Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Hoteles Berny

2.5-star2.5 stars
SM 1, MZA 4, Lt. 1, C. Abasolo & Juarez, Isla Mujeres, QROO, 77400, Mexico

Hotel with outdoor pool, near Norte Beach
  • Free full breakfast and free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff was so hospitable, the beds were comfy and with plenty of fluffy pillows.…Feb 27, 2020
  • Location downtown and beaches, excellent breakfast and pool area.Feb 24, 2020

Hoteles Berny

from NZ$116
  • Standard Double Room, 2 Double Beds, City View
  • Standard Room King Bed
  • Studio 2 double Room NO Air conditioning
  • Studio King Size Bed NO Air conditioning

What’s around Hoteles Berny

Landmarks

  • Norte Beach - 4 min walk
  • Garrafon Natural Reef Park - 15 min walk
  • Terminal Marítima Isla Mujeres - 3 min walk
  • Parador Fotográfico - 5 min walk
  • Cocal Beach - 6 min walk
  • Aztlán Galería - 6 min walk
  • Costa Occidental de Isla Mujeres National Park - 7 min walk
  • Crayola House - 42 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Spa services on site
  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
Facilities
  • Year Built - 1979
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
More
  • Daily housekeeping

Hoteles Berny’s small print

Also known as

  • Hoteles Berny Hotel Isla Mujeres
  • Hoteles Berny Hotel
  • Hoteles Berny Isla Mujeres
  • Hoteles Berny Hotel
  • Hoteles Berny Isla Mujeres
  • Hoteles Berny Hotel Isla Mujeres

Policies

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 7 AM to 10 PM.
  • This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hoteles Berny

    • Does Hoteles Berny offer free cancellation for a full refund?
      Yes, Hoteles Berny does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hoteles Berny?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hoteles Berny?
      Sorry, there's no onsite parking at Hoteles Berny.
    • Is there a pool at Hoteles Berny?
      Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
    • Are pets allowed at Hoteles Berny?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Hoteles Berny?
      You can check in from 3 PM to 11:30 PM. Check-out time is noon.
    • Are there restaurants at or near Hoteles Berny?
      Yes, there's an onsite restaurant. Nearby restaurants include Asia Caribe (3-min walk), Lola Valentina (3-min walk), and Pita Amore (3-min walk).

    Recent reviews

    Good 7.8 From 77 reviews

    Exceptional 10.0
    We had a wonderful vacation and stay wonderful staff very friendly ❤️
    Doreen, us10 night trip
    Fair 4.0
    Never again in this hotel !!
    The hotel has a colonial charm and is centrally located but it is really outdated and the "senora" who is running this hotel is really histerical and very rude! I had an argue with her regarding one (of many problems) in our room and she was really unpolite and agreasive. She did not know I understand Spanish and she used some words about me when talking to the reception staff...she should be put in a psychiatric center due to the way she speaks to/about guests and to her employees (who seemed scared). Our 3 day experience was as bad as possible: first night we were offered a superior room (for which we paid) with aircon out of service and no water pressure in the shower and we were moved in a standard (cheaper room) where the AC was ok but we stayed in that room 1 day without being given the keys. Everytime we we had to get in the room an employee opened our door with the master key. The reception staff told us that the keys are handed over only by "duena/senora". We had the worst beds ever (probably used for +30 years) which gave us a terrible back pain. 2 days we did not have light in the bathroom but nobody from the hotel came and fix the light issue (although we raised this with the reception and the cleaning staff). Our room had the dirtiest floor ever (i dont think they washed it in the past month), poor sound proofing, Ac leaked water and I could add several other bad things. Breakfast was simple (like everywere in Mexico) and the service was very slow.
    Cosmin, ie3 night family trip
    Poor 2.0
    AVOID THIS PLACE. SCAM
    Avoid this hotel. Overcharged fir the room. It allows three and I told them I had three. They said it was okay and then i was told that i owed 4usd and they demanded I paid it. DO NOT STAY HERE.
    John, mx1 night romance trip
    Exceptional 10.0
    Super stay
    The hotel was great, very helpful front desk. They helped place a call for me which was extremely helpful. The included breakfast made it feel like a little community away from home.
    timothy, ca3 night romance trip
    Exceptional 10.0
    First Visit - Won't Be Our Last!!
    This was our fist trip to Isla Mujeres and I was keeping my fingers crossed re: this hotel as there were not many reviews and the price was so reasonable. We could not have been more pleased! Hotel Berny is an easy walk to the ferry terminal, shopping, dinning & Playa Norte (the beautiful beach where we spent most of our time. Check-in & check-out were both friendly, quick and easy. The staff at Hotel Berny were always helpful and courteous. Our room was kept spotless and the hotel grounds are beautiful (we saw the pool being cleaned daily while we had breakfast). Speaking of breakfast...It is included and very good! The housecleaning staff provided us with beach towels upon request. They also did a fantastic job of keeping our room in great shape.
    Anthony, us4 night romance trip
    Exceptional 10.0
    Perfect
    We loved our stay! The personal care from the staff was absolutely amazing. The location to the beaches and restaurants was perfect. Would totally visit again.
    Josephine, ca6 night family trip
    Exceptional 10.0
    Highly Recommended Gem
    We loved our stay. Mrs. Aida, Erik and Candelario are the front of house staff. They were warm, professional and very helpful. The full breakfast was delicious, offering many choices including fresh squeezed juice and fruit, as well as Mexican and American specialties. Promptly served from 8-11am with wonderful service. We had free Wi-Fi, daily room cleaning, a clean swimming pool, and a security person at the hotel entrance after hours. This hotel is a gem. A terrific value, great location and a lovely staff. All photos are accurate. I highly recommend this establishment. P.S. Adriana was our hotel contact through their website and arranged our round trip transfers from the Cancun airport for a great price!
    Simon, usFamily trip
    Very good 8.0
    Good stay for a family of 3
    We stayed at Hotel Berny for a weeek this March. The hotel was in good condition, the rooms were clean and we did not encounter any problems. We arrived after an early morning flight with our four year old dead asleep and they were able to get us in our room a little early - that was very appreciated! The location is pretty good. It is not right on the beach, but it is only a short walk and there are multiple decent restaurants within a block or two. The rooms have balconies, but they are not great as they are quite narrow and have a high wall that makes it impossible to see out while sitting down. The pool area is nice and we used it almost every day. Overall, we had a great stay and would reccomend the hotel, especially given the reasonable rate.
    usFamily trip
    Exceptional 10.0
    This was a last minute booking and this hotel was excellent!!! Wasn't sure what to expect, but it certainly exceeded my expectations.
    Suzanne, caTrip with friends
    Very good 8.0
    Just what we needed
    The hotel room wasn't quite ready when we arrived at 5:00 in the evening, but the staff made a good effort to bring things up to snuff. The location was great - close to all the action and the beautiful North Beach. Breakfast was amazing! The pool is a nice retreat in the early evening. I'd definitively stay again.
    Robert, us2 night romance trip

    Hoteles Berny

    Is the description of this property not correct? Tell us