Guests
All properties in Kelowna, British Columbia, Canada

Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Hotel with indoor pool, near Orchard Park Mall

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$178

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 34.
1 / 34Pool
1620 Powick Road, Kelowna, V1X7G5, BC, Canada
9.4.Exceptional.
  • Always enjoy staying here ! Friendly staff and dining area

    Jan 11, 2022

  • Stayed many times, always find excellent services and friendly staff!

    Dec 5, 2021

See all 626 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Quiet

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 120 smoke-free guestrooms
    • Daily housekeeping
    • Indoor pool
    • Free airport shuttle
    • 24-hour fitness center
    • Business center

    For families

    • Free cribs/infant beds
    • Microwave
    • Refrigerator
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Dilworth Mountain Estates
    • Orchard Park Mall - 22 min walk
    • Columbia Mountains - 1 min walk
    • Mission Creek Regional Park - 22 min walk
    • Mission Creek Golf Club - 2.9 mi / 4.6 km
    • Capri Mall - 2.9 mi / 4.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Standard Room, 1 King Bed (Leisure)
    • Standard Room, 1 King Bed with Sofa bed
    • Standard Room, 1 King Bed, Accessible (Roll-In Shower)
    • Standard Room, 1 King Bed, Accessible (Hearing)
    • Standard Room, 1 King Bed, Accessible (Mobility)
    • Standard Room, 2 Queen Beds
    • Standard Room, 2 Queen Beds, Accessible (Hearing)

    What’s around

    Landmarks

    • In Dilworth Mountain Estates
    • Orchard Park Mall - 22 min walk
    • Columbia Mountains - 1 min walk
    • Mission Creek Regional Park - 22 min walk
    • Mission Creek Golf Club - 2.9 mi / 4.6 km
    • Capri Mall - 2.9 mi / 4.7 km
    • Geert Maas Sculpture Gardens and Gallery - 3 mi / 4.8 km
    • Kelowna General Hospital - 3.9 mi / 6.2 km
    • Okanagan College - 4.1 mi / 6.5 km
    • UBC-Okanagan - 4.9 mi / 7.9 km
    • Okanagan Lake - 5.9 mi / 9.5 km

    Getting around

    • Kelowna Intl. Airport (YLW) - 10 min drive
    • Penticton, BC (YYF-Penticton Regional) - 67 min drive
    • Free airport shuttle
    map
    See on map
    1620 Powick Road, Kelowna, V1X7G5, BC, Canada

    At a glance

    Hotel size

    • This hotel has 120 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 4:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Specific rooms only*
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Free airport shuttle from 4 AM to 10:30 PM*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Number of indoor pools - 1
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • Business center
    • Number of meeting rooms - 1

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • ATM/banking

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 50-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of CAD 25.00 per accommodation, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8 AM to 10 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Holiday Inn Express Kelowna East Hotel
    • Holiday Inn Express & Suites Kelowna - East, an IHG Hotel Hotel
    • Holiday Inn Express Kelowna East
    • Holiday Inn Express & Suites Kelowna - East Okanagan Valley
    • Inn Express Kelowna East
    • Holiday Inn Express Suites Kelowna East

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express & Suites Kelowna - East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
    • Yes, pets are welcome. There's a charge of CAD 25.00 per accommodation, per night. Service animals are exempt from fees.
    • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include hoang gai (3-min walk), Cactus Club Cafe (6-min walk), and Montana's (6-min walk).
    • Yes, a free airport shuttle is available from 4 AM to 10:30 PM on request.
    • No, this hotel doesn't have a casino, but Lake City Casino (7-min drive) is nearby.
    • Holiday Inn Express & Suites Kelowna - East, an IHG Hotel has an indoor pool and a 24-hour fitness center.
    9.4.Exceptional.
    • 10.0.Exceptional

      Fabulous staff

      This is our go-to hotel when we visit Kelowna, and it never disappoints! Nothing better than starting off your day with a friendly greeting from Mickey in the Breakfast room. His friendly and welcoming manner is so delightful. Rooms are always clean, comfortable. We had a sneaky bathroom door, but front desk made note for maintainence department. There are several dining options just across the parking lot- a very convenient location indeed.

      Crystal, 2 night family trip, Nov 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      All-Around Fantastic Experience....Every Time

      It was really great. We always choose to stay there. The pool is wonderful, we love the bathroom mirrors, and of course, Micky who works there is so great. The kids love him and wont stay anywhere else when we go to Kelowna! All of the staff is friendly and helpful.

      Lindsay, 1 night family trip, Nov 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great value

      It was a delight experience. The room was beautiful and very clean. The check in was fast and efficient. The complimentary breakfast was delicious and the server was very friendly and helpful. I will definitely recommend this hotel.

      Gwen, 1 night family trip, Oct 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Dog friendly but does require a location for dogs to do their business

      Robert, 1 night romance trip, Oct 21, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The hotel in centrally located. The front desk staff was great, Tonja was very helpful and accommodating. The room was really clean and the cleaning staff were also friendly. The continental breakfast was really good. A good way to start the day There’s a good selection of food to choose from. I would recommend.

      Twila, 2 night trip with friends, Oct 14, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Location to airport and family.

      Karen, 1 night romance trip, Oct 12, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Getaway

      Great place to stay. Clean and friendly. Covid aware. Only issue was to many people in the self serve breakfast area. Unable to maintain safe distance.

      Thirza, 2 night trip, Oct 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice hotel, but a few issues

      The hotel is nicely situated in the north part of Kelowna, close to shopping and restaurants. The hotel is in very nice shape with all amenities in good order. It is when you get into the room, and you are met with a dusty smell, mixed with body odor. The carpets are in need of cleaning (dusty smell) and the pillows and bed spreads need cleaning or replacing (body odor). In addition, don't get a room facing the highway. Sounds of street racing until early morning hours.

      John, 1 night trip, Oct 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A great experience

      I enjoyed the stay there.. the staff were very friendly and helpful.. greeted me each time I came in and out.. the room and hotel in general were very clean and nicely done.. the free breakfast was very good.. a good mix of choices.. I made use of the gym.. which was well equipped.. the pool.. and the hot tub.. all were clean.. well maintained.. check in and the check out was quick and friendly.. I would highly recommend this hotel to anyone staying in Kelowna

      Louis, 4 night trip, Oct 7, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Noise between floors is a real problem. You could hear a duck waddle around above us it was so paperthin. The 6th floor on top is the only choice or you may not get any sleep. We had a zombie pacing above us solid from 11pm to 3am. On tbe other hand, the staff was the best we had ever experienced. The breakfast staff were especially kind and accomodating.

      Denis, 5 night family trip, Oct 5, 2021

      Verified Expedia guest review

    See all 626 reviews