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Hotel Tops 10

Photo gallery for Hotel Tops 10

Exterior
Children's pool
Indoor pool
Deluxe Family Double | View from room
Deluxe Queen | In-room dining

Overview of Hotel Tops 10

Hotel Tops 10

4.0 star property
Beach hotel in Gangneung with restaurant and bar/lounge

8.6/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
455-34, Heonhwa-ro Okgye-myeon, Gangneung, Gangwon, 25633
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free children's club
  • Health club
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
For families
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Jeongdongjin Beach - 17 min drive
  • Mukho Port - 28 min drive
  • Anmok Beach - 48 min drive

Getting around

  • Gangneung (KAG) - 53 min drive
  • Jeongdongjin Station - 21 min drive

Restaurants

  • Baengma Fish Restaurant - 8 min walk
  • Samhwa Fish Restaurant - 8 min walk
  • Yetokgye Fish Restaurant - 8 min walk
  • Singsinggeumbich Fish Restaurant - 9 min walk
  • Hanggu Fish Restaurant - 10 min walk

About this property

Hotel Tops 10

Hotel Tops 10 features a free kids' club and puts you 3.6 mi (5.8 km) from Jeongdongjin Beach. After getting a workout at the health club, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a garden. The pool and family-friendly amenities get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Mini golf
  • Playground
  • Grocery/convenience store

What to do

  • Mini golf
  • Karaoke
  • Table tennis
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf driving range on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Soundproofed rooms
  • Extra futon (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 35000 for adults and KRW 25000 for children (approximately)
  • Futon beds are available for KRW 33000 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

HOTEL TOPS 10 Gangneung
TOPS 10 Gangneung
HOTEL TOPS 10 Hotel
HOTEL TOPS 10 Gangneung
HOTEL TOPS 10 Hotel Gangneung

Frequently asked questions

Does Hotel Tops 10 offer free cancellation for a full refund?
Yes, Hotel Tops 10 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Tops 10?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Tops 10?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tops 10?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Tops 10?
You can check in from 3 PM - anytime. Check-out time is 11 AM.
What is there to do at Hotel Tops 10 and nearby?
Hotel Tops 10 has a health club and a garden.
Are there restaurants at or near Hotel Tops 10?
Yes, there's an onsite restaurant. Nearby restaurants include Baengma Fish Restaurant (8-min walk), Samhwa Fish Restaurant (8-min walk), and Yetokgye Fish Restaurant (8-min walk).

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

2/10 Poor

Terrible staff and service.
성수기라서 이그제큐티브 룸 2박에 백만원 조금 넘게 지불하고 예약했습니다. 호텔즈닷컴 8년 넘게 사용하고, 여행도 많이 다닙니다. 사이트에서 더블베드 2개있고, 어린이 3인 어른 2인 숙박 가능한 거 확인하고 예약완료했습니다. 체크인하는데 직원분이 다짜고짜 4인이상 숙박 불가라고 해서 당황했습니다. 사이트 확인하고 예약했다고 했더니 그럴리가 없다고 사이트 보여달라고 해서, 보여줬더니 이건 사이트에서 맘대로 올린거고 호텔에서는 이런 문구를 넣었을리가 없다고 하더군요. 사이트랑 호텔이 어떻게 홍보를 하건 간에 일단 나는 비용 지불하고 예약했는데, 이게 무슨 일이냐고 했더니 한참 있다가 “4만원 추가비용 내세요” 라고 하더라고요. 제대로 된 호텔이었으면,”잠시만 기다려 주세요.”라고 하고 사이트 찾아보고 초과인원 매뉴얼 확인한 다음에 “1인 초과시 1박 당 2만원 추가 비용이 있습니다. 체크인 해 드릴까요?” 라고 했을거고, 4만원 내고 끝났을텐데, 숙박 불가라고하다가 사이트 찾아서 보여달라고 하다가, 호텔에서 절대 그런 문구 안 쓴다고 이건 호텔스닷컴에서 잘못한 거라고 하다가 마지막에 추가 비용 내라고… 고객응대 과정이 호텔이라고 하기에는 너무 저급하네요. 객실도 오래되서 들떠있는 바닥재에 욕실 물때, 저렴한 마감재. 무엇보다 그 직원분 한 사람 때문에 다시는 여기 갈일이 없을 듯 합니다. 호텔 서비스업에도 종사해 본 적이 있어서 웬만하면 감사히 지내다 오는데, 여기는 정말 기본도 안 되어있는 곳이어서 리뷰 남깁니다. 최악이에요.
Haerry, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Matt, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The front desk staff was professional but could be a bit more friendly and welcoming.
Heewon, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Mi Ri, 2-night trip
Verified Expedia guest review

6/10 Good

Tops10 Hotel stay review
I was expecting full ocean view as I have selected the most expensive room (choice) but the actual room was half ocean and half mountain, which was very disappointing. Room itself was very clean but even the buffet (pricey) breakfast was served at banquet hall (as opposed to restaurant). I’d choose another hotel next time for the price I paid for this trip.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Nice place to stay in a beautiful area of Korea. We did not use the facilities of the hotel so I cannot comment on those. Indoor parking is limited but there is plenty of outside parking available. New Year's Eve price was over the top expensive and not worth the price in my opinion.
Jennifer, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

N/A
Sumin, 2-night family trip
Verified Expedia guest review

8/10 Very good

HoJoon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay for family
Place seems new and well managed. Clean and employees are nice and kind. We had a family trip and it was a blast. Our 4 yo daughter did not want to leave the room. You get to see the sunrise and ocean view is just way too beautiful. Breakfast and Dinner buffet or bit expensive but definitely worth it. Hot spring is awesome, too.
Eungyu, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

namhee, 2-night trip with friends
Verified Hotels.com guest review