Guests
All properties in Saitama, Saitama Prefecture, Japan

Toyoko Inn Saitama Shintoshin

3-star hotel within walking distance of Saitama Super Arena

  • Free buffet breakfast and free WiFi
From
NZ$122

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Economy Single Room, Smoking - Bathroom
  • Standard Double Room, Non Smoking - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 44.
1 / 44Hotel Front – Evening/Night
4-262-1, Kishiki-cho Omiya-ku, Saitama, 330-0843, Saitama, Japan
8.0.Very good.
  • The staff is very friendly, the breakfast tastes great, the bed is a little hard but it's…

    Feb 29, 2020

  • I love this place. Because the hotel only 5 mins walk to Saitama 新都心 station. The…

    Nov 28, 2019

See all 268 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Convenient
Shopping
Walkable
Quiet
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 227 guestrooms
  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Vending machine
  • Self-serve laundry

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)

What’s around

  • In Omiya
  • Saitama Super Arena - 13 min walk
  • Hikawa Shrine - 28 min walk
  • Omiya Park - 31 min walk
  • Railway Museum - 41 min walk
  • Omiya Bonsai Art Museum - 2.5 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Economy Single Room, Smoking
  • Economy Single Room, Non Smoking
  • Standard Single Room, Smoking
  • Standard Single Room, Non Smoking
  • Standard Twin Room, Smoking
  • Standard Twin Room, Non Smoking
  • Standard Double Room, Smoking
  • Economy Double Room, Smoking
  • Economy Double Room, Non Smoking
  • Standard Double Room, Non Smoking

What’s around

Landmarks

  • In Omiya
  • Saitama Super Arena - 13 min walk
  • Hikawa Shrine - 28 min walk
  • Omiya Park - 31 min walk
  • Railway Museum - 41 min walk
  • Omiya Bonsai Art Museum - 2.5 mi / 4.1 km
  • Saitama Stadium 2002 - 6.7 mi / 10.8 km
  • Kawagoe Castle - 9.6 mi / 15.4 km
  • Saitama Sports Center - 10 mi / 16.1 km
  • Ukima Park - 10.8 mi / 17.4 km

Getting around

  • Haneda Airport (HND) - 36 min drive
  • Saitama-Shintoshin Station - 9 min walk
  • Omiya Station - 18 min walk
  • Miyahara station - 24 min walk
map
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4-262-1, Kishiki-cho Omiya-ku, Saitama, 330-0843, Saitama, Japan

At a glance

Hotel size

  • This hotel has 227 rooms

Arriving/leaving

  • Check-in time 4 PM-10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests who are booked for 7 nights or more may be required to change rooms during their stay.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 1000 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Designated smoking areas

Languages Spoken

  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers

Freshen up

  • Private bathroom
  • Shower/tub combination

Be entertained

  • TV

Stay connected

  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Weekly housekeeping provided
  • In-room safe

Fees & policies

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Housekeeping is provided every 4 days.

Also known as

  • Toyoko Inn Shintoshin
  • Toyoko Inn Saitama Shintoshin Hotel Saitama
  • Toyoko Saitama Shintoshin
  • Toyoko Shintoshin
  • Toyoko Inn Saitama Shintoshin Hotel
  • Toyoko Inn Saitama Shintoshin Saitama

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Toyoko Inn Saitama Shintoshin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - 10 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Dataar (4-min walk), Mellow Brown Coffee (4-min walk), and To the Herbs (8-min walk).
  • Recommended spots to visit include Saitama Super Arena (13-min walk) and Hikawa Shrine (1.4 mi), along with Omiya Park (1.6 mi) and Railway Museum (2.1 mi).
8.0.Very good.
  • 4.0.Fair

    No English speaker at the facility They ask me for my passport to let me check in At the moment I don’t have my passport with me and lady on the front desk didn’t want to let me check in. I pretty much needed to beg her to give me the room. I ask her to make the refund if she was not gonna let me stay in the hotel and she said no. Because according to the Expedia rules was no cancelations. So when I ask her where it said in my Expedia booking where it says that I needed to provide my passport to check in she said “ I don’t know about Expedia rules. I give her my driver license and my credit card as collateral and even like that she didn’t want to let me check in Very frustrating specially being in an emergency situation .,

    1 night business trip, Sep 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Stopover in Saitama

    Stopover close to the train station and to a shopping centre. It was convenient for us. Friendly staff, clean room and good breakfast.

    Romain, 1 night trip with friends, Feb 11, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    イマイチ

    深夜に廊下で酔っ払いが騒いでうるさくて眠れなかった。フロントに連絡しても対応が不十分

    1 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    さいたまスーパーアリーナ

    快適でした コロナ対策で朝食はお弁当でした チェックイン前に荷物は預かってくれます チェックイン時間が遅いです さいたまスーパーアリーナまで5分は便利

    2 night trip, Oct 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    朝のお弁当、美味しかったです! イベント終わりまでに持つを預かって頂き、助かりました。ありがとうございます。

    1 night trip with friends, Oct 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    全体的にはとてもよかった

    早く着いたので、荷物だけ預けさせていただけました。 部屋も予約時喫煙しかなかったのだけれど、禁煙が空いてるということで変更もしていただけました。 ただ、リラクゼーションで頼んだマッサージが、どこから来たのか(何県とかじゃなく、その地域まで繰り返し聞いてくる)何をしに来たのかとか、個人情報をしつこく聞き出そうとしてきて辟易としました。全然リラックスできない。

    1 night trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    学生客が煩かった。

    ホテルの対応は良かったが、宿泊客の学生団体が夜中、煩く眠れなかった。ホテルフロントの方が対応してくれ、静かになった。

    Keiko, 1 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    コンセントの使える場所がわかりずらかったです。チェックイン四時では遅いかと思います。

    1 night family trip, May 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    清潔でスタッフの方もとても良かったです

    4 night trip, Mar 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    とても明るくて、立地もよく助かりました。 昔からこの系列はいいホテルだなって思ってます。

    1 night business trip, Jan 29, 2021

    Verified Expedia guest review

See all 268 reviews