Grand Memories Santa Maria - All Inclusive

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Beach
Beach
Beach
Outdoor pool

Overview of Grand Memories Santa Maria - All Inclusive

Grand Memories Santa Maria - All Inclusive

3.5-star property
Cayo Santa Maria beachfront property with outdoor pool and beach bar

76 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Air conditioning
  • Bathtub
Map
Municipio Caibarien, Cayo Santa Maria, Villa Clara, 52610
Main amenities
  • On the beach
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Outdoor tennis court
  • Beach towels
  • Children's pool
  • Beach bar
  • Pool bar
  • Babysitting
  • Terrace
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach

Restaurants

  • La Goleta - 7 min walk
  • Aurora - 9 min walk
  • Katzura - 10 min walk
  • Ranchon Playa - 18 min walk
  • Lobby Bar - 19 min walk

About this property

Grand Memories Santa Maria - All Inclusive

3.5-star all-inclusive property by the ocean
You can look forward to a free breakfast buffet, a beach bar, and a poolside bar at Grand Memories Santa Maria - All Inclusive. With a white sand beach, beach towels, and kayaking, this property is the perfect place to soak up some sun. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and more. Enjoy onsite activities like snorkeling and beach volleyball. In addition to a terrace and a garden, guests can connect to WiFi in public areas (surcharge).
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, luggage storage, and multilingual staff
  • Tour/ticket assistance, concierge services, and wedding services
Room features
All guestrooms at Grand Memories Santa Maria - All Inclusive offer perks such as air conditioning, in addition to amenities like safes and minibars.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Balconies or patios, coffee/tea makers, and limited housekeeping

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 342 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Beach volleyball
  • Kayaking
  • Snorkeling

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Garden
  • Terrace
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Limited housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Dining

BUFFET RESTAURANT - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
GRAZIE ITALIAN RESTAURANT - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
MEXICANA CANTINA - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
EMPORIUM RESTAURANT - This restaurant specializes in international cuisine and serves dinner only. Open daily.
TESICO - This restaurant specializes in international cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Grand Memories Santa Maria All Inclusive All-inclusive property
Grand Memories Santa Maria All Inclusive Cayo Santa Maria
Grand Memories Santa Maria All Inclusive
Memories ta ia Inclusive
Grand Memories Santa Maria All Inclusive
Grand Memories Santa Maria - All Inclusive Cayo Santa Maria

Frequently asked questions

Does Grand Memories Santa Maria - All Inclusive offer free cancellation for a full refund?
Yes, Grand Memories Santa Maria - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Memories Santa Maria - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Memories Santa Maria - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Memories Santa Maria - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Memories Santa Maria - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Memories Santa Maria - All Inclusive?
You can check in from 4:00 PM - noon. Check-out time is noon.
What is there to do at Grand Memories Santa Maria - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include a garden.
Are there restaurants at or near Grand Memories Santa Maria - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine. Nearby restaurants include La Goleta (7-min walk), Aurora (9-min walk), and Katzura (10-min walk).
Does Grand Memories Santa Maria - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Grand Memories Santa Maria - All Inclusive like?
Grand Memories Santa Maria - All Inclusive is located on the waterfront. Popular attractions include Playa Las Gaviotas, which is 10 minutes away by car.

Overall score and ratings

5.8

5.8/10

Cleanliness

6.3/10

Staff & service

4.7/10

Amenities

5.4/10

Property conditions & facilities

8/10 Very good

beautiful beach and good food at the buffet despite long queues to get it. Room needs to be totally refurbished to be compared to an European 5 stars resort! However, the staying was pleasant!
Sara, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

excellent condition great attention super nice Súper clean the rooms bathroom excellent love the place
Ely, 2-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
My experience is excellent because the hotel have comfortably, the staff is very friendly, the food is too much and more Thank you
Maricela, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The worst experience. I will never go back to this hotel.
Rey, 2-night family trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review

4/10 Fair

Property was not clean.Amenities were not provided. We had to call sevearl times to get the mini bar in the rooms and not all rooms were provided with it.Beach towela were not provided in all rooms. Buffet was crowded and there was not enough food.
3-night family trip
Verified Expedia guest review