Art Series - The Chen

Photo gallery for Art Series - The Chen

Interior entrance
Pool
Room
Room
Room

Overview of Art Series - The Chen

UNESCO Sustainable Travel Pledge

Art Series - The Chen

4.5 star property
Luxury hotel in Box Hill with outdoor pool and restaurant

9.0/10 Superb

481 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
850 Whitehouse Rd, Box Hill, VIC, 3128
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Laundry service
  • Meeting room
For families
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Box Hill
  • Monash University - 13 min drive
  • Chapel Street - 24 min drive
  • University of Melbourne - 14 min drive
  • Melbourne Cricket Ground - 21 min drive
  • Collins Street - 22 min drive
  • Princess Theatre - 22 min drive
  • Melbourne Zoo - 16 min drive
  • Federation Square - 24 min drive
  • Melbourne Central - 24 min drive
  • Bourke Street Mall - 26 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 35 min drive
  • Melbourne Airport (MEL) - 40 min drive
  • Showgrounds Station - 19 min drive
  • Essendon Station - 22 min drive
  • Dandenong Station - 22 min drive
  • Box Hill Station - 7 min walk
  • Mont Albert Station - 17 min walk
  • Laburnum Station - 26 min walk

About this property

Art Series - The Chen

Take in the views from the rooftop terrace when you stay at Art Series - The Chen. Guests can take a dip in the outdoor pool or grab a bite to eat at Zero Moda, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the location and comfortable guestrooms. The property is just a short walk to public transportation: Box Hill Station is 7 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 16 per day)
  • Onsite valet parking (AUD 21 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 49-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zero Moda - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 50.0 per night

Parking

  • Self parking costs AUD 16 per day
  • Valet parking costs AUD 21 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series - The Chen Hotel
Art Series - The Chen Box Hill
Art Series - The Chen Hotel Box Hill

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

VERONIKA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Apartment door damaged and very hard to open. Shower screen damaged. Basic casual seating.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chen 👍
Lovely place beautiful pool
Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A gem of Box Hill
A very comfortable stay at a convenient location close to all amenities.
Dinesh, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location near restaurants and public transport. Amazing views of city from room top pool. Rooms modern and clean. Hotel staff very friendly
David, 10-night family trip
Verified Lastminute guest review

6/10 Good

I have stayed here a few times. Positives: Convenient location next to Box Hill Plaza. It has a very good Hotel pool. The rooms are on the small side for a family but ok. Well kept. Beds are comfy. Negatives: Parking is a pain with not enough spots for guests. I had to hunt for a spot most days and had to park in visitor parking one night. Cost of parking is quickly approaching CBD prices at $16 a night which is stupid for the suburbs. Service is very average where you have to ask the front desk for pool towels but they rarely have them available and need to bring them eventually. You need to proactively ask for your room to be cleaned despite hotel per night fees being the same as when it was full service. Overall, ok. I would stay again but I am also just as likely to try somewhere else.
Daniel, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

A great location with fabulous restaurants all around it. Especially if you like duck and Yum Cha.
Caroline, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Alex, 1-night trip
Verified Expedia guest review

8/10 Very good

Yao, 2-night trip
Verified Expedia guest review