Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in New York, New York, United States of America
1 room, 2 adults

DoubleTree by Hilton New York Times Square West, New York, United States of America

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • WiFi (surcharge)
  • Dry cleaning/laundry service
  • Elevator
350 W 40th St, New York, NY, 10018, United States of America

4-star hotel with 2 bars/lounges, near Times Square
  • Free Internet in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • WiFi (surcharge)
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Comfort
More comfort would be nice

DoubleTree by Hilton New York Times Square West, New York, United States of America

from NZ$167
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed, Accessible, City View (Hearing)

What’s around DoubleTree by Hilton New York Times Square West, New York, United States of America

Landmarks

  • In Midtown
  • Times Square - 5 min walk
  • Madame Tussauds Wax Museum - 6 min walk
  • Bryant Park - 10 min walk
  • Broadway - 11 min walk
  • Jacob K. Javits Convention Center - 11 min walk
  • Macy's - 12 min walk
  • 5th Avenue - 13 min walk

Getting around

  • LaGuardia Airport (LGA) - 25 min drive
  • John F. Kennedy Intl. Airport (JFK) - 33 min drive
  • Liberty Intl. Airport (EWR) - 25 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • New York Penn Station - 11 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk
  • 34 St. - Penn Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 612 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

DoubleTree by Hilton New York Times Square West, New York, United States of America’s small print

Also known as

  • DoubleTree Hilton New York Times Square West Hotel
  • DoubleTree Hilton Times Square West Hotel
  • DoubleTree Hilton New York Times Square West
  • DoubleTree Hilton Times Square West
  • DoubleTree by Hilton New York Times Square West 
  • DoubleTree Hilton Times Squar
  • DoubleTree by Hilton New York Times Square West Hotel
  • DoubleTree by Hilton New York Times Square West New York
  • DoubleTree by Hilton New York Times Square West Hotel New York

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Mandatory fees

Deposit: USD 50.00 per accommodation, per day

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 75 per day

Breakfast costs between USD 22.00 and USD 30.00 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton New York Times Square West, New York, United States of America

  • Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton New York Times Square West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at DoubleTree by Hilton New York Times Square West?
    Yes. Valet parking costs USD 75 per day.
  • Are pets allowed at DoubleTree by Hilton New York Times Square West?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?
    You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near DoubleTree by Hilton New York Times Square West?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include 2 Bros. Pizza (1-min walk), Snack EOS (2-min walk), and Mercato (2-min walk).

Recent reviews

Good 7.8 From 2,747 reviews

Good 6.0
The first thing wrong was the smell of our room.. smelled like musk all-over.. the AC did not work at all and it was the weekend of the 4th of july... I booled online... once i arrived to the hotel I was then notified of and extra $150 hold
Tamara, us2 night family trip
Good 6.0
Needs Improvement
Valet was nonexistant. And at check in she said that she couldnt recommend any nearby parking. That was a minor annoyance. Room was in pretty bad shape stains in the wallpaper, not dusted at all, dirty ice bucket, dirty glasses, etc. Room is very small! View wasnt much of a view although it was very nice. Location and price are great. Hoping that housekeeping can get it together.
Atila, us1 night business trip
Fair 4.0
terrible customer service.
When I booked I let the Hotel know that I needed a fridge (for medication). They had me in a room without it. The person moved me to a room with a fridge. I was tired and fell asleep. When I woke up I found a lot of water on the floor from where the AC was leaking. I called the front desk he told me he would call me right back. After 20 minutes I went down and the person (there was no one waiting in line) and let them know the situation. He said they didn't have another room with a fridge but would have them move it to the new room. I left to run errands and return to find no fridge. Turns out they said it couldn't be removed. That's crappy service. And the person clearly just didn't care. I will not be returning.
David, us2 night trip
Good 6.0
Dirty bathroom.
The staff was nice. The room was small. The food was good. But the bathroom was dirty. The toilet was not well cleaned. The floor was dusty. There was a bobbie pin on the ground. The sink and shelf were dirty. The linens seemed clean though.
Jack, us1 night trip with friends
Good 6.0
It was a very small hotel room for two people, and there is no refrigerator which we were surprised about. Also, no one came into our room to replace old towels.
us2 night trip
Poor 2.0
Sleepless night
Had the most terrible experience. Room was clean but the room next to mine had a party going on....they kept playing really loud music and talking till 2am when I finally complained to the front desk...the front desk only gave them a warning and after 15 minutes they restarted their shenanigans...called front desk after an hour and the friends left but they turned on the tv really loud....couldn’t sleep for a minute....really horrible experience...double tree should deal with it in a better way.....only booked the room to sleep peacefully but couldn’t and my appointment in the day didn’t go well because of that....also the shower faucet doesn’t work....I burned myself in the sorching hot water..... Positives were the veiw and the cleaniness
Ali Akber, us1 night trip
Exceptional 10.0
It was amazing . Everything was clean & up to standards
Tiajuana, us2 night trip
Good 6.0
room and sheets not cleaned
richard, us1 night trip with friends
Exceptional 10.0
Great.
us1 night family trip
Very good 8.0
The room was a little smaller than I was expecting, but I'm only one person, so it wasn't a huge deal. LOVED the shower!
Cole, us1 night trip

DoubleTree by Hilton New York Times Square West, New York, United States of America

Is the description of this property not correct? Tell us