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1 room, 2 adults

ibis Styles Nairobi Westlands

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Rhapta Road, Westlands, Nairobi, 00800, Kenya

3.5-star hotel with spa, near Nairobi National Museum
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We stayed for night entourage to Dubai from Zanzibar. The room was very small but bed…Jul 28, 2019
  • My wife and me stayed here for 3 nights before and after the Safari. Actually the staff…Feb 23, 2021

ibis Styles Nairobi Westlands

from NZ$124
  • Standard Room, 3 Twin Beds
  • Superior Trendy Double Room
  • Room, 1 Double Bed (Trendy)
  • Room, Multiple Beds (Trendy)
  • Standard Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Room, 1 Double Bed (Trendy)
  • Room, 2 Twin Beds (Trendy)
  • Standard Room, Multiple Beds
  • Standard Family Room

What’s around ibis Styles Nairobi Westlands

Landmarks

  • Heart of Nairobi
  • Nairobi National Museum - 29 min walk
  • Uhuru Park - 2.5 mi / 4.1 km
  • Kenyatta International Convention Centre - 2.9 mi / 4.6 km
  • United Nations Office at Nairobi - 7.5 mi / 12.2 km
  • Nairobi National Park - 8.9 mi / 14.3 km
  • Giraffe Centre - 9.4 mi / 15.2 km
  • Moi International Sports Centre - 10.1 mi / 16.3 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Nairobi (WIL-Wilson) - 10 min drive
  • Nairobi Station - 22 min drive
  • Syokimau SGR Railway Station - 47 min drive
  • Syokimau Station - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free cruise terminal shuttle
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 10:00 AM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station shuttle (available 24 hours)

  • Free cruise terminal shuttle

Parking

  • Free secured onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle within 30 kilometers*

  • Shopping center shuttle*

  • Casino shuttle*

  • Theme park shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

REVITALIZE WELLNESS CENTRE has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Dining

Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

ibis Styles Nairobi Westlands’s small print

Also known as

  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Westlands Hotel
  • ibis Styles Westlands
  • ibis Styles Nairobi Westlands Hotel
  • ibis Styles Nairobi Westlands Nairobi
  • ibis Styles Nairobi Westlands Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 9 years old are not allowed in the spa without adult supervision.

Guests under 9 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Styles Nairobi Westlands

  • Does ibis Styles Nairobi Westlands offer free cancellation for a full refund?
    Yes, ibis Styles Nairobi Westlands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ibis Styles Nairobi Westlands?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ibis Styles Nairobi Westlands?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Are pets allowed at ibis Styles Nairobi Westlands?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at ibis Styles Nairobi Westlands?
    You can check in from 10:00 AM - anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near ibis Styles Nairobi Westlands?
    Yes, there are 2 onsite restaurants, featuring local and international cuisine and garden views. Nearby restaurants include Fogo Gaucho (8-min walk), Urban Eatery (8-min walk), and Gipsy Bar (12-min walk).
  • Is airport shuttle service offered by ibis Styles Nairobi Westlands?
    Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
  • What is there to do at ibis Styles Nairobi Westlands and nearby?
    Ibis Styles Nairobi Westlands has 3 bars and a nightclub, as well as a spa and a fitness center.

Recent reviews

Very good 8.2 From 292 reviews

Exceptional 10.0
Satisfied
It was good experience and good for quick stay in Nairobi
Karim, gb1 night trip
Exceptional 10.0
Cosy Rooms, Great Staff, Okay food
The room are small but very cosy. The staff were very nice and extremely helpful. The food was okay, nothing much to write home about. The sausages in the morning though need work. The views of the city from the rooms are exceptional the higher you go, especially during sunrise and sunset. All in all a very relaxing experience.
Kevin, ie1 night trip
Exceptional 10.0
Amazing view, the room was However small. The shower is also really great and the staff are super friendly. Loved the breakfast as well.
GulamShankey, gb1 night romance trip
Exceptional 10.0
Great Stay
It was great. Excellent breakfast! Good service. We especially want to thank Kelvin Kinoti for going beyond his duty, showing interest and being very helpful in a project.
Mary, us2 night business trip
Exceptional 10.0
I had amazing stay here. The staff was so welcoming and friendly. The hotel was kept very clean at all times. I felt very safe at this hotel. This was my 1st time traveling outside of US so I was nervous but all the smiling faces made me feel at home. The food was divine and well priced. One member named Helen M working in the restaurants was absolutely wonderful. She was the kindest person that took time to explain many things to me. So, if you need a hotel in Nairobi I would definitely recommend Ibis Styles. Only recommendation would be to exchange USD to KES before purchasing in the hotel.
Sharon, us7 night trip
Very good 8.0
The room was smallish but clean and comfortable, service was hit and miss and you need to double check all the bills for double ups and added items.
Jeremy, au3 night business trip
Exceptional 10.0
Breakfast was the best, Nelson, Ali and Rodgers were very helpful and the team made the start of the day fantastic
AR, ie3 night business trip
Fair 4.0
Overpriced youth hostel/undergraduate dormitory! Service extremely slow and then insufficient response to easy requests like getting your bill for dinner in the restaurant. Seems like the place is run by a bunch of teenagers more concerned with docoalizing with each other than taking basic job assignments seriously. Also, likd many buildings in Nairobi, there were no vents installed for toilet/sewage pupes, so smell of sewage was constantly coming out of the shower drain in the bathroom in my room. Bad staff training and poor facilities management- these are ultimately an upper management issued. Property really does not live up to the Ibis brand name. I have worked and lived in East Aftrica for the past 10 years, and this had to be 9ne of my wordt hotel experiences. Dont be taken on by the glitzy pics, i wouldnt recommend this hotel to anyone.
us4 night business trip
Exceptional 10.0
The front desk staff are very forgetful - I had to request assistance with the room safe more than 4 times! They clearly do not jot anything down. They are however, very polite and ready to give direction and support on immediate issues.
DrS, us5 night business trip
Very good 8.0
Ibis is always reliable, simple but easy to stay at. Beds are fantastic and the air conditioning is good. Rooms not facing Rhapta Rd ie the even numbered rooms are quieter. Staff have always been the height of friendliness. Location is great for on the fringe of the city.
Jane, us1 night trip with friends

ibis Styles Nairobi Westlands