Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Imperial Hotel

3-star3 stars
ul. Rynek 26 / Wislna 2, Krakow, Malopolska, 31-007, Poland

Pet-friendly hotel with restaurant, connected to the convention center, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Poland may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Whilst none of the basics were missed, it was only that. The linens and toiletries were…Sep 22, 2020
  • Hotel is clean and in a great position just next to main square . Lady at front desk was…Feb 14, 2020

Imperial Hotel

from NZ$87
  • Classic Twin Room, 2 Twin Beds
  • Classic Double Room, 1 Double Bed
  • Deluxe Double Room, 1 King Bed
  • Classic Single Room
  • Premium Single Room
  • Premium Double Room
  • Premium Twin Room
  • Family Room with Main Market Square View

What’s around Imperial Hotel

Landmarks

  • In Old Town
  • Main Market Square - 2 min walk
  • Wawel Castle - 11 min walk
  • Oskar Schindler Factory - 34 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Krakow Barbican - 10 min walk
  • Dragon's Den - 13 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 17 min drive
  • Krakow Glowny Station - 23 min walk
  • Krakow Lobzow Station - 6 min drive
  • Krakow Prokocim Station - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Poland may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Spa services on site
Working away
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1350
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Dining

La Grande Mamma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Imperial Hotel’s small print

Also known as

  • Imperial Hotel Krakow
  • Imperial Hotel Hotel Krakow
  • Imperial Krakow
  • Imperial Hotel Hotel
  • Imperial Hotel Krakow

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for PLN 100.0 per day

Buffet breakfast is offered for an extra charge of PLN 60.00 per person (approximately)

Pets are allowed for an extra charge of PLN 50 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Imperial Hotel

  • Does Imperial Hotel offer free cancellation for a full refund?
    Yes, Imperial Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Imperial Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Imperial Hotel?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Imperial Hotel?
    You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Imperial Hotel?
    Yes, La Grande Mamma offers Italian cuisine. Nearby restaurants include Boscaiola (3-min walk).
  • Is airport shuttle service offered by Imperial Hotel?
    Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.

Recent reviews

Superb 9.2 From 294 reviews

Exceptional 10.0
Amazing hotel, staff and location. Will definitly be returning.
Martin, gb2 night trip with friends
Exceptional 10.0
if you're looking for something in Main Market this is your Hotel.
Tom, gb2 night trip with friends
Exceptional 10.0
Brilliant position , lovely big rooms, have tea coffee facilities, fridge, mini bar and a safe. Would defiantly recommend.
Joanne, gb3 night trip with friends
Very good 8.0
First impression of the entrance and lift was dingy but the hotel rooms were spotlessly clean and all the staff very helpful
Anne, gb4 night romance trip
Exceptional 10.0
The hotel is beautiful and right on the main square where the action is. We really enjoyed our stay there. Everyone was so nice and helpful!!
Teresa, us4 night family trip
Exceptional 10.0
In the old part, close to everything, lots of restaurants to choose from.
gb3 night romance trip
Exceptional 10.0
Excellent location, clean rooms, prompt service and nice amenities. Not luxurious but a great place to stay!
JEFF, us4 night romance trip
Exceptional 10.0
Very nice hotel
my3 night trip
Exceptional 10.0
First rate hotel
I would highly recommend this hotel. Everything about it is first rate. We had a large room that was very clean and comfortable. We were right on the square of old town and the room was always quiet due to good window insulation. The staff were always very helpful and professional. The breakfast buffet was excellent and even served Prosecco.
Chantal, us3 night trip
Exceptional 10.0
Centrally located luxury
This hotel is right on the main plaza and is therfore very convenient. It is only a 10 min walk to the castle and there are many restaurants and sights near by. The hotel has security at all times and I felt very safe. The rooms with a view are definately worth the upgrade. This hotel felt luxurious and made it feel like a vacation. Highly recommended.
Jose, us3 night trip

Imperial Hotel