Desk clerk young lady when we checked in was nice, but that was the end of good service that day. The room was satisfactory, but just satisfactory. Not overly clean, linens looked pretty beat. Entrance way to hotel (lobby would be an inappropriate descriptor of this narrow, crowded, dank space) looked tired, haggard, with & stacked with boxes (not to mention the flooded floors from a leaking tube running 70 meters from the bay, across the quai into the hotel entrance into a lobster tank for the hotel’s restaurant). Was nice there was a clean and roomy lift.
When we departed the hotel to walk about 1/2 hour after checking in, a different middle-aged woman was on the desk. We waited 3 or 4 minutes for her to complete a phone conversation, and at no time while we stood at the desk did she look at us or say she would be with us soon. Totally unacceptable and just plain rude. I think she was a manager, & if I’m correct, that’s really too bad as there is no hope for this place at all.
We think Expedia should re-evaluate this hotel’s 3-star rating. We have stayed in at least 300 hotel rooms, mostly 3-stars, & this hotel is not at all comparable to other French 3-star hotels (such the one we stayed in the previous 4 nights & the 2 we stayed in on each of the following 2 days nights. It’s not a dump, but less than expected in every way (except the availability of a lift).