Destination
Guests
All properties in West Des Moines, Iowa, United States of America

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Hotel with indoor pool, near Jordan Creek Town Center

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$163

Image gallery

  • Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel
  • Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel
  • Living Area
  • Bathroom
  • Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel. Image 1 of 39.
1 / 39Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel
9.2.Superb.
  • The surfaces in the rom didn't seem to have been wiped down at all. Lots of fingerprints…

    Apr 10, 2021

  • Great hotel

    Mar 31, 2021

See all 450 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Easy parking
Quiet
Safe
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Jordan Creek Town Center - 8 min walk
  • West Glen Town Center - 35 min walk
  • MercyOne Mills Civic Express Care - 2.8 mi / 4.6 km
  • UnityPoint Health - Methodist West Hospital - 2.9 mi / 4.6 km
  • Mercy Medical Center West Lakes - 3 mi / 4.8 km
  • Valley Stadium - 3.2 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Queen Beds, Non Smoking

Location

  • Jordan Creek Town Center - 8 min walk
  • West Glen Town Center - 35 min walk
  • MercyOne Mills Civic Express Care - 2.8 mi / 4.6 km

What’s around

Landmarks

  • Jordan Creek Town Center - 8 min walk
  • West Glen Town Center - 35 min walk
  • MercyOne Mills Civic Express Care - 2.8 mi / 4.6 km
  • UnityPoint Health - Methodist West Hospital - 2.9 mi / 4.6 km
  • Mercy Medical Center West Lakes - 3 mi / 4.8 km
  • Valley Stadium - 3.2 mi / 5.1 km
  • West Grand Golf - 4.1 mi / 6.6 km
  • Jordan House - 4.8 mi / 7.7 km
  • Clive Aquatic Center - 5 mi / 8 km
  • Valley West Mall - 5 mi / 8.1 km
  • Raccoon River Park - 5.5 mi / 8.8 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Year Built - 2018
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express Suites West Des Moines Jordan Creek
  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek West Des Moines
  • Holiday Inn Express West Moines Jordan Creek
  • Holiday Inn Express Suites West Des Moines Jordan Creek
  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek West Des Moines
  • Holiday Inn Express West Moines Jordan Creek

Optional extras

Cribs/Infant beds are available for an extra charge

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Taste of New York Pizza (5-min walk), The Wine Experience (8-min walk), and The Cheesecake Factory (9-min walk).
  • Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel has an indoor pool and a 24-hour fitness center.
9.2.Superb.
  • 8.0.Very good

    Good service. Nice hotel

    1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Cold showers

    Booked a suite for a nice weekend getaway with my wife. The bed was hard and uncomfortable. Very noisy atmosphere. Worst complaint however was our shower did not have any hot water. We informed the front desk, and they didn’t even apologize or offer to move us to a different room. Called Holiday Inn 1-800 number and they didn’t offer to remedy the situation either. Only thing they were concerned about was getting me to sign up for their rewards program. Definitely won’t be staying at a holiday inn ever again.

    Sean, 1 night trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quick trip to Des Moines

    Great stay considering it was during the Corona Virus. The staff did a great job in providing as many amenities as possible in a safe manner.

    Jeff, 2 night business trip, Jan 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location. Close to Mall

    Rafael, 1 night business trip, Jan 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We've stayed here before and will stay here again. It's location is great for our needs. Very clean and most importantly, QUIET. You don't hear anything from the next room, anything from the hall, or even doors shutting.

    Dan, 1 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved IT!

    We really enjoyed our stay at this location. Beautiful facility. Perfectly located. Thank you.

    Theresa, 1 night family trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    rav

    They should lower the prices for not having hot breakfast

    patrick, 1 night family trip, Sep 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great location, very clean, great staff and the beds were very comfortable

    Gil, 2 night family trip, Sep 25, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    We'll go again

    Very fresh and clean. Our room was very nice and comfortable. Highly recommended!

    1 night trip, Sep 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean rooms and excellent staff. Really enjoyed the pool.

    Ron, 1 night family trip, Sep 12, 2020

    Verified Expedia guest review

See all 450 reviews