All properties in Hanoi, Vietnam

JM Marvel Hotel & Spa

4-star hotel with restaurant, near Hoan Kiem Lake

  • Free WiFi

Image gallery

  • JM Marvel Hotel & Spa
  • JM Marvel Hotel & Spa
  • Deluxe Cozy Twin Room - Bathroom
  • Deluxe Cozy Twin Room - Bathroom Sink
  • JM Marvel Hotel & Spa
JM Marvel Hotel & Spa. Image 1 of 107.
1 / 107JM Marvel Hotel & Spa
  • Awesome services, very friendly staff. The room was decent sized and stylish.

    Dec 5, 2020

  • Its location in the city centre which makes all the local sights extremely convenient to…

    Mar 4, 2020

See all 322 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options

Property highlights

For families

  • Babysitting or childcare (free)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 20 min walk
  • Ho Chi Minh Mausoleum - 21 min walk

Enter dates for 2 guests

  • Deluxe Cozy Double Room
  • Junior Room
  • Family Cozy Room
  • Suite
  • Marvel Balcony
  • Family Suite
  • Honeymoon Suite
  • Honeymoon Marvel Balcony
  • Deluxe Cozy Twin Room
  • Deluxe Cozy Double Room - Day Use 4 Hours

What’s around


  • In Hoan Kiem
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 20 min walk
  • Ho Chi Minh Mausoleum - 21 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Dong Xuan Market - 12 min walk
  • Ngoc Son Temple - 13 min walk
  • Imperial Citadel of Thang Long - 15 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Free babysitting/childcare


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception

Things to do

  • Spa services on site

Working away

  • One meeting room


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Number of buildings/towers - 01
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas


  • Accessible bathroom

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Small print

Also known as

  • JM Marvel Hotel Hanoi
  • JM Marvel Hotel
  • JM Marvel Hanoi
  • JM Marvel
  • JM Marvel Hotel Spa
  • JM Marvel Hotel & Spa Hotel
  • JM Marvel Hotel & Spa Hanoi
  • JM Marvel Hotel & Spa Hotel Hanoi

Optional extras

Rollaway beds are available for USD 15.0 per day

Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, JM Marvel Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at JM Marvel Hotel & Spa.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bún Chả Đắc Kim (3-min walk), Tranquil Books & Coffee (3-min walk), and Madame Hien (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
  • JM Marvel Hotel & Spa has spa services.
  • 10.0.Exceptional

    Highly recommended

    Good price and high quality services. The staffs were so friendly and professional.

    Naoya, 3 night family trip, Feb 28, 2020

    Verified guest review

  • 10.0.Exceptional

    Surpassed expectations

    Amazing service. Provided my friend Lisa and I will all sorts of information on the area as well as gave us many discount coupons. Many added touches like a scrolled paper with a personalized note welcoming us for our stay. We were only there 2 nights as we were headed back to the states but would definitely stay there again.

    Mary Kay, 2 night trip with friends, Feb 15, 2020

    Verified guest review

  • 10.0.Exceptional

    The property was excellent, the staff was superb and very helpful when we needed to change rooms. On Valentines Day they even decorated our room with balloons, streamers and even a personel card card signed by the staff...great touch. Very well located and walking to food and attractions easy. Highly recommended!

    3 night romance trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel perfectly located

    Great location at the center of major things to see and do in Hanoi; very dedicated and charming staff

    Thomas, 2 night trip, Feb 10, 2020

    Verified guest review

  • 10.0.Exceptional

    The hotel was beautiful and staff provided excellent service! A great location and everything was of walking distance. The spa was nice and relaxing. We would definitely recommend this hotel!

    3 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a charming hotel in a good location. We were made to feel very welcome by the staff who were all excellent. We really loved the rooftop bar here too. We would be happy to stay here again

    James, 1 night romance trip, Feb 6, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Great customer service

    the check in experience was amazing, I felt very special as I sat at a comfortable lobby and welcome fruit tea was served in a nice tray with cookies, hot towels served While my key was prepared. Key was given with discount vouchers for the restaurant and spa which may feel so exclusive with my name written on them. Room is cozy, and clean. Bath area is good for a boutique hotel. Love the attention to details and how chocolates were placed in room when I left for dinner. Customer service is exceptional. Everyone is so genuine. Location is fabulous, and hotel is quiet despite in a street. Correspondence is prompt when you have enquires.

    Elizabeth, 1 night trip, Feb 5, 2020

    Verified guest review

  • 6.0.Good

    Lack of compassion

    Due to changed travel restrictions on foreigners entering Vietnam, I wasn’t allowed into the country so didn’t get to see the hotel. I was meeting my girlfriend at the hotel who had checked in for the first night but then left early in the morning after one night to meet me at the airport. We didn’t use the remaining 4 nights on our booking however, the hotel were very happy to keep our money for the rest of the stay- very disappointing customer service.

    Jack, 5 night trip, Feb 4, 2020

    Verified guest review

  • 10.0.Exceptional

    Great location and super friendly staff. Modern facilities, everything you need. Views Friday m the rooftop bar .. simply stunning.

    Anon, 4 night romance trip, Jan 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic hotel in the old quarters of Hanoi

    Fantastic hotel - great location and outstanding service from the personnel!

    Axel, 6 night trip, Jan 26, 2020

    Verified guest review

See all 322 reviews