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Pullman Cape Town City Centre

4.5 star property
Luxury hotel with 4 restaurants, near Bree Street

Choose dates to view prices

Pullman Cape Town City Centre offers a vibrant retreat in the heart of the city. Enjoy international cuisine at one of 4 on-site restaurants, relax by the outdoor pool with free cabanas and sun loungers, or explore local art at the gallery. With helpful staff and high-speed WiFi, this hotel is perfect for families.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free shopping centre shuttle
  • Free bus station shuttle
  • 24-hour fitness centre
  • Pool bar
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$249
includes taxes & fees
5 Jun - 6 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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  • Pool
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9.6 out of 10, Exceptional, 1,004 reviews
The price is NZ$374
includes taxes & fees
5 Jun - 6 Jun
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About the area

Map
22 Riebeek Street, Cape Town, Western Cape, 8001

What's nearby

  • Long Street - 1 min walk - 0.1 km
  • Bree Street - 2 min walk - 0.2 km
  • Greenmarket Square - 3 min walk - 0.3 km
  • Africa Centre - 3 min walk - 0.3 km
  • Cape Town International Convention Centre - 6 min walk - 0.6 km

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 19 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Bellville Station - 31 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Free shopping centre shuttle
  • Free bus station shuttle

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Villa 47 - ‬3 min walk
  • ‪The Ghibli Bar - ‬1 min walk
  • ‪The General Store - ‬2 min walk
  • ‪The Village Idiot - ‬2 min walk

About this property

Pullman Cape Town City Centre

Placing you only steps from Bree Street, Pullman Cape Town City Centre features a rooftop terrace and a free children's club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Stratus Restaurant, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 214 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Children aged 11 and younger eat free breakfast
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets stay for free (1 total)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Free bus station shuttle
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games

What to do

  • Winery release events
  • Bike tour information
  • Bike rentals nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (1152 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Bike parking
  • Wine-tasting room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 500
  • Lift
  • Lift door width (centimetres): 2000
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Fixed shower seat
  • Grab bar in shower
  • Shower grab bar height (centimetres): 500
  • Roll-in shower
  • Roll-in shower width (centimetres): 1000
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Stratus Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Piano Lounge/ Bar – This tapas bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Konnichiwa Shushi Bar – This sushi bar specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
In room Dinning 24/7 – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
The Ghibli Rooftop Bar – This gastropub serves lunch, dinner and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle service is offered for an extra charge of ZAR 895 per vehicle (one-way. Maximum occupancy 2)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Outdoor pool

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:30 AM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

State tax ID – 4640276079

Frequently asked questions

Does Pullman Cape Town City Centre offer free cancellation for a full refund?

Yes, Pullman Cape Town City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Cape Town City Centre?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 8:30 AM.

Are pets allowed at Pullman Cape Town City Centre?

Yes, pets stay for free, with a limit of 1 total. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Pullman Cape Town City Centre?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Pullman Cape Town City Centre?

Yes, an airport shuttle is available. The charge is ZAR 895 per vehicle one-way.

What are the check-in and check-out times at Pullman Cape Town City Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Pullman Cape Town City Centre?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (13-min drive) is nearby.

What is there to do at Pullman Cape Town City Centre and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness centre.

Are there restaurants at or near Pullman Cape Town City Centre?

Yes, there are 4 on-site restaurants, featuring al fresco dining and international cuisine.

What's the area around Pullman Cape Town City Centre like?

Pullman Cape Town City Centre is in Cape Town City Centre, a short 7-minute walk from Cape Town Station and 7 minutes' walk from Cape Town International Convention Centre.

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Reviews

Pullman Cape Town City Centre Reviews

8.4

Very good

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, fresh, and with several options to choose from. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Waterfront
Lobby
View
Restaurant
Gyms (public)
Bed

Reviews

Verified

10/10 Exceptional

Great overall. Nice location in Cape Town CBD, nice rooms, friendly staff.
Mikael, 1-night trip
Verified

10/10 Exceptional

EXCELLENT 11 NIGHT STAY!  GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS.  HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!
JOHN JOSEPH, 11-night trip
Verified

10/10 Exceptional

The staff was great.
Steven, 4-night trip
Verified

10/10 Exceptional

Good hotel centrally located
Giuseppe, 3-night trip
Verified

8/10 Very good

I travelled solo and this place just felt like home .This was the best place and best choice I ever made . Accessibility to every tourist attraction Centre. If you’re traveling solo, book this hotel
Blessed Edet, 6-night trip
Verified

10/10 Exceptional

The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Hamilton, 4-night trip
Verified

10/10 Exceptional

Fantastic courteous staff. Clean rooms.
Amelia, 7-night trip
Verified

10/10 Exceptional

Pullman Cape Town was well located and comfortable.
Stephen, 5-night trip
Verified

