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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults
Riad

Riad Heklek

3.5-star3.5 stars
Derb Bzou 41, Medina, Marrakech, 40000, Morocco

3.5-star riad with restaurant, near Agdal Gardens
  • Free full breakfast and free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Lovely Riad, such a cosy little place in the heart of the Medina.. Staff definitely made…Apr 23, 2019
  • The water pressure at the riad was very poor. The room was humid and very cold during the…Feb 5, 2019

Riad Heklek

from NZ$116
  • Superior Room
  • Comfort Room
  • Traditional Room

What’s around Riad Heklek

Landmarks

  • In Kasbah
  • Jemaa el-Fnaa - 16 min walk
  • Marrakech Plaza - 40 min walk
  • Agdal Gardens - 8 min walk
  • Royal Palace - 17 min walk
  • Bahia Palace - 20 min walk
  • Le Jardin Secret - 25 min walk
  • Avenue Mohamed VI - 26 min walk

Getting around

  • Menara Airport (RAK) - 11 min drive
  • Marrakech Central Station - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 6 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free offsite parking nearby

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

At the property

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Hosted evening meal daily (surcharge; reservations required)
Things to do
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Ecotours nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Riad Heklek - This restaurant specializes in Moroccan cuisine and serves lunch and dinner. Reservations are required.

Riad Heklek’s small print

Also known as

  • Riad Heklek Marrakech
  • Heklek Marrakech
  • Heklek
  • Riad Heklek Riad
  • Riad Heklek Marrakech
  • Riad Heklek Riad Marrakech

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 2.5 per person, per night

Optional extras

Hosted evening meal costs EUR 20

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way, Maximum occupancy 6)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riad Heklek

  • Does Riad Heklek offer free cancellation for a full refund?
    Yes, Riad Heklek does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riad Heklek?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riad Heklek?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at Riad Heklek?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Riad Heklek?
    You can check in from 2:00 PM - anytime. Check-out time is 10:00 AM.
  • Are there restaurants at or near Riad Heklek?
    Yes, Riad Heklek offers Moroccan cuisine. Nearby restaurants include Les Jardins de la Medina (4-min walk), Kasbah Cafe (5-min walk), and La Villa des Orangers (12-min walk).
  • Is airport shuttle service offered by Riad Heklek?
    Yes, an airport shuttle is available. The charge is EUR 15 per vehicle one-way.
  • Is there an onsite casino at Riad Heklek?
    No, this riad doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (15-min drive) are both nearby.
  • What is there to do at Riad Heklek and nearby?
    Have fun with onsite activities like horseback riding and hiking. Additional recreation nearby includes ecotours.

Recent reviews

Fabulous 8.8 From 25 reviews

Exceptional 10.0
Clean beautiful riad. Very relaxed after busy lively day in medina. Staff are calm, kind, friendly and helpful.
gb1 night trip with friends
Very good 8.0
Safe and convenient Riad for a great rate
Nadera was a great resource and helped direct us to the local places - including the doctor when needed. Her and her colleague both spoke english well enough to understand and make you feel comfortable. The riad is located within walking distance to everything so it is very convenient. The only drawback is that you dont get a separate key to enter the main gates of the riad, instead, hosts take alternating day night shifts and open the door for you when you buzz in. The breakfast is very simple but decent. The riad itself is nicely decorated and is cozy (not flashy or super stylish as you may expect from the instagram life pictures of other places). Overall it was a comfortable and safe stay - no regrets - p.s. we were visiting from Ottawa, Canada
Saad, gb3 night business trip
Exceptional 10.0
Friendly staff, close to souks comfortable room. Air conditioning
Mark, us3 night trip
Very good 8.0
Sehr zentral gelegen, man ist mitten im turbulenten Alltagsleben. Der große Platz ist fußläufig in 10 Minuten zu erreichen. Die Zimmer sind ausreichend. Das Frühstück ist gewöhnungsbedürftig, vor allem, wenn man nichts Süßes zum Frühstück mag. Ein Stück Kuchen, ein Crêpe, eine Art Fladenbrot und Butter und Marmelade. Kaffe oder Tee. Der Orangensaft ist frisch gepresst 👍. Schade, dass es keine Dachterrasse gibt. Das Personal ist stets zur Stelle und sehr hilfreich, auch wenn man Ausflugstipps benötigt. Für eine Woche Aufenthalt eine Empfehlung.
de6 night trip with friends
Very good 8.0
Die Lage ist super, zu Fuß ist die Medina gut erreichbar, man ist praktisch voll im Geschehen, Es war sauber und das Personal sehr freundlich. Die Zimmer sind sehr klein. Und im Frühstücksraum war es sehr kalt, was zu anderer Jahreszeit wahrscheinlich von Vorteil ist.
de6 night trip
Exceptional 10.0
Nous avons été en famille et avons apprécié notre sejour au riad heklek. Propre, calme et super choix d'activités à faire. Nous recommendons ce riad!!
Joana, ch4 night family trip
Exceptional 10.0
Obwohl mitten in der sehr lebhaften Kashba, sehr ruhig und wie eine kleine Oase der Ruhe. Das Team ist sehr aufmerksam, zuvorkommend und hilfsbereit. Gut organisiert, Transfers und Ausflüge haben top funktioniert.
de6 night trip
Exceptional 10.0
El trato personalizado, siempre dispuestos a ayudarte.
es4 night romance trip
Fair 4.0
No recomendable
Desde un principio me ha costado un montón contactar con el riad para pedir el transfer del aeropuerto. Estuve durante casi 1 mes mandando correos y no me contestaban,buscando en todos lados por si el correo estaba mal o lo habían cambiado. Les escribí por Instagram y tampoco contestaban...y ya a falta de una semana de viajar a marrakech les escribí por facebook y ya me contestaron. Me dijeron que el transfer me lo confirmaban y que era GRATIS. Llegamos a marrakech,nos recogieron,todo perfecto. Hasta que llegó el día de irnos. Nos dijeron que teníamos que pagar 220dirham por el transfer,y nos cobraron 50dirham de agua(cuando en la web te pone que es gratuita,como la transfer tambien). Yo enseñando el mensaje que me mandaron diciendo que era gratis,y aun así nada.No nos dejaron irnos hasta que no pagamos todo. Al día anterior pedimos dejar las maletas en la consigna y nos dijeron que si,que no había problema. Pero después de todo el percal de tener que pagar el transfer y todo,y que pusimos pegas a ello, de repente no podíamos dejar las maletas porque al día siguiente el riad iba a estar cerrado...qué casualidad vaya! En fin,que nos fuimos disgustados del Riad,con las maletas a todos lados y pagando de más.
Paloma, es3 night romance trip
Exceptional 10.0
kind and friendly staff, cozy and clean rooms
it2 night romance trip

Riad Heklek