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Haibay hotel

4-star hotel with spa, near Hoan Kiem Lake

  • Free buffet breakfast and free WiFi
From
NZ$90

Property renovations and closures

  • This property is closed from December 1 2020 to June 30 2021 (dates subject to change).

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Family Suite, 2 Bedrooms, Balcony, City View - Mini Refrigerator
  • Family Suite, 2 Bedrooms, Balcony, City View - Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 108.
1 / 108Hotel Bar
9.0.Superb.
  • 1st room was not as good as expected, bad odor ! Then later they changed the good one,…

    Oct 5, 2019

  • The hotel is lovely and clean, great location and the staff are friendly and helpful

    Apr 18, 2019

See all 56 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Convenient
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 34 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Business center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room
  • Superior Double Room, City View
  • Deluxe Double or Twin Room, City View
  • Premier Double Room, 1 King Bed, Balcony, City View
  • Executive Double or Twin Room, Balcony, City View
  • Family Suite, 2 Bedrooms, Balcony, City View
  • Signature Double Room, 1 King Bed, Balcony, City View
  • Deluxe Double or Twin Room
  • Traditional Double Room, 1 King Bed

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 24 min walk
  • St. Joseph's Cathedral - 4 min walk
  • Ngoc Son Temple - 9 min walk
  • Hoa Lo Prison Museum - 10 min walk
  • Dong Xuan Market - 13 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 34 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Full-service spa

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hai Bay Spa. Services include hot stone massages and Thai massages.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.

Small print

Also known as

  • Haibay hotel Hanoi
  • Haibay Hanoi
  • Haibay
  • Haibay hotel Hotel
  • Haibay hotel Hanoi
  • Haibay hotel Hotel Hanoi

Optional extras

Rollaway beds are available for USD 20.0 per night

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Haibay hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from December 1 2020 to June 30 2021 (dates subject to change).
  • Sorry, there's no onsite parking at Haibay hotel.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Banh Mi Bami Hipp (3-min walk), Nuoc Mia Hang Dieu (4-min walk), and Bún Bò Nam Bộ (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
  • Haibay hotel has a spa.
9.0.Superb.
  • 10.0.Exceptional

    Great location, clean, comfortable, friendly staff

    Great stay. -friendly, English speaking staff -great atmosphere and very clean -convenient location 5 min walk to lake Was greeted by friendly staff who carried our bags to the room, offered us welcome drinks (watermelon juice) and cold towels. The lady at reception sat down with us and explained some info about our stay—very good English. Upon checking in we were given a voucher for 2 free drinks at the roof top bar and 100,000 vnd off 500,000 spent at the hotel restaurant. The hotel lobby is beautiful with refreshing scents of lemongrass from an oil diffuser. The rooms are pleasant and very clean. The roof top bar was small but very cool atmosphere. The hotel restaurant and drinks are a bit more expensive than if you went out to a restaurant on the street, and we were somewhat disappointed with the breakfast offered but the dinner was good. Rooms have AC, 2 free water bottles, toiletries (ie. Toothbrushes, razor, etc). Very quiet rooms (we stayed in 603 and 501 — both king sized About a 5 min walk to Hoan Kiem Lake. Lots of restaurants, cafes and shopping nearby hotel. We enjoyed our first night so much we decided to stay a second. In between the two nights we did an overnight cruise in Halong Bay, and Haibay offered to store our bags for free so we didn’t have to haul all of our luggage on the boat. Would definitely recommend this! Definitely recommend to others and would stay here again ourselves if ever back in Hanoi.

    Caitlin, 1 night romance trip, Apr 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location in the old quarter. I followed a recommendation to request a room away from the street and didn't hear any traffic. Staff was great, food was great, highly recommended.

    6 night family trip, Apr 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    John at the front desk was amazing! He was incredibly helpful with every request, from making sure the obscene amount of water I consume was in my room to arranging transportation to the airport. The hotel is very new and has a thoughtful design: attractive chevron striped wood floors, thick wood doors/windows in addition to thick glass to insulate sound, huge balcony (in suite) and a very nice layout overall. I will gladly stay at this hotel again!

    2 night family trip, Mar 4, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    We love the central location of the hotel. Staffs were extremely helpful, courteous, and friendly

    1 night family trip, Feb 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Service was excellent!! Booked a great trip to Sapa through the hotel. Great location!!

    KATHLEEN, 3 night romance trip, Jan 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location was excellent, 5min walk to the lake and with lots of shops at your doorstep. Staff were excellent, really helpful. The rooms aren’t big, but I think that’s typical in the old quarter. Rooms were comfortable though, had all the usual facilities. A quirk to watch out for, some rooms face an inner courtyard and so people in the opposite room and in the corridor can see you if you don’t draw the curtains. The rooms were surprisingly quiet (we didn’t have the street facing room). The breakfast was good, with a good enough selection. Can order eggs or soup noodle. There is a rooftop bar which does food too - quite nice option if you feel too lazy to venture out. Other things to look out for: taxis, some have faulty meters which charge 5 times. Best to get taxis ordered through the hotel or restaurants. Try the coffees, plenty of coffee shops around. I would definitely recommend Haibay.

    1 night trip, Dec 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel right where you want it.

    Room was really nice, lovely big soaking tub, good quality bed, and right in the heart of the action( there is traffic noise for this reason). The staff was helpful, English was good, and they went out of their way to do a few extras for us. We really enjoyed it.

    Lisa, 3 night trip with friends, Dec 24, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Bathrooms could be improved. The drainage of bath water was poor resulting in flooding of the entire bathroom. They should consider putting a ledge between bath n toilet to divert the bath water into the drains. The walls between rooms are thin. I could hear my Japanese neighbour having a conversation on the phone.

    1 night trip, Dec 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Prompt check in. Clean. Good breakfast. Friendly and helpful staff

    1 night trip, Dec 14, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel . Staff is friendly and welcoming. Room decor is same as shown in the pics.

    1 night trip, Dec 1, 2018

    Verified Expedia guest review

See all 56 reviews