Vasa Hotel Surabaya

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Outdoor pool
Outdoor pool
Room
Living room

Overview of Vasa Hotel Surabaya

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Vasa Hotel Surabaya

5.0 star property
Luxury hotel in Surabaya with 2 restaurants and spa

8.8/10 Fabulous

95 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $135
Price available on 06/07/2022
Map
Jalan HR Muhammad No. 31, Surabaya, 60266
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free shopping center shuttle
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Playground on site
  • Children's club (free)
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Pakuwon Mall - 11 min drive
  • Surabaya Town Square - 13 min drive
  • Surabaya Zoo - 23 min drive
  • BG Junction - 23 min drive
  • Ciputra Waterpark - 24 min drive
  • Tunjungan Plaza - 25 min drive
  • Submarine Monument (Monumen Kapal Selam) - 29 min drive
  • Surabaya Plaza Shopping Mall - 26 min drive
  • Grand City Surabaya - 28 min drive
  • Heroic Monument - 23 min drive
  • Galaxy Mall - 37 min drive

Getting around

  • Surabaya (SUB-Juanda) - 34 min drive
  • Surabaya Pasar Turi Station - 23 min drive
  • Surabaya Gubeng Station - 28 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Vasa Hotel Surabaya

A great choice for a stay in Surabaya, Vasa Hotel Surabaya features a free kids' club and offers an airport shuttle (available 24 hours) for IDR 375000 per vehicle. You can visit the spa to be pampered with massages or body treatments, and 209 Dining, one of 2 restaurants, serves international cuisine. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 388 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free
  • Free children's club
  • Playground

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Tangerine Dream Spa has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

209 Dining - This restaurant specializes in international cuisine.
Xiang Fu Hai - This restaurant specializes in Chinese cuisine. Open daily.
Chamas - This restaurant specializes in Brazilian cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 275880 for adults and IDR 142780 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 375000 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

aprilia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Near access to the tol gate
Handojo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommended
Ammor, 1-night business trip
Verified Expedia guest review

6/10 Good

The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Sufan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sit Hian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are very nice, nice room, but the restaurant food and breakfast are not good.
Norman, 2-night business trip
Verified Expedia guest review

4/10 Fair

Don't stay here
Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.
Ambler, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like a brunch
Service was very good. Breakfast was excellent - huge selection - like a brunch menu
Paul, 1-night romance trip
Verified Hotels.com guest review