Guests
All properties in Mzuzu, Northern Region, Malawi

Grand Palace Hotel

3.5-star hotel in Mzuzu with outdoor pool and restaurant

  • Free English breakfast, free WiFi, and free parking

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Pool
  • Pool
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 22.
1 / 22Hotel Front – Evening/Night
near the Reserve Bank of Malawi, Mzuzu, Malawi
8.4.Very good.
  • Comfortable stay

    Dec 29, 2019

  • Not clean not convenient. Found a gecko in the bathroom. A sick dying one. Very…

    Nov 30, 2019

See all 12 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 57 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Conference center
  • Airport shuttle

For families

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Mzuzu
  • Mzuzu Stadium - 2.5 mi / 4 km
  • Mzuzu University - 4.3 mi / 6.9 km
  • Mzuzu Wildlife Conservation Park - 4.7 mi / 7.5 km
  • Ilala Ferry Port - 30.6 mi / 49.2 km
  • Chikale Beach - 31 mi / 49.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Studio
  • Presidential Suite
  • Family Room

Location

near the Reserve Bank of Malawi, Mzuzu, Malawi
  • Heart of Mzuzu
  • Mzuzu Stadium - 2.5 mi / 4 km
  • Mzuzu University - 4.3 mi / 6.9 km

What’s around

Landmarks

  • Heart of Mzuzu
  • Mzuzu Stadium - 2.5 mi / 4 km
  • Mzuzu University - 4.3 mi / 6.9 km
  • Mzuzu Wildlife Conservation Park - 4.7 mi / 7.5 km
  • Ilala Ferry Port - 30.6 mi / 49.2 km
  • Chikale Beach - 31 mi / 49.8 km

Getting around

  • Mzuzu (ZZU) - 3 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 57 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Amore - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Grand Palace Hotel Mzuzu
  • Grand Palace Mzuzu
  • Grand Palace Hotel Hotel
  • Grand Palace Hotel Mzuzu
  • Grand Palace Hotel Hotel Mzuzu

Optional extras

Airport shuttle service is offered for an extra charge of USD 25 per person (one way)

Airport shuttle service for children up to age 17 costs USD 25.00 (one-way)

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from noon - midnight. Check-out time is 10 AM. Contactless check-out is available.
  • Yes, Amore offers international cuisine. Nearby restaurants include Old Bill's (9-min walk), Casablanca (2.3 mi), and Villa (3.1 mi).
  • Yes, an airport shuttle is available. The charge is USD 25 per person one way.
  • Grand Palace Hotel has an outdoor pool and a garden.
8.4.Very good.
  • 10.0.Exceptional

    ts worth the price and more

    They went out of there way to make my stay great‼️Thanks folks I’ll miss you😀

    Leann, 1 night trip, Sep 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It is a nice property but considering that it is classing itself as a top standard hotel, more attention to detail should be given. The hotel lists as having a pool but in reality it is more like a pond ! And not ideal for a serious swim and also does not look very clean. Also some of the chairs around the pool were broken. In the rooms I only found one plug socket which was rather annoying. They try to make one socket for every nation but not very helpful. The restaurant service is good but the chefs are Indian so most food is spicy and people should be aware that this hotel does not serve alcohol although they don't make this clear unless pressed. The first night I was just told that the hotel did not have any wine which I found very strange for a top class hotel but later a manager explained that they don't serve alcohol although they will sometimes get it for you from a bar next door . All in all a nice property, rooms are clean and beds comfortable but some improvements are needed.

    2 night business trip, Apr 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff are super friendly. The restaurant happens to be the best place in town to eat. I have stayed here before and will plan to do so again whenever I am in Mzuzu.

    Richard, 1 night business trip, Nov 26, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly Staff

    The staff that knew my name from previous stays greeted me by my surname and asked how m wife is. Staff always courteous and can't do enough for you.

    huwp, 2 night trip, Aug 1, 2018

    Verified Expedia guest review

  • 6.0.Good

    チェックイン時に部屋の種類を間違えられた。スタジオで予約していたのがスタンダードに案内されたので、文句を言ったらすぐにスタジオルームに案内しなおしてくれたが、すなわちフロントには私の予約内容が入っていなかったということになる。  築5年で比較的新しいから、まだ清潔感はある。

    1 night trip, Apr 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    全体的にスタッフの接客はよかったが、予約がうまく通っていなくて別の部屋に通された。変更のお願いをしたが、スムーズな変更ができず手間取った(担当者が引き継ぎをうまくしていなかった様子)。4人で泊まる部屋なのにアメニティが1人分で、もちろん指摘をすれば持って来てくれるが、言わないと気が付けないのは改善の余地ありな接客レベルです。バスタブにお湯を溜めたかったのだけども、栓がうまく閉まらず使えなかったのは残念(修理工さんを呼んだが直せず断念)。時間外朝食をお願いしたが快く対応してくれたことなど、もちろん気持ちよい接待も受けました。スタッフ同士の情報連携をきちんとして「自分は聞いていない」を言い訳にしなくなると全体のサービスレベルが良いよくなると思います。

    TOYOTA, 1 night trip, Dec 17, 2018

    Verified Expedia guest review

  • 8.0.Very good

    1 night business trip, Mar 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night romance trip, Jul 23, 2018

    Verified Hotels.com guest review

See all 12 reviews