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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hotel & Hacienda Scarlette

2.5-star2.5 stars
Great for families

Good to know

  • Children's pool
  • Theme park(s) nearby
  • Beach towels
  • Free self parking
Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, 77780, Mexico

Hotel with outdoor pool, near Tulum Monkey Sanctuary
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Theme park(s) nearby
    • Beach towels
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Room was very nice and clean ! Located in the midst of the jungle so please keep in mind…Dec 31, 2020
  • Very clean. Convenient drive. I had a very pleasant stay.Dec 16, 2019

Hotel & Hacienda Scarlette

from NZ$65
  • Premium Quadruple Room, Accessible, Poolside
  • Panoramic Room
  • Comfort Triple Room
  • Presidential Room
  • Elite Room
  • Junior Room

What’s around Hotel & Hacienda Scarlette

Landmarks

  • On the boardwalk
  • Tulum Monkey Sanctuary - 13 min walk
  • Gran Cenote - 43 min walk
  • Tulum Mayan Ruins - 6.4 mi / 10.3 km
  • Tulum National Park - 7.2 mi / 11.5 km
  • Tulum Beach - 7.8 mi / 12.6 km
  • Playa Paraiso - 8 mi / 12.8 km
  • Las Palmas Public Beach - 7.7 mi / 12.3 km

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 10:00 AM - 10:00 PM. Guests will receive lockbox information.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Beach shuttle*

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Beach shuttle (surcharge)
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Pool sun loungers
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
Facilities
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Braille signage
  • Closed captioned TV
  • Height-adjustable showerhead
  • Roll-in shower
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Yard
  • Individually decorated
  • Individually furnished
  • Patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel & Hacienda Scarlette’s small print

Also known as

  • Hotel Hacienda Scarlette Tulum
  • Hotel Hacienda Scarlette
  • Hacienda Scarlette Tulum
  • Hacienda Scarlette
  • & Hacienda Scarlette Tulum
  • Hotel & Hacienda Scarlette Hotel
  • Hotel & Hacienda Scarlette Tulum
  • Hotel & Hacienda Scarlette Hotel Tulum

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-in between midnight and 5:30 AM can be arranged for an extra charge of USD 5

Rollaway beds are available for USD 300.0 per night

Airport shuttle service is offered for an extra charge of USD 110.00 per vehicle (roundtrip)

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel & Hacienda Scarlette

  • Does Hotel & Hacienda Scarlette offer free cancellation for a full refund?
    Yes, Hotel & Hacienda Scarlette does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel & Hacienda Scarlette?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel & Hacienda Scarlette?
    Yes, there's free self parking.
  • Is there a pool at Hotel & Hacienda Scarlette?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel & Hacienda Scarlette?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel & Hacienda Scarlette?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel & Hacienda Scarlette?
    Yes. Nearby restaurants include La Coqueta (4.5 mi), El Asadero (4.8 mi), and Ginger (5 mi).
  • Is airport shuttle service offered by Hotel & Hacienda Scarlette?
    Yes, an airport shuttle is available. The charge is USD 110.00 per vehicle roundtrip.
  • What is there to do at Hotel & Hacienda Scarlette and nearby?
    Have fun during the warmer months with activities nearby such as mountain climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden. Hotel & Hacienda Scarlette also has access to a nearby outdoor pool.

Recent reviews

Very good 8.2 From 32 reviews

Very good 8.0
It a very small hotel of six rooms. Located about seven Kilometers outside of Tulum in a very quiet location
us7 night trip
Exceptional 10.0
Clean room. Really close to the center of Tulum. Easy access & friendly staff
us1 night family trip
Very good 8.0
Beautiful property a tiny bit rough around the edges. I, for one, definitely liked staying off the beaten track in this quiet location a few km from town. You will want to have a rental car however.
us4 night trip
Exceptional 10.0
Pool was large enough to swim. Grounds were attractive room was large with a full kitchenette.
ca3 night trip
Very good 8.0
Hotel was under construction when we were there. Was kind of hard to get taxis to. Rooms were new and nice.
Anthony, us4 night trip
Good 6.0
The Rooms are clean however the place is in the middle of the jungle with no nearby houses/buildings with a dirt road to get to the hacienda. We felt so scared since we were the only guest there with no access to wifi.
us1 night trip
Good 6.0
Regular
El servicio es reular, atienden hasta las 10 de la noche y cierran la oficina. No hay acceso a agua, comida o cualquier cosa despues de esa hora. Hace falta fumigacion y detalles en el hotel. La habitacion muy linda pero colchon feo... Por el precio esta bien..
rodrigo, mx3 night trip
Very good 8.0
Funcionários muito atenciosos. Local limpo. Exatamente como nas fotos. Café da manhã com poucas opções, somente com pão, ovo, geleia,banana, manteiga, café, leite e suco. mas ok. Cumpre o seu papel de alimentar. Voltaria a me hospedar sem dúvida. Preço justo pelo serviço.
Luciano, br3 night trip
Exceptional 10.0
Reposant
Rien dans les environs. Le personnel ne parle pas un mot en anglais. Le petit dej est très basique (café pain de mie omelette et jus frais) On se sent comme à la maison, c'est très calme et beau, c'est très reposant.
Namir, fr2 night trip
Very good 8.0
Tres bel endroit, à l'ecart de l'agitation de Tulum mais à 5min en voiture. Parfait pour moi
christine, fr2 night romance trip

Hotel & Hacienda Scarlette