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Tristar Hotel

Photo gallery for Tristar Hotel

Deluxe Room | Desk, soundproofing, free WiFi
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Balcony
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Overview of Tristar Hotel

Tristar Hotel

3.5 star property
3.5-star hotel in Kampala with restaurant and bar/lounge

6.6/10 Good

3 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Plot 1215 Kabowa Road, Kampala
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • BBQ(s)

Room options

About this area

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe'Javas & CityOil - 4 min drive
  • Shiraz Restaurant and lounge Munyonyo - 3 min drive
  • Crazy Chicken - Makindye - 3 min drive
  • Dayah Somali Restaurant - 5 min drive
  • KK TRUST HOTEL - 5 min drive
Map

About this property

Tristar Hotel

A great choice for a stay in Kampala, Tristar Hotel features an airport shuttle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 11:30 AM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Garden
  • Banquet hall

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Frequently asked questions

Does Tristar Hotel offer free cancellation for a full refund?
Yes, Tristar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tristar Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Tristar Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Tristar Hotel?
Sorry, there's no on-site parking at Tristar Hotel.
Is an airport shuttle service offered by Tristar Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Tristar Hotel?
You can check in from 11:30 AM - anytime. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Tristar Hotel and nearby?
Tristar Hotel has a garden.
Are there restaurants at or near Tristar Hotel?
Yes, there's an on-site restaurant.

Reviews

6.6

Good

6.7/10

Cleanliness

6.7/10

Staff & service

3.0/10

Amenities

4.7/10

Property conditions & facilities

Reviews

6/10 Good

Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
3-night trip
Verified CheapTickets guest review

6/10 Good

Moderate hotel away from main centres
The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
1-night trip
Verified Expedia guest review

8/10 Very good

予約が上手く伝わっていない
popla, 2-night business trip
Verified Expedia guest review