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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Star Palace Hotel, Mazatlan, Mexico

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Av. Camarón Sabalo S/N, Zona Dorada, Mazatlan, SIN, 82100, Mexico

3.5-star beachfront hotel with outdoor pool, near Cerritos Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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  • Such a great place, right on the beach, you sleep with waves of the ocean on the…Mar 20, 2020
  • My room wasn't ready on time. The buffet needs a lot of work, not so good.Dec 28, 2019

Star Palace Hotel, Mazatlan, Mexico

from NZ$82
  • Standard Room
  • Standard Room, Ocean View

What’s around Star Palace Hotel, Mazatlan, Mexico

Landmarks

  • In Zona Dorada
  • Punta Camaron Beach - 27 min walk
  • El Cid Country Club Golf Course - 29 min walk
  • Sea Shell City Museum - 30 min walk
  • Monument to the Family - 40 min walk
  • Galerias Mazatlan - 44 min walk
  • Cerritos Beach - 2.6 mi / 4.2 km
  • Mazatlan International Center - 3 mi / 4.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Pelican - This restaurant specializes in international cuisine and serves breakfast and lunch.

Pacífica - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sushi Market - This sushi bar specializes in sushi and serves breakfast, lunch, and dinner. Open daily.

Oceano Pizza and Grill - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Open daily.

Star Palace Hotel, Mazatlan, Mexico’s small print

Also known as

  • Star Palace Hotel Mazatlan
  • Star Palace Mazatlan
  • Star Palace Hotel Hotel
  • Star Palace Hotel Mazatlan
  • Star Palace Hotel Hotel Mazatlan

Policies

  • Pool access available from 8 AM to 7 PM.
  • Mandatory fees

    Deposit: MXN 500.00 per stay

    Optional extras

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Good 7.8 From 224 reviews

    Very good 8.0
    Great hotel
    Love the beach view, easy access to the beach and pool. Love that the hotel is on the strip and you have access to bars and restaurants within walking distance.
    Jorge, us1 night family trip
    Poor 2.0
    Hard beds and extra thin walls.
    The beds were hard as a rock and the pillows were lumpy. I asked for different pillows and they were just as hard. Since the walls were super thin we could hear the live music that was playing out in the beach as well as the loud music from the party that was going on next door. We called to complain about the noise 2x Yet they allowed the party to continue till about 3am.
    Martha, as3 night family trip
    Poor 2.0
    You’ll be harassed by security and staff.
    Clean hotel with the most disrespectful/pathetic hospitality. The security guards were harassing my girlfriend and me and were extremely disrespectful and condescending. No management on site and security guards refused to provide their names (in front of front desk). No name tag. I took it up with the reception and they seemed afraid to contradict the agresive staff. I will NEVER stay at this hotel again. What was supposed to be a fun getaway to release stress from work, turned into a nightmare. We did not feel welcome at the hotel and were hesitant to go back to the facilities to get some rest at the end of the day. I would love to speak with whoever is in charge of the hotel as I was not able to speak to anyone with higher authority than the guards.
    Victor, us2 night romance trip
    Exceptional 10.0
    Quiet small hotel, great location on the beach and secure parking.
    Cynthia, us1 night romance trip
    Exceptional 10.0
    Just a quick stop in Mazatlan.
    Very nice. Protected parking, Nice pool area with bar, right on a nice beach, lovely room, four restaurants, great staff.
    Deborah, us1 night romance trip

    Star Palace Hotel, Mazatlan, Mexico

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