Guests
All properties in Kirkwall, Scotland, United Kingdom

West End Hotel

City-center hotel in Kirkwall

  • Free full breakfast, free WiFi, and free parking

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West End Hotel. Image 1 of 24.
1 / 24West End Hotel
14 Main Street, Kirkwall, KW15 1BU, Scotland, United Kingdom
8.6.Fabulous.
  • Great location, comfortable stay. Very good breakfast. Angela was very friendly, give us…

    Aug 25, 2021

  • We had a great stay here. Located in a historic building and a stones throw from the…

    Aug 23, 2021

See all 50 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Shopping
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 10 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Garden
  • Meeting room
  • Picnic area

For families

  • Television
  • Garden
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker
  • Digital TV service

What’s around

  • Heart of Kirkwall
  • Mainland - 1 min walk
  • Bishop's Palace - 4 min walk
  • Earl's Palace - 5 min walk
  • Orkney Museum - 5 min walk
  • St. Magnus Cathedral - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Single Room, 1 Twin Bed (Number 1)
  • Classic Single Room, 1 Twin Bed (Number 6)
  • Classic Double or Twin Room, 1 King Bed (Number 2)
  • Classic Double Room, 1 Double Bed (Number 4)
  • Classic Single Room, 1 Double Bed
  • Classic Double Room, 1 Double Bed (Number 9)
  • Classic Double or Twin Room (Number 3)
  • Classic Double Room, 1 Double Bed (Number 10)
  • Classic Single Room, 1 Twin Bed (Number 8)
  • Classic Double or Twin Room, 1 King Bed (Number 7)

What’s around

Landmarks

  • Heart of Kirkwall
  • Mainland - 1 min walk
  • Bishop's Palace - 4 min walk
  • Earl's Palace - 5 min walk
  • Orkney Museum - 5 min walk
  • St. Magnus Cathedral - 6 min walk
  • Orkney Wireless Museum - 10 min walk
  • Scapa Beach - 27 min walk
  • Scapa Distillery - 30 min walk
  • Balfour Castle - 5.3 mi / 8.5 km
  • Mine Howe - 5.7 mi / 9.1 km

Getting around

  • Kirkwall (KOI) - 6 min drive
map
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14 Main Street, Kirkwall, KW15 1BU, Scotland, United Kingdom

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily

Working away

  • Number of meeting rooms - 1

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • 30-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

  • West End Hotel Kirkwall
  • West End Kirkwall
  • West End Hotel Hotel
  • West End Hotel Kirkwall
  • West End Hotel Hotel Kirkwall

*See fees & policies for additional details or extra charges

FAQs

  • Yes, West End Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Lucano (3-min walk), Empire (4-min walk), and Judith Glue (4-min walk).
  • West End Hotel has a picnic area and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Warm and friendly hotel

    Lovely little hotel on a quiet street; reception was really friendly and helpful. Useful having plates and cutlery, etc. in the room for takeaways as everywhere was booked up to eat out!

    1 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel decor dated, room on ground floor was damp and next to kitchen so woken each morning by sound of kitchen staff

    3 night family trip, Aug 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Enjoyed our stay. Unfortunate that restaurant closed due to Covid staffing shortage but close to local amenities.

    3 night romance trip, Aug 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Professional, friendly service

    Really good communication throughout booking and organising our check-in from the late ferry. Looked after our bags for us the day we checked out. Really Covid-safe way of running things too. Thank you.

    Ailsa, 1 night trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice quirky hotel

    Great location for where we needed to be. Pleasant stay. Rooms comfortable. Cooked breakfast lovely. Would stay again.

    Amanda, 2 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bit tired and dated

    Very tired shower room, the sink was actually located in the bedroom. The actual shower was very good just very cramped. We never found sign saying there was reduced services due to staff shortages but the staff were more than happy to provide us with clean towels. All other items you could pick up from reception. Breakfast was really good and served by the only member of staff I saw, a very friendly, bubbly and efficient waitress. An asset to any business.

    Marie, 3 night family trip, Jul 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Orkney stay

    Staff very good,Waitress in breakfast room was very attentive, The hotel is certainly needing a make over,could not get window open for fresh air. Was central for us to explore Orkney. Enjoyed seeing the island.

    Alexandria, 4 night trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We were greeted by Angela, who was an excellent hostess. She provided us with all the necessary and helpful information about our stay in the Orkneys. Excellent service! The hotel is well situated and the car park was very convenient. The room was a bit dated, but very clean and a great value. The breakfast was outstanding and we would highly recommend this hotel to anybody staying in Kirkwall. Looking forward to go back!

    3 night romance trip, Jun 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    amendments not possible

    only nuisance was inability to reduce length of stay by 1 night due change in flight times

    ian, 5 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are very friendly and helpful. We struggled to find the parking (which was around the back of the hotel) but they came out on the street to guide us in. Check in was straight forward and we had good instructions (Covid) on what is required to keep safe. The rooms were clean and spacious. Once an old polio hospital, the hallways were twisty had lots of turns and added character to the property. The breakfast room was modern and spacious and the food was excellent and catered for a vegertarian very well. Again the staff were friendly and chatty and made you feel welcome. Would stay again, lovely people, lovely place, highly recommend.

    Stuart, 1 night trip with friends, Sep 24, 2020

    Verified Expedia guest review

See all 50 reviews