Hotel Dogana

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Overview of Hotel Dogana

Hotel Dogana

3.0 star property
3-star hotel in Serravalle with restaurant and bar/lounge

7.8/10 Good

73 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is NZ$81
Price available on 09/10/2022
Map
65 Via Tre Settembre, Serravalle, 47891
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Rimini Fiera Expo Center - 26 min drive
  • Italy in Miniature - 27 min drive
  • Misano World Circuit Marco Simoncelli - 38 min drive

Getting around

  • Federico Fellini Intl. Airport (RMI) - 27 min drive
  • Rimini-Viserba Station - 20 min drive
  • Savignano Sul Rubicone Station - 23 min drive
  • Cattolica Station - 25 min drive

About this property

Hotel Dogana

3-star hotel
Consider a stay at Hotel Dogana and take advantage of a terrace, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and an elevator
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All guestrooms at Hotel Dogana have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Cribs/infant beds, heating, and daily housekeeping

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (1 per room, up to 33 lbs)
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Elevator

Languages

  • English
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 5.00 per person (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Dogana Sirmione
Hotel Dogana Serravalle
Hotel Hotel Dogana Serravalle
Serravalle Hotel Dogana Hotel
Dogana Serravalle
Hotel Hotel Dogana
Dogana
Hotel Dogana Hotel
Hotel Dogana Serravalle
Hotel Dogana Hotel Serravalle

Frequently asked questions

Does Hotel Dogana offer free cancellation for a full refund?
Yes, Hotel Dogana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Dogana?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Hotel Dogana on 9 October 2022 start from NZ$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Dogana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Dogana?
Yes, pets stay free, with a limit of 1 per room and maximum weight of 33 lbs per pet.
Is parking offered on site at Hotel Dogana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Dogana?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Dogana?
Yes, there's an onsite restaurant. Nearby restaurants include Vanilla Cafe (10-min walk), Il Matterello (10-min walk), and Plaza Cafè (2.5 mi).
What's the area around Hotel Dogana like?
Hotel Dogana is located a short 16-minute walk from Stadio Olimpico. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Good

Needs renovation desperately
This is a no frills hotel that just about works. Everything is old. The air con did not work. The fridges in the room were poor. The aircon unit iflooded in our room and a roof tile fell whilst we were asleep. Whilst the staff were apologetic, it had obviously happened before. Samuel was very helpful.
Claudio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for San Marino stadium
Darren, 1-night family trip
Verified Expedia guest review

8/10 Very good

Easy to find, decent facilities, very good service at reception. Basic but fine if you just need somewhere to stay for a night.
Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A good option, but could be better
The location is good, close to the bus stop on the Rimini - San Marino route, and only a short walk to the border. Supermarket nearby is good, and there are restaurants and a shopping center nearby. The national football stadium is also within walking distance. The room was a bit dated and could benefit from some renovation. The mattress was not very comfortable. The shower in my room was in particularly bad condition. There is no cubicle, but foldaway doors, which were installed incorrectly, meaning they don't lock together and move about while you shower, and were also cracked, meaning the toilet and whole floor gets wet when you shower. On the bright side, the staff were very nice and keen to help. For a short trip, you have a reasonable option, but it would not be comfortable for a longer stay.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Noisy in the middle of the night, 1-2 AM, from other guests. Hair dryer and AC not great. Very slow elevator. Everything clean though, no complaints, and friendly staff.
1-night family trip
Verified Orbitz guest review

8/10 Very good

Would stay here again
Booked a family room. Was clean and spacious, everything we needed. The staff were really helpful and friendly. Parking was available on street just outside the hotel. We had a really nice time and would go back again.
Paul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Broken lights broken door tv no remotes. Disgusting
donna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Location of the hotel re transport links and friendly staff
GordonFarmer, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s was beautiful and spacious
luciano, 2-night family trip
Verified Hotels.com guest review