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All properties in Cairns, Queensland, Australia
1 room, 2 adults

Riley, a Crystalbrook Collection Resort , Cairns, Australia

5-star5 stars
131-141 Esplanade, Cairns, QLD, 4870, Australia

Luxury hotel with 3 restaurants, near Cairns Esplanade
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

  • We are a couple and booked this hotel to stay somewhere relaxing on our 3 week trip of…Mar 13, 2020
  • This was an awesome stay! Well located just off the Esplanade, in perfect condition,…Mar 11, 2020

Riley, a Crystalbrook Collection Resort , Cairns, Australia

from NZ$216
  • Resort King
  • Urban King
  • Urban Twin
  • Resort Twin
  • Sea King
  • Panoramic Sea
  • Family Room, Multiple Beds, Partial Sea View
  • Suite, 1 King Bed with Sofa bed, Partial Sea View
  • Family Room

What’s around Riley, a Crystalbrook Collection Resort , Cairns, Australia

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade nearby
  • Cairns Central Shopping Centre nearby
  • Cairns Night Markets nearby
  • Esplanade Lagoon nearby
  • Cairns Marlin Marina nearby
  • Reef Fleet Terminal nearby
  • Cairns Convention Centre nearby

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 3 miles/4.9 km

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
For more details, please contact the property using the information on the booking confirmation. This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Pool sun loungers
  • Billiards or pool table
Working away
  • Number of meeting rooms - 6
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Garden
Accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Japanese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • First-run movies
  • Netflix
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Greenfields - This poolside café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Rocco - Overlooking the ocean, this rooftop bar specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Riley, a Crystalbrook Collection Resort , Cairns, Australia’s small print

Also known as

  • Riley Crystalbrook Collection Resort Cairns
  • Riley Crystalbrook Collection Resort
  • Riley Crystalbrook Collection Cairns
  • Riley Crystalbrook Collection
  • Riley a Crystalbrook Collection Resort
  • Riley, a Crystalbrook Collection Resort Hotel
  • Riley, a Crystalbrook Collection Resort Cairns
  • Riley, a Crystalbrook Collection Resort Hotel Cairns

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 9 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: AUD 75.00 per night

    Optional extras

    Credit card charges are subject to an extra charge of 1 percent

    Self parking costs AUD 12.00 per day

    Valet parking costs AUD 20.00 per day with in/out privileges

    Rollaway beds are available for AUD 60.0 per day

    Buffet breakfast is offered for an extra charge of AUD 38.00 for adults and AUD 38.00 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Superb 9.2 From 494 reviews

    Exceptional 10.0
    Very nice hotel. Clean, good sized room. Gave good suggestions of places to go nearby (definitely check out hemingway brewing and Muddies). The pool was the highlight with the inflateable flamingos; it was also very large so you didn't feel crowded with others swimming. You can also mirror your phone to the TV in the room to watch Netflix, etc. Rooftop dining was crowded so we didn't eat there and we didn't try the café either. We did eat at the Asian themed restaurant which was tapas style. Food was good quality but service was a bit slow and they wouldn't let me put my dessert in a to-go container when I couldn't finish it all (but did bring it up to our room on a room service platter). I'd stay here again or at their other hotel in Cairns if coming back
    Paul, us2 night trip
    Exceptional 10.0
    Great new hotel Got an upgrade too which was so Good. Would highly recommend this place to stay
    Tina, au1 night trip
    Exceptional 10.0
    Absolutely beautiful new resort with amazing g amenities. Beautiful modern bathroom with large tub and separate shower. Great comfy bed. Beautiful and large vanishing edge pool with sand beach. Recommend highly.
    Mary, us4 night trip
    Exceptional 10.0
    outstanding customer experience
    I am very focused on customer experience and service,and I must say that the great people at Riley were outstanding. Friendly,smiling,efficient. Looking forward to coming back soon!
    Ragnar, us3 night trip with friends
    Exceptional 10.0
    Great Cairns hotel
    The hotel has been renovated very well. Love the classy feel. Staff was perfect! Ocean view and perfect location! Loved it!
    Dennis, us3 night family trip

    Riley, a Crystalbrook Collection Resort , Cairns, Australia

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