Guests
All properties in San Sebastian, Basque Country, Spain

Hotel SANSEbay

3.5-star beach hotel in Old Town San Sebastian with bar/lounge

  • Free WiFi
From
NZ$143

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Smart Apartment - Living Room. Image 1 of 121.
1 / 121Smart Apartment - Living Room
Calle mari 21, San Sebastian, 20003, Spain
9.4.Exceptional.
  • We were so incredibly disappointed. The service was lovely, although no one to take your…

    Jun 12, 2019

  • Such a great hotel, with wonderful little amenities (robes, slippers, nespresso machine…

    Sep 4, 2021

See all 61 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Convenient
Safe
Shopping
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 27 smoke-free guestrooms
  • Near the beach
  • Bar/lounge
  • Airport shuttle
  • Air conditioning
  • Front desk safe

For families

  • Separate bedroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Laundry facilities
  • Hair dryer

What’s around

  • In Old Town San Sebastian
  • Basilica of Saint Mary of the Chorus - 2 min walk
  • 31 de Agosto Kalea - 3 min walk
  • Port of San Sebastian - 3 min walk
  • Goikoa Palace - 3 min walk
  • Monte Urgull - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Urban familiar terraza
  • Double Room, Sea View
  • Urban interior patio
  • Familiar vistas laterales bahía
  • Cozy Apartment
  • Smart Apartment
  • Superior Apartment, 2 Bedrooms
  • Panoramic Apartment, Sea View
  • Urban confort terraza
  • Deluxe Double Room
  • Premium Double Room
  • Studio Suite
  • Basic Double Room

What’s around

Landmarks

  • In Old Town San Sebastian
  • Basilica of Saint Mary of the Chorus - 2 min walk
  • 31 de Agosto Kalea - 3 min walk
  • Port of San Sebastian - 3 min walk
  • Goikoa Palace - 3 min walk
  • Monte Urgull - 3 min walk
  • Casino Kursaal - 4 min walk
  • Plaza de La Constitucion - 4 min walk
  • San Vicente Church - 5 min walk
  • San Sebastian City Hall - 5 min walk
  • San Telmo Museum - 6 min walk

Getting around

  • Bilbao Airport (BIO) - 62 min drive
  • San Sebastian (EAS) - 18 min drive
  • Biarritz (BIQ-Pays Basque) - 33 min drive
  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 17 min walk
  • San Sebastian Amara Station - 18 min walk
  • Airport shuttle (surcharge)
map
See on map
Calle mari 21, San Sebastian, 20003, Spain

At a glance

Hotel size

  • This hotel has 27 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Bicycle rentals on site

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is licensed under an applicable law.Property Registration Number HSS00830

Also known as

  • Hotel SANSEbay San Sebastian
  • Hotel SANSEbay Hotel San Sebastian
  • SANSEbay San Sebastian
  • SANSEbay
  • Hotel SANSEbay Hotel
  • Hotel SANSEbay San Sebastian

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel SANSEbay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel SANSEbay.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
  • Yes. Nearby restaurants include Raviolina (3-min walk), Txuleta (3-min walk), and Gandarias Jatetxea (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.
  • No, this hotel doesn't have a casino, but Casino Kursaal (4-min walk) is nearby.
9.4.Exceptional.
  • 10.0.Exceptional

    We had a great time staying here on a short weekend trip. The staff was friendly and pointed us to good restaurants and activities in the area, and they took all the necessary precautions to keep the hotel safe and clean (in this currently very awkward time for travel with the pandemic).

    Brian, 2 night romance trip, Jul 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel SANSEbay is located in the old town and next to the marina. We loved the location and the ease of access to the old town, the beach and to the commercial center of San Sebastian. The property was very modern and well maintained. The staff of the hotel was incredibly helpful and, given it was our first time to San Sebastian, sat down with us to give us a "local" view to the area. I have been recommending the to hotel to all my friends.

    Ken, 3 night family trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect location, friendly staff, clean room... I really enjoyed the stay!!! Upon check-in,staff tell you all the info about the city and restaurants recommendations with coffee or tea! They make homemade basque cheese cakes too..!! But wall is thin so I could’ve heard very loud snoring from next room and loud chatting and steps from hallway. Anyhow still it was a great stay and I will definitely come back this hotel when I go visit San Sebastián again!!

    Sia, 4 night trip, Jan 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, good service, staff amazing, next to the bay

    2 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Great hotel, staff were very welcoming and extremely helpful. Room was excellent , location was perfect. Could not fault it.

    Dawn, 2 night trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing location, really helpful staff and brilliant value!

    Amber-Ainsley, 2 night romance trip, Nov 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a very comfortable hotel. Great location to explore San Sebastian.

    4 night trip, Oct 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    Great location in old town San Sebastian. Found the room to be overpriced for the size and amenities. Very helpful staff.

    2 night romance trip, Oct 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Incredible location, great service, beautiful view!

    Jeff, 2 night trip with friends, Sep 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Sansebay is great. The staff is extremely nice and helpful and location is better than we thought. The rooms are small but that's Europe and there's no need to spend time indoors.

    Jill, 3 night trip with friends, Sep 9, 2019

    Verified Hotels.com guest review

See all 61 reviews