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Hanoi Old Town Palace Guest House

Hotel with restaurant, near Hoan Kiem Lake

  • Free WiFi
From
NZ$17

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Deluxe Twin Room - Bathroom
  • Deluxe Twin Room - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 35.
1 / 35Lobby Sitting Area
7.8.Good.
  • I had to pull frigerator out and plug it in and the tv. She said that was my job. When i…

    Feb 16, 2020

  • Lucy at the front desk was very helpful and spoke English quite well. The room was clean…

    Apr 1, 2019

See all 16 reviews
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 15 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Single Room
  • Deluxe Twin Room
  • Deluxe Triple Room
  • Superior Double Room
  • Superior Twin Room
  • Deluxe Family Room
  • Deluxe Double Room

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 9 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 22 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Hoa Lo Prison Museum - 10 min walk
  • Ngoc Son Temple - 11 min walk
  • Dong Xuan Market - 12 min walk
  • Imperial Citadel of Thang Long - 16 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Television in common areas

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This diner specializes in local and international cuisine and serves breakfast only.

Small print

Also known as

  • Hanoi Old Town Palace Guest House Hotel
  • Old Town Palace Guest House Hotel
  • Old Town Palace Guest House
  • Hanoi Old Town Hanoi
  • Hanoi Old Town Palace Guest House Hotel
  • Hanoi Old Town Palace Guest House Hanoi
  • Hanoi Old Town Palace Guest House Hotel Hanoi

Optional extras

Airport shuttle service is offered for an extra charge

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hanoi Old Town Palace Guest House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at Hanoi Old Town Palace Guest House.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Madame Hien (3-min walk), Jalus Vegan Kitchen (3-min walk), and Noodle & Roll (3-min walk).
  • Yes, an airport shuttle is available.
7.8.Good.
  • 8.0.Very good

    Nice stay, off the beaten path

    Had a great experience here the last few days. Staff was very accommodating and rooms and bathroom were clean. Lucy was very helpful withhelping to organize trips for us and arranging transportation. We would definitely stay here again. Down an alley so don’t be confused but nice that it takes you away from the street traffic.

    Christopher M, 2 night romance trip, Mar 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    comfortable stay

    friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities

    Khoo, 1 night trip, Oct 18, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    comfortable stay

    friendly staff (special thanks to Leo for all the arrangement), clean bathroom & comfortable bed with necessary facilities

    Khoo, 2 night trip, Oct 13, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Not bad at all for the price

    Good one night stay! What can you expect paying £12 for two. We were on the 5th floor (at the top), so that was a workout to go up and down everytime. Room was small and with our room (502), you actually enter the bathroom first. Bathroom had no amenities, so bring your own soap and shampoo. The room only has a kettle, mini fridge and TV (and of course a bed with sheets). Breakfast was basic, but good it's included. What was great was the location, so close to the lake. The staff were very friendly and helped to arrange bus tickets for our onward journeys!

    Samuel, 1 night romance trip, Oct 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Greta afforable choice!

    It was a small, but very clean and efficiently set-up room. Very good AC and wifi, and overall, great for the price! They gave us a room on the fifth floor, with lots of light. Our hosts were very friendly and accommodating. And the neighborhood is cute--hidden off a back alley, you walk past local fresh fruit & meat & fish vendors that you don't see on the main streets of the old quarter. A great, affordable choice!

    Rachel, 1 night romance trip, Sep 12, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Old guest Hotel

    Udmærket Hotel. Lobbyen var en smule beskidt, men værelset var fint og rent. Vi oplevede dog strømafbrydelser et par gange, og wifi-forbindelsen var ikke specielt god. Et fint sted til en enkelt eller to overnatninger.

    Martin, 3 night trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Ligger på en lugn liten gata mitt i gamla stan. Enkel god frukost och rent på rummet uppskattade vi.

    Kerstin, 1 night romance trip, Feb 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    très bien situé et confortable

    hôtel calme avec des lits très confortables et en plein coeur du vieux quartier.

    Mélissa, 1 night family trip, Dec 19, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Greit hotell i hjertet av gamlebyen

    Greit hotell for prisen i hjertet av gamlebyen. Vi sov her to netter og var rimelig fornøyde med beliggenheten og personalet på hotellet. De hjalp oss med aøt fra cruise i Ha Long Bay til togbilletter til Sapa. Ulempen var alt bråket utenfor vinduet vårt da noen startet å borre hver natt kl 02. I tillegg var veggene utrolig tynne på vårt rom, så vi hørte alt naboene våre gjorde.

    Markus, 2 night romance trip, Dec 16, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Det var ett prisvärt boende mycket central. Bra internet. Nackdelen att det inte fanns någon hiss, men vänlig personal

    Erik, 4 night romance trip, Nov 6, 2018

    Verified Hotels.com guest review

See all 16 reviews