6/10 Good

Breakfast was nice. Healthy corner. Room clean. Staff nice. Bar ok. Reception checked us in and gave us a wrong room, until for us to inform them, then only we made the move after one day, if we had not asked to be moved to our originally booked room we would have not got it. We asked for tea bags one morning and never got them. Poor service. Pasteries is not there strength, very poor cakes. Bar drinks Ok but can be improved. Room is not complete black out as curtains needs to be setup again to ensure complete black out, they always leave small corners open.
Omduth, 9-night trip
Verified

6/10 Good

Room conditions and location of the hitel is excellent. Parking requires a lot of work. The hotel is not for someone driving all. I got parked in and had trouble getting out of the parking
Mufaro, 2-night trip
Verified

8/10 Very good

Nice hotel with very helpful staff
waldemar, 8-night trip
Verified

10/10 Exceptional

Kind, pleasant and helpful staff!
James, 5-night trip
Verified

8/10 Very good

GREAT LOCATION IN CAPE TOWN

I really enjoyed my stay at the PULLMAN CITY in Cape Town. The pool is a bit on the small side but the poolbar and surrounding area is very nice. Rooms are good also.
ENDA, 6-night trip
Verified

8/10 Very good

Room was large and bed reasonably comfortable. In a corner room and block out curtains hard to pull closed. Always a small gap which shone light into the room either from buildings close by or sunrise.
Joan, 2-night trip
Verified

8/10 Very good

Amenities were great. There was a strong smell of propane on the floor we stayed. I advised the staff who seemed to try and find the issue but didn’t. The drink at the rooftop bar took forever to receive and were not very good.
daniel, 1-night trip
Verified

10/10 Exceptional

Staff are so friendly and helpful. Rooms comfortable
jacqui, 1-night trip
Verified

10/10 Exceptional

Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Kevin, 1-night trip
Verified

10/10 Exceptional

Pullman Capetown City Centre is in a fantastic location. A short stroll to Capetown Station, Shopping Centres, bars & restaurants. Courtesy shuttle bus is a bonus to VA Waterfront. Big clean room with a cosy bed. The staff are incredibly friendly, always looking out for you & so accommodating. I would highly recommend this property!
Natasha, 1-night trip
Verified

10/10 Exceptional

Great stay

We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Jake, 4-night trip
Verified

10/10 Exceptional

Mostly a pleasent place to rest.

We enjoyed our stay because of the staff, the location and ammenities. There were alot of renovations which we noisy and the little frige didnt work so my medication spoiled.
Patrick, 5-night trip
Verified

8/10 Very good

Room was clean and modern but not enough plugs and NO place to plg in a hair dryer where you can see a mirror. One plug in the far corner of the room and one by the bed. The only one in the bathroom could not be used for a hair dryer. it's a small thing but very inconvenient.
Ellen, 4-night trip
Verified

10/10 Exceptional

Spacious truly 5 star

Seen so many negative reviews of the hotel BUT we can't compliment them enough. Since our arrival till we left we had such pleasant experience with the staff, the hotel all over as well as our room were clean. The room was spacious and we loved the shower. Dinner was fantastic as well as Breakfast. Our compliments to the manager as well as each and every staff member. Beautifull artwork on display to buy.
Wilhelmina C, 1-night trip
Verified

8/10 Very good

Just okay

This hotel is in a good location. Staff is friendly, but service is poor. Nobody answers the phone at housekeeping or room service.
Joan, 1-night trip
Verified

8/10 Very good

The hotel was in a good location. Handy for the city centre and you could walk to the V&A area. Plenty of shops and restaurants around the area. Our room was a little unkept and we were moved to a better room. Thank you for that. TV had nothing on in English worth watching no movies and could not stream. The Executive Lounge was a bit hit and miss. Sometimes plently of food on in the morning sometimes not. Same in the evening between 5pm and 7pm. Could do with more information about what is included and when food will be available.
Gaynor, 5-night trip
Verified

10/10 Exceptional

We had a wonderful time! However; there are a few issues that prevents me from giving 5 stars. The AC wasn’t working properly therefore our room was hot. The parking situation to get to and from the rooftop was quite a task, the parking elevator was not working; there was black stuff between the tiles in the shower- a little bleach would take care of that and finally the food on the 2nd floor was somewhat subpar. Nonetheless; the was wonderful and professional at all times. Special shoutout to the group at the pool bar. The location of the hotel is great and we really appreciate the recommendations that were given to us- we visited almost all of them. We had a wonderful time; if it weren’t for those minor issues ; I wouldn’t hesitate to give 5 stars.
DeMarcus, 9-night trip