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All properties in Tulum, Tulum, Quintana Roo, Mexico

Gramercy Tulum

3.5-star beachfront hotel with restaurant, near Tulum Beach

  • Free WiFi
From
NZ$449

Image gallery

  • Beach
  • Beach
  • Beach bar
  • Beach bar
  • Beach
Beach. Image 1 of 47.
1 / 47Beach
9.0.Superb.
  • Incredible service. Mali and the team and Gramercy are so welcoming, and incredibly…

    Mar 28, 2021

  • My wife and I had a very good experience at Gramercy Tulum. Our room had a beautiful view…

    Mar 5, 2021

See all 135 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Ecolab (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Easy parking
  • Free WiFi
  • Parking available
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 11 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free beach club on site

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Iron/ironing board
  • Blackout drapes/curtains

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min walk
  • Playa Akun - 39 min walk
  • Tulum National Park - 4.1 mi / 6.5 km
  • Playa Paraiso - 5.4 mi / 8.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Panoramic Room, 1 King Bed, Balcony, Beachfront
  • Luxury Room, 1 King Bed, Garden View, Beachside
  • Design Room, 1 King Bed, Hot Tub, Ocean View

Location

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min walk

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min walk
  • Playa Akun - 39 min walk
  • Tulum National Park - 4.1 mi / 6.5 km
  • Playa Paraiso - 5.4 mi / 8.6 km
  • Las Palmas Public Beach - 4.8 mi / 7.8 km
  • Tulum Mayan Ruins - 7.8 mi / 12.5 km
  • Gran Cenote - 8.4 mi / 13.5 km
  • SFER IK - 3.5 mi / 5.7 km
  • Dos Aguas Park - 6.9 mi / 11 km

At a glance

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Free use of nearby fitness center
  • Bicycle rentals on site
  • Ecotours on site

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Los Amigos Beach Hotel Tulum
  • Gramercy Tulum Tulum
  • Gramercy Tulum Hotel Tulum
  • Los Amigos Beach Hotel
  • Los Amigos Beach Tulum
  • Los Amigos Beach
  • Gramercy Tulum Hotel

Optional extras

Rollaway beds are available for MXN 35.0 per day

Breakfast costs between MXN 100 and MXN 500 for adults, and MXN 100 and MXN 500 for children (approximately)

Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Service animals exempt from fees

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: MXN 2000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Gramercy Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, cats and dogs are welcome. There's a charge of MXN 1000 per pet, per stay, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Juanita Diavola (2.4 mi), posada margherita (2.4 mi), and El Tabano (2.6 mi).
  • Onsite recreation at Gramercy Tulum includes ecotours. Enjoy amenities like a picnic area and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Tranquil Oasis in Tulum

    This hotel is an absolute gem of a place. Only 11 rooms and at the end of the hotel strip. It makes for a very intimate and tranquil experience. Exactly what we needed to unwind from the stresses of daily life.

    Visa, 5 night trip with friends, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful getaway

    Gramercy was a beautiful space away from other boutique hotels but notably peaceful. Food was also amazing. Splurge a little to get an ocean suite. Loved our time there.

    Irene, 3 night trip with friends, Feb 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An oceanfront dream

    One of the most beautiful places I have ever stayed. Our room was ocean front. We walked down the steps and onto the beach. The beach was manicured daily, the beach beds were great, and the staff was so kind and friendly. Breakfast was included and delicious and every morning they delivered hot coffee to our room. Bikes available that we enjoyed riding. Highly recommend!

    Rachel, 3 night trip, Feb 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing new boutique addition to Tulum!

    Gramercy was a bit of a risk when booking, it's a relatively new property near the end of the boutique hotel strip. We have been to Tulum several times but thought we would try something new. It was absolutely fantastic, the staff was wonderful and the beach was gorgeous every day. We opted for one of the 3 hot tub suites and it was well worth it. Private bungalow 50 feet from the water. The AC blew cold and the food was delicious. We dined at the hotel for many wonderful meals, and walked to nearby properties to mix it up a little. I would also recommend checking out Taboo and Tantra for drinks/dining. We will definitely be back!

    Joseph, 6 night trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel itself is beautiful. Staff is very friendly. Had issues with booking my stay through Expedia for a certain amount, and them charging me a different amount once I arrived. Working on getting my refund now. The staff was lovely, but all the information they gave us about local spots (like how much things costs, how long it would take to get there, making reservations for us) were incorrect. We needed up missing our flight back home because they didn’t book our car for the right time (something they should have full knowledge of). Overall, the place was nice, but I wouldn’t go back. Also, If you like hot showers, especially on the cooler nights, this place isn’t for you.

    Aristta, 2 night trip with friends, Dec 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice little get away hotel

    Best service

    Tien T, 1 night trip, Dec 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome stay at a new property in Tulum!

    I had an awesome stay at a new property in Tulum called Gramercy! I got a Panoramic beachfront upper level room which felt like a suite, and very comfortable compared to most options in Tulum. The location is at the end of the main beach, but centrally located to the famous hotels of Casa Malca, Nomade, Be Tulum. Pricing was fair, too! I loved the restaurant and bar area by the beach with very good WiFi connection there to work a bit from the beach, also works from the lounge chairs on the beach. WiFi in the room is good, too but ask them for the Admin WiFi as well as the hotel one for best connection on both networks. Ignacio and Emanuel at the front desk were very helpful, gracious hosts with Whatsapp messaging and concierge services for advice as well as making reservations for beach clubs & dinners in Tulum. I highly recommend Casa Jaguar, Be Tulum, Rosa Negra, Taboo, Chambao, Parole, BAK, Bagatelle Beach Club, Raw Love, Panamera Beach Club, Delek Beach Club. The Gramercy gave me a wonderful stay and I can't wait to come back to stay here!

    Alex, 7 night trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Despite issues we love it!

    Gramercy is located on a spectacular beach on the south end of Tulum. The beautiful pictures don't lie and the small boutique hotel looks exactly as the curated photos promise. We wanted a hotel room ON the beach and I don't think you can get much closer than the Design Room we had. I have stayed in nicer places for the price but there is something earthy and organic about this impossibly beautiful location. The staff were enormously friendly and accommodating. Not everything worked. We struggled to lock the entry sliding door, the plumbing was sometimes questionable, the power was out for couple of hours one evening and the hot water could be hotter. But you are in tropical paradise, and nothing a glass of wine or Mezcal on the soft white sandy beach wouldn't take care of.

    Christopher, 4 night trip, Dec 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Wifi and energy

    It is necesary to improve WIFI and the energy voltage because my laptop die and not charge nevertheses it was conected all time, the charger works as usual in home!!

    Guillermo, 4 night business trip, Dec 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We enjoyed our time at Gramercy. The staff was very friendly and helpful. It was clean and comfy.

    3 night trip, Dec 3, 2020

    Verified Hotels.com guest review

See all 135 reviews