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All properties in Innsbruck, Tyrol, Austria
1 room, 2 adults

Stage 12 Hotel by Penz, Innsbruck, Austria

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Maria Theresien Straße 12, Innsbruck, Tirol, 6020, Austria

4-star hotel with bar/lounge, connected to a shopping center, near Golden Roof
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Waited at check in for over 30 mins as a line formed behind me while the receptionist…Feb 24, 2020
  • - I’ve booked a room with ‚panoramic mountain view‘ and got a room on the 2nd floor, a…Feb 22, 2020

Stage 12 Hotel by Penz, Innsbruck, Austria

from NZ$196
  • Single Room, Non Smoking, Allergy Friendly
  • Economy Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly
  • Double or Twin Room, 1 Queen Bed, Non Smoking, Allergy Friendly
  • City Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly
  • Panoramic Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly
  • Superior Double Room, 1 Queen Bed, Non Smoking, Allergy Friendly
  • Triple Room, Multiple Beds, Non Smoking, Allergy Friendly
  • Quadruple Room, Multiple Beds, Non Smoking, Allergy Friendly
  • Double Room (no view)
  • Triple Room (no view)
  • Double Room, Balcony, Mountain View

What’s around Stage 12 Hotel by Penz, Innsbruck, Austria

Landmarks

  • In Innsbruck City Centre
  • Golden Roof - 3 min walk
  • Bergisel Ski Jump - 32 min walk
  • Maria Theresa Street - 1 min walk
  • Hospital Church - 1 min walk
  • Rathaus Galerien Shopping Centre - 1 min walk
  • Anna's Column - 1 min walk
  • Kaufhaus Tyrol - 2 min walk

Getting around

  • Kranebitten Airport (INN) - 5 min drive
  • Innsbruck Central Station - 9 min walk
  • Innsbruck West Station - 16 min walk
  • Innsbruck Hötting Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Ski storage
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German
  • Italian

In the room

Home comforts
  • Air conditioning
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Bicycle rentals on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Stage 12 Hotel by Penz, Innsbruck, Austria’s small print

Also known as

  • STAGE 12 Hotel Innsbruck
  • Stage 12 Penz
  • Hotel Stage 12 Hotel by Penz Innsbruck
  • STAGE 12
  • Stage 12 Hotel by Penz Hotel
  • Stage 12 Hotel by Penz Innsbruck
  • Stage 12 Hotel by Penz Hotel Innsbruck
  • STAGE 12 Hotel
  • Stage 12 Hotel Penz Innsbruck
  • Innsbruck Stage 12 Hotel by Penz Hotel
  • Hotel Stage 12 Hotel by Penz
  • Stage 12 Hotel by Penz Innsbruck
  • Stage 12 Hotel Penz
  • Stage 12 Penz Innsbruck

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Parking is available nearby and costs EUR 14.00 per day

Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)

Cribs/Infant beds are available for EUR 10.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Stage 12 Hotel by Penz, Innsbruck, Austria

  • Does Stage 12 Hotel by Penz offer free cancellation for a full refund?
    Yes, Stage 12 Hotel by Penz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Stage 12 Hotel by Penz?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Stage 12 Hotel by Penz?
    You can check in from 3 PM to 5:30 AM. Check-out time is 11 AM.

Recent reviews

Superb 9.2 From 425 reviews

Very good 8.0
Nice room. Modern and clean. Staff very nice and helpful. Good location near old town.
us2 night trip
Very good 8.0
Could do with tea/coffee in the room. There is a kettle with nothing else for some reason.
gb4 night trip
Exceptional 10.0
Place to be
Fantastic in every way. Perfect location, helpful and room was exceptional,
Sonya, us3 night family trip
Exceptional 10.0
Superb location and first class service Breakfast very good and bar staff superb
Daryl, gb3 night trip
Exceptional 10.0
Amazing Stay!
Phenomenal stay all around and so close to the winter markets! Views for days of the mountain backdrop! Loved our time here!
us2 night family trip
Fair 4.0
I booked and prepaid for 2 nights in a "Panaramic Double Room" at Stage 12 Innsbruck. Upon arrival I was given a view-less room on the first floor. I called the reception and asked whether I was given the right type of room and was told that "on a cloudy day all rooms are the same. You can't see the montains anyway" despite that it was a gorgeious sunny day. The room amenities in this hotel are really stripped down to the minimum. If they had to take anything else away there would be no pillows to sleep on. Where the mini bar would have been there’s only one kettle and an empty fridge. There is not a single cup, or glass or tea spoon. Instead you find a sign saying “don’t panic. There’s a vending machine on the 4th floor.” So you follow the “don’t panic” sign all the way to the machine halfway down the hall on the 4th floor. You pay €1.5 for a tea bag. You go back to you room but you still can’t make your cup of tea because there’s no cup in the room! You have to ask the reception for it. If you wish to borrow a bathrobe and slippers during your stay, you have to go to the reception again and get charged €35 per person. OK, after you return it you will get refunded.
Gordon, gb2 night trip
Fair 4.0
Spartan. Unfinished?
The most spartan room I've EVER stayed in. Nothing on the walls. Just two tones of gray paint. Shower had no curtain or door. Water went everywhere. Certainly a slip and fall hazard. Is this hotel unfinished?!? Just off a cool street--which was the only good thing.
Gregory, us2 night trip
Exceptional 10.0
Exceptional
Lovely Hotel in great location, right in the heart of the old town. Service was exceptional, didnt have breakfast so cannot comment but plenty of good pastry and coffee shops around. Had a panoramic view double room which was fantastic, exceptional view of the mountains. I couldn't fault this hotel and would definitely stay again.
Helen, gb1 night romance trip
Good 6.0
Some excellent points
My daughter and I were pleased with the helpful and friendly staff at this hotel. The breakfast buffet was excellent. However, we were disappointed by the lack of slippers, water and crockery in the rooms (we had 2 rooms). We did not realise beforehand that you had to use a vending machine on the 4th floor if you wanted a cup of coffee! There were no slippers for sale in the vending machine however. The rooms and linen service were excellent. The location is very good for exploring Innsbruck but not all the taxis have passes to allow them to take you to the front door of the hotel. When we arrived from an airport taxi, we had to drag our suitcases for quite a long way. There are no porters at the hotel and there is no restaurant although there are plenty of restaurants nearby. The soundproofing of all the rooms is excellent but on Friday and Saturday there is a loud disco which goes on until 2am! Generally, our experience at this hotel was good.
Patricia, gb7 night trip with friends
Exceptional 10.0
Fantastic hotel in every respect
We loved our stay at Stage 12! Every member of the staff with whom we interacted were genuinely friendly, warm and helpful towards us. The room was very stylish, clean and comfortably appointed. All the upholstery was in great condition, and the bathroom was sparkling. The location was prime, right in the center of the Altstadt, close to the tourist information centre, grocery stores, shopping, and all the buses to the mountains. The laundry room was fully appointed, with detergent, a drying rack and iron + board in addition to commercial-sized washer and dryer. We will not only stay here next time we come to Innsbruck but also upgrade to one of their long-term rooms. The breakfast was a great spread, we looked forward to it each morning. Oh, and did I mention the mountain view?
Yuan, us2 night romance trip

Stage 12 Hotel by Penz, Innsbruck, Austria

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