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All properties in Düsseldorf, North Rhine-Westphalia, Germany

Mercure Hotel Düsseldorf Süd

4-star hotel in Hassels with restaurant and bar/lounge

  • Free WiFi in lobby
From
NZ$76

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Standard Double Room, 1 Double Bed - Living Area
  • Standard Double Room, 1 Double Bed - Living Area
  • Hotel Bar
Hotel Bar. Image 1 of 28.
1 / 28Hotel Bar
Am Schönenkamp 9, Düsseldorf, 40599, NW, Germany
7.0.Good.
  • Food delicious

    Nov 17, 2021

  • Hotel is nice. Breakfast great. Parking is a bit expensive where if parking on the road…

    Feb 28, 2020

See all 92 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Hassels
  • Classic Remise Duesseldorf - 41 min walk
  • Freizeitpark Niederheider Waldchen - 43 min walk
  • Benrath Palace - 2.5 mi / 4 km
  • University Hospital - 4.1 mi / 6.6 km
  • University of Duesseldorf - 4.3 mi / 7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Privilege, Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Twin Beds

What’s around

Landmarks

  • In Hassels
  • Classic Remise Duesseldorf - 41 min walk
  • Freizeitpark Niederheider Waldchen - 43 min walk
  • Benrath Palace - 2.5 mi / 4 km
  • University Hospital - 4.1 mi / 6.6 km
  • University of Duesseldorf - 4.3 mi / 7 km
  • Konigsallee - 5.2 mi / 8.4 km
  • Marktplatz - 6.3 mi / 10.1 km
  • PSD Bank Dome - 8.5 mi / 13.7 km
  • Messe Duesseldorf - 8.8 mi / 14.2 km
  • Mitsubishi Electric Hall - 3.5 mi / 5.6 km

Getting around

  • Duesseldorf International Airport (DUS) - 18 min drive
  • Cologne - Bonn Airport (CGN) - 25 min drive
  • Düsseldorf Eller Süd Station - 3 min drive
  • Düsseldorf-Benrath Station - 4 min drive
  • Düsseldorf-Garath Station - 5 min drive
  • Düsseldorf Reisholz S-Bahn - 17 min walk
  • Eller-Vennhauser Allee U-Bahn - 23 min walk
  • Alt Eller U-Bahn - 27 min walk
map
See on map
Am Schönenkamp 9, Düsseldorf, 40599, NW, Germany

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas (1-device limit)
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 11 per night; includes in/out privileges)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 330

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 14 for children (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

ParkingPay at property

  • Self parking costs EUR 11 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • Mercure Hotel Düsseldorf Süd Duesseldorf
  • Hotel Mercure Hotel Düsseldorf Süd
  • Mercure Dusseldorf Sud
  • Mercure Düsseldorf Süd Duesseldorf
  • Mercure Hotel Düsseldorf Süd Hotel
  • Mercure Hotel Düsseldorf Süd Düsseldorf
  • Mercure Hotel Düsseldorf Süd Hotel Düsseldorf
  • Mercure Düsseldorf Süd
  • Mercure Hotel Düsseldorf Süd Düsseldorf
  • Mercure Düsseldorf Süd Düsseldorf
  • Mercure Düsseldorf Süd
  • Hotel Mercure Hotel Düsseldorf Süd Düsseldorf
  • Düsseldorf Mercure Hotel Düsseldorf Süd Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Düsseldorf Süd does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 11 per night.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per day. Food and water bowls are available.
  • You can check in from 3:00 PM - 5 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Cantina (6-min walk), Theodorus Doras Platon (2 mi), and Asia Thai (2.1 mi).
  • Mercure Hotel Düsseldorf Süd has a garden.
7.0.Good.
  • 4.0.Fair

    This Mercure doesn’t match with what it is in reality for a 4 stars hotel From Accor Group. The carpets in hallways looks dirty and no well maintained. Room itself are not fresh neither. Very outdated. However bed linen and bathroom are clean. An additional 11 euros is requested for the parking (wasn’t mention in the booking). That’s weird as this hotel is even not in the city center. It’s in an industrial area. Fortunately we parked the car in a close by street but it’s surprising to have to pay.

    1 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is 15 min drive to the city. Friendly staff and room was clean with comfortable mattress and few amenities. Had peaceful sleep. Good options for breakfast. Restaurant staff was also helpful and friendly. Everything was good.

    Badar, 2 night trip, Aug 5, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Hotel condition and Location

    Very poor condition of hotel hallways and overall. Lobby too not impressive or functional. Not a standard I would expect of a Mercure. Location too was not the greatest. Nothing around really that you could walk too. Train station too was at least 15 minutes away. Must have a car to get around.

    Dionne, 2 night business trip, May 21, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Like motel 6. Quick in and out. Nothing else.. no hotel identity. No gym nothing to spend time at.

    3 night trip with friends, Mar 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Pleasant and comfortable stay. No frills Mercure.

    The hotel staff were all great, fantastic welcome and the room was comfy and clean. Only issue was arriving on the Sunday night and the restaurant was closed and no room service. There is no where to eat locally, you have to drive to the nearest place. Hotel is a bit dated.

    Peter, 2 night romance trip, Feb 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Basic but cheap

    Pleasant staff, basic rooms, no Orange at breakfast and breakfast was basic. Other than that you get what you do for the price.

    Chris, 1 night business trip, Jan 9, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    ils ont oublié le service client

    l'établissement s'est fortement dégradé. Une chaise de bureau manquait, la lumière ne fonctionnait pas, les poubelles non vidées, le savon pas rechargé, le wifi pas performant: j'ai dû changé de chambre le front desk ne répond pas.

    shakila, 3 night business trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok

    Preis Leistungsverhältnis passt. Gratis Kaffee, Tee, Expresso ect. in der Lobby - leider war das Restaurant aufgrund personalmangels geschlossen.

    Ivo, 1 night business trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Flop

    Der Service war sehr unfreundlich. Der Föhn war kaputt und die Dusche beschädigt. Die Matratze war durchgelegen und es gab nur eine Decke. Abends sowie Tagsüber war es sehr laut, da das Hotel an einer Autobahnausfahrt liegt.

    Natascha, 3 night trip with friends, Jul 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ohne viel Schnickschnack

    Standard Hotel Gut zu erreichen Corona Bedingungen im Frühstücks Raum kann verbessert werden

    gerhard, 1 night business trip, Apr 12, 2021

    Verified Hotels.com guest review

See all 92 reviews