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1 room, 2 adults
Riad

Riad Eloise

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Dry cleaning/laundry service
  • Free WiFi
5 Derb Si Moha Sidi Benslimane, Marrakech, 40000, Morocco

3.5-star riad with outdoor pool, near Maison de la Photographie
  • Free continental breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Cribs/infant beds (surcharge)
    • Dry cleaning/laundry service
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Alain, Mina and the rest of the house could not have been more welcoming, kinder, or…Oct 21, 2019
  • Beautiful and clean! Welcoming and very good location to Médina.Jul 14, 2019

Riad Eloise

from NZ$117
  • Beldi double room
  • Signature Room, 1 Double Bed
  • Executive Suite
  • Suitte Petit Prince

What’s around Riad Eloise

Landmarks

  • In Medina
  • Jemaa el-Fnaa - 18 min walk
  • Marrakesh Museum - 11 min walk
  • Le Jardin Secret - 12 min walk
  • Bahia Palace - 30 min walk
  • Maison de la Photographie - 11 min walk
  • Dar Si Said Museum - 24 min walk
  • Koutoubia Minaret - 26 min walk

Getting around

  • Menara Airport (RAK) - 17 min drive
  • Marrakech Central Station - 13 min drive
  • Airport pick-up service

At a glance

Key facts

Size

  • 9 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

At the property

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1700
  • Designated smoking areas
  • Rooftop terrace
  • Picnic area
  • Library
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required.

Riad Eloise’s small print

Also known as

  • Riad Eloise Marrakech
  • Eloise Marrakech
  • Riad Eloise Riad
  • Riad Eloise Marrakech
  • Riad Eloise Riad Marrakech

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Parties and events are allowed on site. 

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.5 per person, per night. This tax does not apply to children under 7 years of age.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Late check-in between 8:00 PM and 8:00 AM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for EUR 25.0 per day

Cribs/Infant beds are available for EUR 15.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 10 per person

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riad Eloise

  • Does Riad Eloise offer free cancellation for a full refund?
    Yes, Riad Eloise does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riad Eloise?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riad Eloise?
    No, unfortunately, but there's discounted parking nearby.
  • Is there a pool at Riad Eloise?
    Yes, there's an outdoor pool.
  • Are pets allowed at Riad Eloise?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Riad Eloise?
    You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Riad Eloise?
    Yes, there's an onsite restaurant that offers Moroccan cuisine. Nearby restaurants include I Limoni (4-min walk), Atay Cafe Food (9-min walk), and Kui-Zin (9-min walk).
  • Is airport shuttle service offered by Riad Eloise?
    Yes, a shuttle from the airport to the hotel is available. The charge is EUR 10 per person.
  • Is there an onsite casino at Riad Eloise?
    No, this riad doesn't have a casino, but Casino de Marrakech (7-min drive) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
  • What is there to do at Riad Eloise and nearby?
    Riad Eloise has an outdoor pool and a fitness center, as well as a picnic area.

Recent reviews

Exceptional 9.6 From 25 reviews

Very good 8.0
Friendly atmosphere
Alain and Anima are very friendly and helpful hosts. We had a cooking class with Anima which was fun and interesting as we shopped in her local market. We had a standard room which is very small (barely room for one suitcase). We would suggest a larger room if you plan to stay more than 1 night. Mattress could be improved with a topper. The rooftop terrace is comfortable to spend a quiet afternoon or evening. Lovely little Riad but could use a little TLC. A little out of the way but we felt safe enough.
Kimberly, ca4 night romance trip
Exceptional 10.0
cadre trés chaleureux et convivial et personnel adorable. Super petit déjeuner !
catherine, fr4 night family trip
Exceptional 10.0
Je ne suis pas certaine de réussir à décrire dans un commentaire à quel point le séjour que nous avons passé chez eux était incroyable mais je vais essayer. Je vais commencer par parler du Riad, qui est chaleureux authentique et bourré de charme . Les chambres sont grandes, bien équipées et très agréable . Le quartier est dynamique mais calme et on est proche de plusieurs bons restaurants. Pour le petit déjeuner , vous ne serez pas déçu : thé à la menthe à tomber, jus d'orange frais, yaourt maison et pain local sont servis tous les matins Ensuite j'aimerai m'attarder sur le point le plus important à mes yeux : leur gentillesse . Que ce soit Alain qui tient ce Riad, sa fille ou toute leur équipe , ils sont tous d'une gentillesse incroyable . La différence entre un séjour dans un autre Riad et dans celui la réside vraiment là dedans . Toute cette équipe a toujours le sourire et essaye que tout se passe au mieux . Chaque soucis trouve une solution dans la bonne humeur. Ils vous trouvent de magnifiques excursions , vous conseillent de bons restaurants , s'occupent des transports pour l'aéroport , se soucient vraiment de vous et de vos envies en discutant avec vous . Pour conclure ce commentaire j'aimerai remercier tout ce personnel pour nous avoir fait passé de superbes vacances. Et quand je retournerai au Maroc , une chose est certaine : je reviendrai au Riad Eloise.
fr4 night romance trip
Exceptional 10.0
Impeccablement propre tant dans les parties communes que dans les chambres.
ch7 night family trip
Exceptional 10.0
Im Riad Eloise hat uns ein sehr nettes Team empfangen und super aufgenommen. Wir wurden durch Restaurant und Ausflugs-Empfehlungen unterstützt und haben jeden Morgen ein sehr leckeres Frühstück bekommen. Die Zimmer sind etwas dunkel, aber sehr ruhig und sauber. Unser Zimmer wurde auch täglich gereinigt. Die Location des Riad Eloise ist sehr zentral. In 10 Minuten ist man am "Hauptmarkt". Würde es auf jeden Fall empfehlen!
de4 night trip with friends
Exceptional 10.0
Meraviglioso Riad
Prima esperienza in un riad ed e' stato magnifico. Alain, Amina e Antoine ci hanno fatto sentire come a casa, sono stati per noi la nostra famiglia marocchina. Ci hanno aiutati quando al nostro arrivo il mio bagaglio e' stato smarrito e ci hanno coccolati con buonissime colazioni. Alain ci ha dato sempre buonissimi consigli su dove mangiare e su cosa visitare. Cosnigliatissimo!
Valentina, it4 night romance trip
Exceptional 10.0
Comme à la maison
Riad très jolie calme et très propre à 15 minutes à pieds de la place. Alain nous a très bien accueilli et est toujours de bon conseils pour des bons plans.
Kevin, fr4 night romance trip
Exceptional 10.0
Le ménage de la chambre et de la salle de bains a été fait tous les jours, les serviettes et peignoirs changés aussi tous les jours.
fr5 night trip with friends
Good 6.0
Honestly, I was expecting more from the place and price. The riad is hidden, not well sinalized and therefore local people try to “help” and get some money from you. The staff is very kind, but English wasn’t very good. The bedroom is small, but comfortable.
Kamis, de2 night trip
Exceptional 10.0
Nice riad with friendly welcome
Really nice stay. Feeling welcomed and enjoyed our stay
sophie, fr2 night family trip

Riad Eloise