CityBlue Creekside Hotel & Suites

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Outdoor pool
Balcony
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Room

Overview of CityBlue Creekside Hotel & Suites

CityBlue Creekside Hotel & Suites

3.5 star property
Family-friendly hotel with 2 restaurants, near Fort Jesus

7.7/10 Good

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
The price is $101
Price available on 10/06/2022
Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386
Main amenities
  • 100 guestrooms
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Childcare
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Nyali Beach - 43 min walk
  • Fort Jesus - 14 min drive
  • Haller Park - 17 min drive
  • City Mall - 20 min drive
  • Nguuni Nature Sanctuary - 23 min drive
  • Bamburi Beach - 25 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive
  • Vipingo (VPG) - 63 min drive
  • Ukunda (UKA) - 75 min drive
  • Airport shuttle (surcharge)

About this property

CityBlue Creekside Hotel & Suites

Placing you 2.2 mi (3.6 km) from Nyali Beach and 5.5 mi (8.8 km) from Bamburi Beach, CityBlue Creekside Hotel & Suites offers an airport shuttle (available 24 hours) for USD 30 per vehicle. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the pool bar. Conveniences like kitchenettes are in all rooms, along with balconies or patios and plasma TVs. Fellow travelers like the room service and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 AM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Taking the kids

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • German

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Kitchenette
  • Stovetop
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, Maximum occupancy 3)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Overall score and ratings

7.7

Good

7.5/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.3/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

Isaac, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Location perfect, value for money excellent
Benjamin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing and friendly staff
Brian Elly, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kennedy, 4-night trip
Verified Expedia guest review

6/10 Good

Nice place but neglected. Cleanliness is wanting.
Roselyn, 1-night business trip
Verified Expedia guest review

8/10 Very good

Not a bad stay
Pros: The check-in process was smooth, the rooms were well cleaned, the environment was peaceful and quiet, most staff are helpful and friendly and they allow you to get food/drinks from outside. Cons: there is no welcome drink if you are thirsty. The breakfast buffet was good but not lots of options. We were disappointed on one of the days that fries and sandwiches were not available which we thought are very basic for a hotel not to have and the reason given was there was no cooking oil. That was pretty shocking so we ordered from outside. The operations manager offered us a complimentary meal but they should do better. Lastly, there was a waiter named John at the poolside that always found a way to mess our orders and bring what we did not ask for *sigh*
Adrianne, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good
Moyez, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Moyez, 1-night trip
Verified Hotels.com guest review

6/10 Good

Decent
The hotel looks good overall, but the sheets were old and stale. The elevator did not work, and neither did our toilet. We wasted a couple hours switching rooms. The hot water does gets cold quickly and the pool area smelled like sewer. Its a convenient location and budget friendly. But if you're looking for comfort I would find somwhere else.
Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review