All properties in Pucon, Araucania Region, Chile

Hostal Graciela

City-center hostal within easy reach of La Poza

  • Free continental breakfast and free WiFi

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  • Hiking
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  • Standard Single Room, 1 Twin Bed, Ensuite, Tower - Bathroom
  • Standard Single Room, 1 Twin Bed, Ensuite, Tower - Bathroom
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Rolando Matus 521, Pucon, 4920000, Araucanía, Chile
8.4.Very good.
  • Friendly place to stay with a decent breakfast in an excellent location - good wifi and…

    Nov 19, 2018

  • We enjoyed our stay at Hostal Graciela very much and particularly appreciated the efforts…

    Nov 8, 2018

See all 10 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 17 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Room service
  • 24-hour front desk
  • Microwave in a common area

Feel at home

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Heart of Pucon
  • La Poza - 7 min walk
  • Pucon Beach - 10 min walk
  • Villarrica National Park - 3.9 mi / 6.2 km
  • El Claro Waterfall - 5 mi / 8 km
  • Ojos del Caburga - 14 mi / 22.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed, Private Bathroom
  • Family Room, Multiple Beds, Private Bathroom
  • Standard Single Room, 1 Twin Bed, Ensuite, Tower


Rolando Matus 521, Pucon, 4920000, Araucanía, Chile
  • Heart of Pucon
  • La Poza - 7 min walk
  • Pucon Beach - 10 min walk

What’s around


  • Heart of Pucon
  • La Poza - 7 min walk
  • Pucon Beach - 10 min walk
  • Villarrica National Park - 3.9 mi / 6.2 km
  • El Claro Waterfall - 5 mi / 8 km
  • Ojos del Caburga - 14 mi / 22.5 km

Getting around

  • Valdivia (ZAL-Pichoy) - 122 min drive

At a glance


  • 17 rooms
  • Arranged over 2 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the hostel

Food and drink

  • Free continental breakfast daily
  • Room service
  • Microwave in a common area
  • Refrigerator in a common area


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage


  • Number of buildings/towers - 1
  • Year Built - 1993
  • Television in common areas


  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Lever door handles

Languages Spoken

  • Spanish

In the room

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi


  • Daily housekeeping

Small print

Also known as

  • Hostal Graciela Hostel Pucon
  • Hostal Graciela Hostal Pucon
  • Hostal Graciela Pucon
  • Hostal Graciela Pucon
  • Hostal Graciela Hostal


This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hostal Graciela does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La Revancha Del Chino Lee-Chong (3-min walk), Cafe Luthier (3-min walk), and Cafe de la P (4-min walk).
  • No, this hostal doesn't have a casino, but Enjoy Pucon Casino (10-min walk) is nearby.
  • Recommended spots to visit include La Poza (7-min walk) and Pucon Beach (10-min walk), along with Villarrica National Park (3.9 mi) and El Claro Waterfall (5 mi).
8.4.Very good.
  • 10.0.Exceptional

    100% recomendado!!!¡

    Natalia, 6 night trip, Dec 27, 2020

    Verified guest review

  • 10.0.Exceptional


    Muy buena atención 100%recomendables super agradecida por todo

    Nicol, 1 night trip, Nov 12, 2020

    Verified guest review

  • 8.0.Very good

    Muito bom!

    Muito bom, indico para quem tenha interesse em se hospedar em Pucón.

    Ednei, 2 night romance trip, Sep 17, 2019

    Verified guest review

  • 4.0.Fair

    Somente a Ingri se salva. Hotel péssimo

    Primeiro fomos colocados num quarto muito abafado e banheiro minúsculo. Nas fotos, parecia mais espaçoso. Muito solicita, a funcionaria Ingri nos ofereceu mudar de quarto no dia seguinte e este estava menos ruim, mais espaçoso e banheiro melhor. Porém, num dado dia resolveram fazer uma obra em um dos quartos e o barulho era de batidas e serra. Resolveram serrar madeira embaixo da nossa janela. Reclamamos.3 vezes, inclusive com o dono e nada era feito. Estávamos cansados (subimos o vulcão no dia anterior)e minha esposa com enxaqueca. Por fim, ameacei cancelar a hospedagem e somente assim o barulho cessou. Só havia a Ingri na recepção para atender hóspedes e montar as mesas de café. Haviam manhãs tumultuosas por isso. Deste hotel, somente a Ingri se salva, pois é muito atenciosa e faz de tudo para agradar.

    Thiago, 7 night romance trip, Jan 13, 2019

    Verified guest review

  • 10.0.Exceptional


    Ótima localização, bem no centro, próxima ao terminal de ônibus e a avenida principal Bernardo O'Higgins. A senhora que nos recebeu era muito simpática (nao recordo o nome dela) e sempre prestativa. Fui em dezembro e estava muito calor, ela providenciou logo um ventilador para nos deixar mais bem acomodados e nos deu todas as dicas da cidade. Quarto pequeno porém muito limpo, bem arrumado e com banheiro privativo. Possui uma pequena cozinha compartilhada com geladeira. O café da manha é simples , com café, pão,iogurte, ovos e queijo e presunto. (poderia ter uma opção de fruta) , mas tudo estava muito bom! O único inconveniente foi o pagamento final, levei notas em dólar e ela disse não poderia aceitar algumas porque estavam um pouco desgastadas demais. (nunca vi isso). Tive que sair para trocar. Sugestão: Poderiam aceitar pagamento por cartão de crédito online pelo app, como a maioria dos hostels. Muito melhor e seguro para os turistas e para o estabelecimento. Se mudarem, voltarei com certeza!

    Eliane K N, 3 night romance trip, Dec 5, 2018

    Verified guest review

  • 10.0.Exceptional


    Excelente localização, atendimento nota 10, ótimo café da manhã, calefação, enfim super recomendado, obrigado Ingrid pelo atendimento.

    Devanir, 2 night family trip, Oct 13, 2018

    Verified guest review

  • 8.0.Very good

    Jessica, 5 night trip, Dec 30, 2019

    Verified guest review

  • 8.0.Very good

    Irania, 2 night trip with friends, Dec 28, 2019

    Verified guest review

See all 10 reviews