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The Victoria

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Double Room | Egyptian cotton sheets, iron/ironing board, cots/infant beds, free WiFi
Double Room | Egyptian cotton sheets, iron/ironing board, cots/infant beds, free WiFi
Double Room | Egyptian cotton sheets, iron/ironing board, cots/infant beds, free WiFi
Double Room | Egyptian cotton sheets, iron/ironing board, cots/infant beds, free WiFi
Egyptian cotton sheets, iron/ironing board, cots/infant beds, free WiFi

Overview of The Victoria

The Victoria

4-star property
4-star inn in Mortlake with restaurant and bar/lounge

8.4/10 Very good

106 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
10 West Temple Sheen, Richmond, London, England, SW14 7RT

Room options

About this area

What's nearby

  • In Mortlake
  • Thames River - 8 min drive
  • Twickenham Stadium - 6 min drive
  • Westfield London Shopping Centre - 22 min drive
  • Natural History Museum - 23 min drive
  • Royal Albert Hall - 25 min drive
  • Hyde Park - 26 min drive
  • Harrods - 26 min drive
  • Oxford Street - 36 min drive
  • Buckingham Palace - 34 min drive
  • Marble Arch - 35 min drive

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • London (LTN-Luton) - 45 min drive
  • Gatwick Airport (LGW) - 68 min drive
  • London (LCY-London City) - 71 min drive
  • London Mortlake Station - 16 min walk
  • Richmond North Sheen Station - 18 min walk
  • Richmond Station - 28 min walk
  • Richmond Underground Station - 28 min walk
  • Kew Gardens Underground Station - 28 min walk


  • Faanoos Restaurant - 6 min walk
  • Oliveira - 6 min walk
  • Mamma Mia - 6 min walk
  • Sunnisa Thai - 8 min walk
  • Stockholm - 12 min walk

About this property

The Victoria

When you stay at The Victoria, you'll be 4.9 mi (8 km) from Westfield London Shopping Centre and 6 mi (9.6 km) from Natural History Museum. For a bite to eat, guests can visit Conservatory, which serves British cuisine and is open for breakfast, lunch and dinner. This upmarket inn also features a bar/lounge, a snack bar/deli and a garden. The convenient parking and helpful staff get good marks from fellow travellers.


Czech, English, French, Polish, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking is limited
  • Free off-site parking within 66 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli


  • Luggage storage
  • Wedding services


  • 2 buildings/towers
  • Built in 1888
  • Garden


  • Czech
  • English
  • French
  • Polish
  • Romanian

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Egyptian cotton sheets
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Conservatory – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for GBP 5 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.


This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

Frequently asked questions

Does The Victoria offer free cancellation for a full refund?
Yes, The Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Victoria?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at The Victoria on 6 February 2023 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Victoria?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at The Victoria?
Sorry, pets aren't allowed.
Is parking offered on site at The Victoria?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at The Victoria?
You can check in from 2 PM - 8:00 PM. Check-out time is 11:00 AM.
What is there to do at The Victoria and nearby?
The Victoria has a garden.
Are there restaurants at or near The Victoria?
Yes, Conservatory offers British cuisine. Nearby restaurants include Faanoos Restaurant (6-min walk), Oliveira (6-min walk) and Mamma Mia (6-min walk).
What's the area around The Victoria like?
The Victoria is in Mortlake, a short 5-minute walk from Richmond Park. Travellers say that this inn is in a good location.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

3-night trip
Verified guest review

8/10 Very good

Shower too hot
Room was lovely. Parking on street fine. Communication great. Shower was too hot to use despite trying everything. No breakfast before 9am.
R, 1-night trip
Verified guest review

6/10 Good

Not ideal for business traveller
Booked room with inclusive breakfast - arrived to be told the restaurant isn't open on a Monday and Tuesday. Woman at hotel didn't even apologize. Just told me if I'd booked through a 3rd party it was their fault ! Nice room but no staff available for check in after 8pm or if there are any issues. No access to ironing board for example.
John, 1-night business trip
Verified guest review

8/10 Very good

1-night trip
Verified guest review

10/10 Exceptional

Simon, 1-night business trip
Verified guest review

8/10 Very good

AGNIESZKA, 1-night trip
Verified guest review

10/10 Exceptional

Simon, 1-night trip
Verified guest review

8/10 Very good

Not too bad for the price
Possibly the hardest bed I've ever slept on. Actually double checked there was a mattress on the bed as we weren't sure! Room itself was decent, but bathroom needed a lot of work, old shower, sink, etc., not the most comfortable experience. Breakfast wasn't the most flexible. Only available after 9am, which might make it not an option for a lot of folks. In addition, only the continental is included in the room price, cooked breakfasts are available for around £10-11.
1-night trip
Verified guest review

10/10 Exceptional

Superb service, highly recommended
We arrived very early but were invited to have a coffee whilst our room was arranged. Some reshuffling and 10 mins later we were shown to our room. The service was excellent and everyone we met, very friendly and accommodating. Room was fairly simple but very comfortable and clean. Breakfast was fantastic. We didnt have the chance to use the pub but it looked lovely. Highly recommneded, we will definitely be back!
Vanessa, 1-night trip
Verified guest review

10/10 Exceptional

Great staff with clean rooms and a great pub. It's a must stay for visitors who wish to be among locals and experience a great neighborhood. The restaurant had some of the best food we had in England, and the staff were all wonderful and very helpful. They were all very accommodating. Definitely will be back on our next visit to London.
Audrey, 4-night family trip
Verified Expedia guest review