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All properties in San Juan de Pasto, Nariño, Colombia

Hotel Plaza Carnaval

3-star hotel in San Juan de Pasto

  • Free continental breakfast, free WiFi, and free parking
From
NZ$64

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9.6.Exceptional.
  • The hotel was located very close to downtown, the service was fantastic I highly…

    Jan 13, 2020

  • Hotel was clean and staff efficient and friendly - it is also in a great location in…

    Sep 9, 2019

See all 33 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 27 smoke-free guestrooms
  • Daily housekeeping
  • Coffee shop/café
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Plaza del Carnaval - 1 min walk
  • Plaza de Narino - 7 min walk
  • Taminango Museum of Arts and Popular Traditions - 17 min walk
  • Estadio Departamental Libertad - 18 min walk
  • Unicentro Pasto - 24 min walk
  • Galeras - 8.4 mi / 13.6 km

Enter dates for 2 guests

  • Superior Double Room
  • Superior Twin Room
  • Superior Triple Room

Location

  • Plaza del Carnaval - 1 min walk
  • Plaza de Narino - 7 min walk
  • Taminango Museum of Arts and Popular Traditions - 17 min walk

What’s around

Landmarks

  • Plaza del Carnaval - 1 min walk
  • Plaza de Narino - 7 min walk
  • Taminango Museum of Arts and Popular Traditions - 17 min walk
  • Estadio Departamental Libertad - 18 min walk
  • Unicentro Pasto - 24 min walk
  • Galeras - 8.4 mi / 13.6 km
  • Laguna De La Cocha - 22.8 mi / 36.6 km

Getting around

  • Pasto (PSO-Antonio Narino) - 56 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 27 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee shop/café
  • Free reception

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Plaza Carnaval Pasto
  • Plaza Carnaval San Juan Pasto
  • Hotel Plaza Carnaval Hotel
  • Hotel Plaza Carnaval San Juan de Pasto
  • Hotel Plaza Carnaval Hotel San Juan de Pasto
  • Plaza Carnaval Pasto
  • Hotel Plaza Carnaval San Juan de Pasto
  • Plaza Carnaval San Juan de Pasto
  • Hotel Hotel Plaza Carnaval San Juan de Pasto
  • San Juan de Pasto Hotel Plaza Carnaval Hotel
  • Plaza Carnaval
  • Hotel Hotel Plaza Carnaval

Optional extras

Airport shuttle service is offered for an extra charge of COP 60000 per person (one-way)

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Plaza Carnaval does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Sulerna (5-min walk), La Merced (6-min walk), and Picantería Ipiales (6-min walk).
  • Yes, an airport shuttle is available. The charge is COP 60000 per person one-way.
9.6.Exceptional.
  • 10.0.Exceptional

    Better than expected

    Really nice place, clean

    Evan, 2 night business trip, Jul 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very classy, accommodating staff. Great formal breakfast served on top of the building with nice views of the city, the volcano and surrounding mountains. Overall comfortable, safe, quiet haven in a busy, hectic neighborhood.

    1 night family trip, Feb 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff extremely helpful and pleasant. Spacious and comfortable common areas. Comfortable room.

    1 night family trip, Feb 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean and the service was excellent I recommend this hotel

    2 night romance trip, Jan 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommended

    Modern, clean hotel in Pasto with reasonable price

    wendy, 1 night trip, Aug 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Luxury Hotel

    Amazing experience!!! This is a five stars hotel with a super convenient location!!! Personnel super friendly and professional!!!! This is the place I will stay at again

    Michael, 1 night trip with friends, Jun 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best luxury hotel in town

    So impressed of the hotel and the amazing customer service very professional and extremely friendly Brand new bedrooms in terrific location in downtown they will assist you with all tours needed during your stay

    Michael, 1 night trip with friends, Jun 2, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Great but sketchy location

    The hotel itself is very clean and new. The challenge is the area where it is located. Dangerous at night. If you are gonna just get in and out by taxi you would be fine.

    Erick, 1 night trip with friends, May 12, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel, newly built with great views of the plaza. The staff are amazingly helpful and our stay was very pleasant.

    Timothy, 2 night family trip, May 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    De la ciudad "Sorpresa"...me sorprendió todo

    El Hotel Plaza Carnaval, sorprende la super atención de todos sus empleados , desde nuestra llegada hasta que salimos. Gracias mil.

    Albert, 1 night trip, Apr 8, 2021

    Verified Hotels.com guest review

See all 33 reviews