The Coal Exchange Hotel

3.5 star property
3.5-star hotel with restaurant, near Cardiff Bay

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The Coal Exchange Hotel

Photo gallery for The Coal Exchange Hotel

Family Room
Check-in/check-out kiosk
Triple Room, Accessible | Bathroom

Overview of The Coal Exchange Hotel

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Free WiFi
  • Restaurant
  • Gym
  • Bar
  • 24/7 front desk
  • Non-smoking
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
Feel at home
  • Television
  • Coffee/tea maker
  • Lift
  • Free toiletries
  • Hairdryer

Room options

Family Room

  • 60 sq m
  • Sleeps 6
  • 3 King Beds

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Triple Room, Accessible

  • 39 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Standard King Room with Shower

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 75 sq m
  • Sleeps 2
  • 2 King Beds

King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Butetown
  • Cardiff Bay - 14 min walk
  • Principality Stadium - 27 min walk
  • Cardiff International Arena - 3 min drive
  • Cardiff Castle - 5 min drive
  • Cardiff University - 11 min drive
  • Barry Island Beach - 29 min drive

Getting around

  • Cardiff International Airport (CWL) - 31 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk


  • The Club House - 5 min walk
  • Dock - 5 min walk
  • Bill's - 5 min walk
  • Cote Brasserie - 5 min walk
  • The Eli Jenkins - 4 min walk

About this property

The Coal Exchange Hotel

The Coal Exchange Hotel puts you 0.7 mi (1.2 km) from Cardiff Bay and 1.4 mi (2.2 km) from Principality Stadium. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers love the overall property condition.


English, French, Polish, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms


  • Check-in time from 3 PM until 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

What to do

  • Free use of nearby fitness centre


  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Romance packages


  • Safe-deposit box at front desk


  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi


  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.95 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.


This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Coal Exchange Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no on-site parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM.
Is there an on-site casino at The Coal Exchange Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an on-site restaurant.
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 6 minutes' walk from Wales Millennium Centre.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Reshma, 1-night trip
Verified guest review

10/10 Exceptional

Gregory, 2-night trip
Verified guest review

10/10 Exceptional

Daryl, 4-night trip
Verified guest review

4/10 Fair

Christine, 1-night trip
Verified guest review

10/10 Exceptional

Pete, 1-night trip
Verified guest review

10/10 Exceptional

Podge, 1-night trip
Verified guest review

10/10 Exceptional

Deanne, 1-night trip
Verified guest review

10/10 Exceptional

Lee, 1-night trip
Verified guest review

8/10 Very good

Great hotel.
Stayed at the hotel as we were attending a concert down the bay, amazing place, great staff and overall a lovely hotel.
Jonathan, 1-night trip
Verified guest review

10/10 Exceptional

Nancy, 1-night trip
Verified guest review