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All properties in Shibata, Niigata, Japan

Shiratama no yu KAHOU

4-star ryokan with indoor pool, near Tsukioka Karion Park

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Standard Japanese Style Room (12.5 tatami mats) - Mountain View
  • Standard Japanese Style Room (12.5 tatami mats) - Mountain View
  • Indoor Pool
  • Deluxe Japanese Style Room with Jacuzzi (16 tatami mats) - Garden View
  • Standard Japanese Style Room (12.5 tatami mats) - Mountain View
Standard Japanese Style Room (12.5 tatami mats) - Mountain View. Image 1 of 43.
1 / 43Standard Japanese Style Room (12.5 tatami mats) - Mountain View
134 Tsukioka Onsen, Shibata, 959-2395, Niigata, Japan
9.6.Exceptional.
See all 9 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 109 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Hot springs
  • Sauna

What’s around

  • Tsukioka Karion Park - 11 min walk
  • Tsukioka Waku Waku Farm - 15 min walk
  • Shibata Castle - 6.8 mi / 11 km
  • Hyoko Hakucho Kaikan - 7.3 mi / 11.8 km
  • Niigtata Rice Cracker Museum - 10.1 mi / 16.2 km
  • Suntopia World - 10.3 mi / 16.5 km

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Enter dates for 2 guests

Guests
  • Standard Japanese Style Room (12.5 tatami mats)
  • Deluxe Japanese Style Room (16 tatami mats)
  • Deluxe Japanese Western Style Room (16 tatami mats)
  • Deluxe Japanese Style Room with Jacuzzi (16 tatami mats)

What’s around

Landmarks

  • Tsukioka Karion Park - 11 min walk
  • Tsukioka Waku Waku Farm - 15 min walk
  • Shibata Castle - 6.8 mi / 11 km
  • Hyoko Hakucho Kaikan - 7.3 mi / 11.8 km
  • Niigtata Rice Cracker Museum - 10.1 mi / 16.2 km
  • Suntopia World - 10.3 mi / 16.5 km
  • Niigata Racecourse - 11.8 mi / 19 km
  • Northern Culture Museum - 13.4 mi / 21.6 km
  • Niigata Furusato Village - 23 mi / 37 km
  • Marinepia Nihonkai - 23.5 mi / 37.8 km

Getting around

  • Niigata Airport (KIJ) - 39 min drive
  • Toyosaka Station - 20 min drive
  • Niigata Station - 28 min drive
map
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134 Tsukioka Onsen, Shibata, 959-2395, Niigata, Japan

At a glance

Size

  • 109 rooms

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Spa tub
  • Sauna

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Designated smoking areas (fines apply)
  • Garden

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages Spoken

  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Tablet computer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 4:00 AM to 1:00 AM.

Small print

Also known as

  • Shiratama no yu KAHOU Inn Shibata
  • Shiratama no yu KAHOU Inn
  • Shiratama no yu KAHOU Shibata
  • Shiratama no yu KAHOU Ryokan
  • Shiratama no yu KAHOU Shibata
  • Shiratama no yu KAHOU Ryokan Shibata

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Pool access available from 8:00 AM to 6:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shiratama no yu KAHOU does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 6 PM. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include 割烹 一汁 (5.7 mi), 食堂 あい松 (5.7 mi), and きんつばや (5.8 mi).
  • Onsite recreation at Shiratama no yu KAHOU includes hot springs. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Shiratama no yu KAHOU also has a sauna and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    온천도....방에서의 야경도 너무 좋았어요...

    1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    本当によかったです

    和室にベッドが設置されているお部屋を利用しました。 着替え用のスペースがあったり、全体的にかなりゆったりした作りで好印象でした。 追加料金で蟹づくしコースに変更して頂きましたが予想してた程の量ではなかったのが少しだけマイナスポイントですかね。 ただ、総じて素晴らしいのは間違いないです。 首都圏から4~5時間かけてでも宿泊する価値はあると思います。

    Okoshi, 1 night trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    ゆったりのんびり過ごせました。 お庭を散歩したり、街歩きも楽しめました。 温泉もエメラルドグリーンのめずらしいお湯で、 美肌の湯です。 満室でもあまり混雑している実感はありません。 朝食会場も広く、待つこともなく快適でした。

    1 night trip, Nov 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    施設・お風呂・サービス全て満足しています。特に女将の対応が素晴らしかった。

    1 night trip with friends, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    スタッフと女将さんのおもてなしが素晴らしい!

    温泉の湯質がとてもよかったです。退職祝いの旅行でしたが、女将さんがわざわざ夕食の席に記念品を持ってきていただき感激しました。お部屋も角部屋で一面に穀倉地帯の水田と山並みが広がり素敵でした。何よりスタッフの対応がどなたも行き届いていて感じが良かったです。

    Ritsuko, 1 night trip with friends, Aug 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    최고의 시설, 최고의 분위기, 최고의 서비스였습니다.

    2 night romance trip, Oct 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Kin Keung, 2 night trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    SHOHEI, 1 night family trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night trip, Feb 1, 2019

    Verified Expedia guest review

See all 9 reviews