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Phnom Penh Era Hotel

Photo gallery for Phnom Penh Era Hotel

Outdoor pool, pool umbrellas, pool loungers
Property entrance
Minibar, in-room safe, desk, blackout curtains
Daily continental breakfast (USD 10 per person)
Lobby sitting area

Overview of Phnom Penh Era Hotel

Phnom Penh Era Hotel

4.0 star property
4-star Phnom Penh hotel with full-service spa, connected to a shopping centre
8.2 out of 10 Very good
8.2/10 Very good

26 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
No. 44 Street 163, Sangkat Olympic, Khan Chamkarmon, Phnom Penh
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Chamkar Mon
  • Central Market - 3 min drive
  • Royal Palace - 4 min drive
  • NagaWorld Casino - 3 min drive
  • Riverside - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 29 min drive
  • Phnom Penh Railway Station - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Noisy Chilly - Reil Tap house - 8 min walk
  • Khmer Thai Restaurant, Toul Svay Prey High School - 11 min walk
  • Momo Paradise Sukiyaki Shabu - 8 min walk
  • Vitking House Bubble Tea - 9 min walk
  • Amazon Cafe Street 310 - 4 min walk
Map

About this property

Phnom Penh Era Hotel

Phnom Penh Era Hotel offers an airport shuttle (available 24 hours) for USD 15 per person one way. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Kim Soon Lay, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the pool and comfortable beds.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Kim Soon Lay – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Western – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 15 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 27.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Era Hotel
Phnom Penh Era
Phnom Penh Era Hotel Hotel
Phnom Penh Era Hotel Phnom Penh
Phnom Penh Era Hotel Hotel Phnom Penh

Frequently asked questions

Does Phnom Penh Era Hotel offer free cancellation for a full refund?
Yes, Phnom Penh Era Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Phnom Penh Era Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Phnom Penh Era Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Phnom Penh Era Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Phnom Penh Era Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Phnom Penh Era Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one way.
What are the check-in and check-out times at Phnom Penh Era Hotel?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Phnom Penh Era Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.
What is there to do at Phnom Penh Era Hotel and nearby?
Phnom Penh Era Hotel has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Phnom Penh Era Hotel?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
Does Phnom Penh Era Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Phnom Penh Era Hotel like?
Phnom Penh Era Hotel is a short 11-minute walk from Tuol Sleng Genocide Museum and 15 minutes' walk from Tuol Tom Pong Market.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

10.0/10

Amenities

8.3/10

Property conditions & facilities

Reviews

8/10 Very good

Very friendly and helpful staff. Clean. Great location
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Good choice
I got the corner suite, room was huge, had a commercial kitchen. Prices are reasonable, $15 Khmer massage. Free breakfast had a good selection. Free parking. Higher floors had good views of the city.
Tianting, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Poor staff attitudes. Most staff are unhelpful and not able to communicate in English. This hotel caters mostly for Chinese national tour groups and local conference delegates. Bad breakfast choice. Food and drinks were not replenished. As paying guests, you have to "fight" for seats and food with hotel staff mainly their own management staff who dine about 9.30am. Dining tables were left dirty and used silverwear weren't replaced for new dining guests.
Daniel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
Very nice hotel Located near the Russian markets and S21Staff were first rate and helpful, the breakfast buffet had a very good selection, coffee was very good. Great rooftop swimming pool gym and sauna
John, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice clean hotel. Breakfast could have been better.
2-night trip
Verified Expedia guest review

8/10 Very good

Songkhran visit
Easy to locate hotel, good breakfast, good friendly staff....
Ron, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Worth it
Clean hotel. Nice service. Good breakfast. Would stay again! :)
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel in Phnom Penh
Amazing hotel. Very big room, nice views, all super clean and good breakfast
Verified Hotels.com guest review

10/10 Exceptional

Extremely comfortable
I was only there for a night, but I had an amazing stay. By the time I reached the hotel, room service had ended for the night, but the staff was kind enough to order me food (pizza) from outside and have it delivered. The beds were extremely comfortable and the rooms were nice and spacious. The pool was also extremely nice and the food was delicious. If I had any comments to share - it would be the lack of vegetarian options in the breakfast buffet. All in all, a very pleasant stay.
Anisha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gemd very attentive and pleadantt
I was shocked by this hotel. Everything was first rate. The room was huge which included a king size bed and A marble bathroom. The staff was attentive and helpful. A nice breakfast with an assortment of Western and Asian food. Even though it was a buffet there was always someone to get me what I like and bring it to the table. The main restaurant served a good selection of Chinese food. Most of the clients are Asian as are most hotels. Sometimes a lack of good English and tourist brochures. Since this is s brand new hotel that may change. By American standards the price was unreal fir a 4 star hotel. Highly recommended!!
Maxine, 1-night trip
Verified Expedia guest review