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WIN 5 Hotels & SPA

4.5 star property
Luxury hotel in Kampala with 4 restaurants and spa

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WIN 5 Hotels & SPA

Photo gallery for WIN 5 Hotels & SPA

Reception
Indoor pool, 3 outdoor pools, pool loungers
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Presidential Suite | Living area

Overview of WIN 5 Hotels & SPA

6.0 out of 10 Good
6.0/10 Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Lugard Road Plot no 10, Nakasero, Kampala
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

View from room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

View from room

Superior Double Room

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Lake Victoria - 13 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 39 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Yujo Izakaya - 13 min walk
  • Cafe Javas Boulevard - 9 min walk
  • Grand Imperial Hotel - 5 min walk
  • Piato Restaurant - 6 min walk
  • Seven Seas Restaurant - 9 min walk
Map

About this property

WIN 5 Hotels & SPA

WIN 5 Hotels & SPA offers an airport shuttle (available 24 hours) for USD 80 per vehicle one way. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool and a poolside bar.

Languages

Arabic, English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 297 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 10:00 AM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Racquetball/squash

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from 1 June 2023 to 31 December 2023 (dates subject to change).

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, mobile payments and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
State tax ID – 1000027541

Also known as

Pearl Africa Hotel Kampala
Pearl Africa Hotel
Pearl Africa Kampala
WIN 5 Hotels SPA
Pearl Of Africa Hotel
WIN 5 Hotels & SPA Hotel
WIN 5 Hotels & SPA Kampala
WIN 5 Hotels & SPA Hotel Kampala

Frequently asked questions

Is WIN 5 Hotels & SPA currently open?
This property is closed from 1 June 2023 to 31 December 2023 (dates subject to change).
Does WIN 5 Hotels & SPA offer free cancellation for a full refund?
Yes, WIN 5 Hotels & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WIN 5 Hotels & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at WIN 5 Hotels & SPA?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at WIN 5 Hotels & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at WIN 5 Hotels & SPA?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by WIN 5 Hotels & SPA?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle one way.
What are the check-in and check-out times at WIN 5 Hotels & SPA?
You can check in from 10:00 AM - midnight. Check-out time is 1:00 PM.
What is there to do at WIN 5 Hotels & SPA and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. WIN 5 Hotels & SPA also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near WIN 5 Hotels & SPA?
Yes, there are 4 on-site restaurants.
What's the area around WIN 5 Hotels & SPA like?
WIN 5 Hotels & SPA is a short 8-minute walk from Embassy of Sweden and 5 minutes' walk from Embassy of France.

Reviews

6.0

Good

8.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

No TV and no wifi for 6 days
Adil, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This building and property is beautiful! The renovations of the outdoor pool area are going to make it next level! We loved the hospitality including the welcome drink and help with our baggage. The rooms had very comfortable beds and large washrooms with both a tub and separate shower. Robes, slippers and temperature controls are all in room. Breakfast was excellent with lots of options including made to order eggs and a cold buffet with unique Tunisian flare. The view of the city from even the low rooms is impressive! This view combined with the decor and overall vibe of the place felt very high end and special. All of the staff were fantastic! We look forward to returning when the pools are open so we can swim in all five!
Michelle, 1-night trip with friends
Verified Expedia guest review