Choice Backpackers

The main positive thing about this place is that you’re actually able to sleep, unlike Nomads or Base where the noise from the streets keeps you up until the early hours!! There is some noise, but it’s just traffic (rather than booming music and people screaming and shouting) and with some earplugs you can get a good night’s sleep. The manager was super nice as well, and when there was a mix up in my reservation she gave me free WiFi and kept apologising which is rare, a lot of the time hostel staff just don’t care. It has also improved a lot since I stayed here 2 months ago, generally a lot cleaner and the customer service better. I think they are making a real effort to improve the place and I definitely noticed, so they’re doing a good job. The only thing I think they should change is the location of the self-reservation system, which requires you to put in all your card details. It’s at the front fest and placed very high up so if there’s someone behind you when you put in your card details they would easily be able to see. But I will be staying here again, I think it’s the best budget hostel in the downtown area.

I like the vibe of the travellers a lot of working holiday people. But the hostel doesnt have lockers and ot has serious bedbugs problems. The staff didnt care and told everytime someone had a problem with that, that was the first time they hear something about it. (They told in 3 days at least 10 people the same) great actors

I stayed in a private room on the 8th floor and took the best shower I think I’ve ever taken in a hostel.

Staff were friendly and the property was central. The single room had significant water stains on the ceiling tiles. The bed frame needs wiping down as it looks dirty, but the bed itself was comfortable. The hand basin in the communal bathroom was very discoloured, yet another bathroom had a tidy basin. As a Kiwi, I was embarrassed that this reflects badly on our hospitality industr.y

Very clean and well kept, wonderful service and a really nice atmosphere. Perfect location. Only thing is having an outlet with a ledge beside the bed would be nice.

Nice place but there is just so many people. This makes it hard to keep bathroom or other facilities clean. Kitchen cleaning hours were not at right time!

The staff was super helpful and it was clean. Right in the city

Excellent location, but building is a bit run down

Liked the friendly staff, close to everything, needs alot of refurbishing though, kitchen needs gutting, whole place needs to be updated