The Bird Exclusive Guest House & Spa

Photo gallery for The Bird Exclusive Guest House & Spa

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Room

Overview of The Bird Exclusive Guest House & Spa

VIP Access

The Bird Exclusive Guest House & Spa

5.0 star property
Luxury guesthouse in Marrakech with spa and outdoor pool

8.2/10 Very good

79 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Les Jardins de l’Hermitage, Douar El Guarn Al Ouidane Villa N°9, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Majorelle Gardens - 25 min drive
  • Marrakech Plaza - 21 min drive
  • Jemaa el-Fnaa - 33 min drive
  • Avenue Mohamed VI - 23 min drive
  • Oasiria Water Park - 24 min drive

Getting around

  • Menara Airport (RAK) - 26 min drive
  • Marrakech Central Station - 23 min drive
  • Airport pick-up service

About this property

The Bird Exclusive Guest House & Spa

A great choice for a stay in Marrakech, The Bird Exclusive Guest House & Spa offers airport pick-up service (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or facials, and local and international cuisine is served at The Lounge, which is open for breakfast, lunch, and dinner. An outdoor pool, a spa tub, and a sauna are other highlights at this luxurious guest house. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 12:30 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • Pets allowed (1 per room)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7 AM–11 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Namasté has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

The Lounge - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Bar - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rooftop - This rooftop bar overlooks the pool and garden and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 3 per person, per night
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 100
  • New Year's Eve (31 December) Gala Dinner per child: EUR 100

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle. Maximum occupancy 6
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 15.0 per day
  • Airport shuttle service for children costs EUR 0
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

State tax ID - 001597027000069

Property Registration Number 40000MH2033

Also known as

Bird Exclusive Guest House Guesthouse Marrakech
Bird Exclusive Guest House Guesthouse
Bird Exclusive Guest House Marrakech
Bird Exclusive Guest House
The Bird Exclusive & Marrakech
The Bird Exclusive Guest House & Spa Marrakech
The Bird Exclusive Guest House & Spa Guesthouse
The Bird Exclusive Guest House & Spa Guesthouse Marrakech

Frequently asked questions

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Nasreen, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel dog Birdie was lovely and gentle, my favourite part of the stay. The spa/sauna has not been completed yet so not able to use. Order food 1 hour before as they are not fully stocked. Staff was very good and attentive. Works were going on, hotel has potential but not fully there yet. Maybe worth getting your own driver as hotel driver often took an hour to arrive. We used Aziz +212614412360 a licensed taxi driver. Talks little English but great guy and great rates.
SM, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Weather was good so everything seemed wonderful..:) It helps
Sharaf, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

8-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very good

This is a good place to stay if you want some peace and quiet from Marrakech city. The grounds are well kept and the hotel has a nice design and layout. The rooms are large, the bed was comfortable and the air con worked well. There are good views from the balcony looking out towards the mountains. The staff were friendly and helpful, and are around to serve food and drinks at the pool, which was nice. The hotel is quite far out from the city, so you will need a driver from the hotel to transport you around. We had a great driver, and the price was 150 Dirhams each way to the city, so this needs to be factored in to the cost of staying. There are a few worn out things that need fixing at the hotel - the bean bag sun loungers were splitting (and also not enough for all guests!!), there were a few nails sticking out of boards around the pool boards, some wood work in the rooms was broken. The bird cage at the front also needed cleaning with fresh water for birds. The hotel dog also looked like he needed to see vet, as he had a sore on his skin. They do serve lunch and dinner here as well, but communication was a bit poor. There were many times when the food on the menu was not available, and this caused some issues at lunch and dinner. The food is good in general, but nothing amazing. There are better places to eat in the city. Overall it was a good stay, but with a few issues that should really be resolved.
7-night family trip
Verified Expedia guest review

6/10 Good

I thought the staff was very nice and helpful. I wouldn't say the hotel was 5 star more like 3 and a half star, example i went to Egypt 4 years before to a 4 star and i would say it was better than this 5 star. I had problems with the shower, it would either be scalding hot or freezing cold and kept fluctuating temperature. The drain for the shower was clogged so it would take long for the water to drain. I found holes in the walls, rust on alot of the bathroom fittings and also the stand for the umbrellas out in the garden. The garden furniture was dirty i had to put a towel over them to feel i wanted to sit on them so yh, after this rant i believe for the money it wasn't worth it but other than that the staff made me feel welcome and they was helpful if i needed help finding somewhere or wanting to learn a new word in Arabic, so a special thanks to Mounaim and ismail great guys!
5-night trip
Verified Expedia guest review

10/10 Exceptional

Great discrete location with a small number of guests! Beautiful large rooms, easily sleeping three guests! We were particularly lucky to have the hot tub room!! Staff were very kind and helpful!
4-night trip with friends
Verified Expedia guest review

4/10 Fair

The experience went from good to bad. Some of the staff was friendly except one of the man (bigger built one). The food we wanted from the kitchen was never in stock so we had to pay for food we didn’t like. If you was a pestiarian you didn’t have much food to choose for except tuna which also ran out of stock. This hotel is far from city so not much places you could go unless paying for taxi . The entertainment is rubbish as for the tv it never worked throughout our stay. I don’t think I would stay again as I never enjoyed the food or attitude of some staffs and no entertainment. Also couldn’t go in swimming pool as their hotel dog kept drinking out the water
S, 7-night trip
Verified Expedia guest review