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All properties in Guatemala City, Guatemala Department, Guatemala

AC Hotel by Marriott Guatemala City

4-star hotel with restaurant, near Paseo Cayala

  • Free WiFi
From
NZ$130

Image gallery

  • AC Hotel by Marriott Guatemala City
  • AC Hotel by Marriott Guatemala City
  • Room, 1 King Bed, Non Smoking - Bathroom
  • Room, 1 King Bed, Non Smoking - Bathroom
  • AC Hotel by Marriott Guatemala City
AC Hotel by Marriott Guatemala City. Image 1 of 36.
1 / 36AC Hotel by Marriott Guatemala City
8.4.Very good.
  • All the staff were friendly and very kind, the only issue I can recall is the food, we…

    May 31, 2021

  • The rooms are a little small but clean and the beds are new. The reception is on the 6…

    May 10, 2021

See all 316 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Shopping
Convenient
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 114 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center

For families

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Zona 16
  • Paseo Cayala - 2 min walk
  • Universidad del Valle de Guatemala - 11 min walk
  • Kanajuyú Ecological Park - 41 min walk
  • U.S. Embassy in Guatemala - 4.5 mi / 7.2 km
  • Botanical Garden - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony

Location

  • In Zona 16
  • Paseo Cayala - 2 min walk
  • Universidad del Valle de Guatemala - 11 min walk

What’s around

Landmarks

  • In Zona 16
  • Paseo Cayala - 2 min walk
  • Universidad del Valle de Guatemala - 11 min walk
  • Kanajuyú Ecological Park - 41 min walk
  • U.S. Embassy in Guatemala - 4.5 mi / 7.2 km
  • Botanical Garden - 3.7 mi / 5.9 km
  • Avenida La Reforma - 3.7 mi / 6 km
  • Embassy of Israel in Guatemala - 3.9 mi / 6.2 km
  • Estadio Nacional Mateo Flores - 4 mi / 6.4 km
  • Oakland Mall - 4.1 mi / 6.6 km
  • Centro Comercial Pradera - 4.2 mi / 6.7 km

Getting around

  • La Aurora Intl. Airport (GUA) - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Bicycle rentals nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2659
  • Conference space size (meters) - 247
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Rooftop terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 46-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • AC Hotel Marriott Guatemala City
  • AC Marriott Guatemala City
  • Ac By Marriott Guatemala City
  • AC Hotel by Marriott Guatemala City Hotel
  • AC Hotel by Marriott Guatemala City Guatemala City
  • AC Hotel by Marriott Guatemala City Hotel Guatemala City

Optional extras

Buffet breakfast is offered for an extra charge of USD 13.50 for adults and USD 13.50 for children (approximately)

Cribs/Infant beds are available for an extra charge

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, AC Hotel by Marriott Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, AC Lounge. Nearby restaurants include Kloster (4-min walk), Tentazione (5-min walk), and Casa Escobar (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
  • Have fun during the warmer months with activities such as tennis. AC Hotel by Marriott Guatemala City also has a fitness center.
8.4.Very good.
  • 4.0.Fair

    Disappointing

    The lobby has been moved to the 6th. Floor 😫 There is no one to give information or assistance with luggage at main entrance. Rooms are good size but not enough storage for a couple to accommodate clothes. It’s a shame that Cayala is such a beautiful place and this hotel carrying, a prestigious name like Marriot isn’t representing the brand property. Only reason stayed here was for proximity to family.

    michael, 6 night family trip, Apr 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Great Place Poor Service

    The hotel itself is fantastic, but they are running a skeleton crew as far as service in the Bar and Restaurant. They will only give you a coffee maker in your room if you ask for it, but there was no way to know this until you went to the front desk.

    4 night trip, Apr 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The parking lot is like a labyrinth mixed with the parking of the commercial area. It was hard to find the parking spot under the hotel and no one on sight to help.

    3 night family trip, Mar 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was a wonderful stay. Staff was always helpful and hotel was very clean. The food at their restaurant was awesome as well. Recommend to everyone!

    4 night business trip, Feb 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Terrible parking system!! It is shared with a big shopping center with a dedicated area for the hotel, which has no directions and a parking tag that makes you take a couple extra trips when checking in and out. Had to change room because our a/c was not working properly...

    1 night family trip, Feb 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good Good nice place, Good location clase amenities nice staff

    2 night family trip, Feb 4, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Me dijeron que el desayuno estaba incluido pero me lo cobraron extra en la factura, y aunque fui generosa en las propinas con los empleados me las cobraron extra en la factura.

    1 night family trip, Jan 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The area is very clean and the property very nice!

    1 night romance trip, Jan 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente lugar cerca de restaurantes y entretenimiento

    SARA, 1 night romance trip, Jan 9, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful Hotel to spend time there. Also Paseo Cayala is a nice neighborhood to go.

    2 night romance trip, Jan 8, 2021

    Verified Expedia guest review

See all 316 reviews