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Tortue Hamburg

4-star hotel with 2 restaurants, near Miniatur Wunderland

  • Free WiFi
From
NZ$273

Property renovations and closures

  • This property is closed from November 1 2020 to April 5 2021 (dates subject to change).

Image gallery

  • Courtyard
  • Courtyard
  • Living Area
  • Bathroom
  • Courtyard
Courtyard. Image 1 of 53.
1 / 53Courtyard
9.4.Exceptional.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Terrace

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Neustadt
  • Miniatur Wunderland - 12 min walk
  • Hamburg Dungeon - 12 min walk
  • Reeperbahn - 14 min walk
  • Elbe Philharmonic Hall - 20 min walk
  • Fish Market - 34 min walk
This property is closed from November 1 2020 to April 5 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room Small
  • Double Room Medium
  • Double Room Large
  • Double Room X-Large
  • Apartment Suite

Location

  • In Neustadt
  • Miniatur Wunderland - 12 min walk
  • Hamburg Dungeon - 12 min walk

What’s around

Landmarks

  • In Neustadt
  • Miniatur Wunderland - 12 min walk
  • Hamburg Dungeon - 12 min walk
  • Reeperbahn - 14 min walk
  • Elbe Philharmonic Hall - 20 min walk
  • Fish Market - 34 min walk
  • Hamburg City Hall - 9 min walk
  • St. Michaelis Church - 10 min walk
  • Moenckebergstrasse - 10 min walk
  • Hamburger Dom - 12 min walk
  • Cap San Diego - 17 min walk

Getting around

  • Hamburg Airport (HAM) - 21 min drive
  • Hamburg Dammtor Station - 13 min walk
  • Central S-Bahn - 20 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rodingsmarkt U-Bahn - 4 min walk
  • Gaensemarkt U-Bahn - 7 min walk

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 37 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie - This brasserie specializes in French cuisine.

JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.

Small print

Also known as

  • Tortue Hamburg Hotel
  • Tortue Hotel
  • Tortue Hamburg Hotel
  • Tortue Hamburg Hamburg
  • Tortue Hamburg Hotel Hamburg

Optional extras

Valet parking costs EUR 37 per day

Rollaway beds are available for EUR 50 per night

Full breakfast is offered for an extra charge of EUR 42 for adults and EUR 14 for children (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tortue Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from November 1 2020 to April 5 2021 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 37 per day.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
  • You can check in starting at 4:00 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring French cuisine. Nearby restaurants include Public Coffee Roasters (3-min walk), Die Bank (3-min walk), and Erste Liebe Bar (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (10-min walk) is nearby.
  • Tortue Hamburg has 2 bars.