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All properties in Tulum, Tulum, Quintana Roo, Mexico

Luna Maya by LHMG

Convenient to Tulum National Park

  • Free WiFi in lobby
From
NZ$38

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Living Area
  • Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 39.
1 / 39Terrace/Patio
7.6.Good.
  • This is a simple, basic but comfortable hotel, well located near the center of town.…

    May 18, 2021

  • This is a budget hotel, it’s clean and the staff is friendly if you know how to catch a…

    May 16, 2021

See all 32 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 20 smoke-free guestrooms
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Cable TV service
  • Flat-panel TV

What’s around

  • In Tulum City Center
  • Tulum National Park - 25 min walk
  • Tulum Mayan Ruins - 41 min walk
  • Gran Cenote - 2.6 mi / 4.1 km
  • Playa Paraiso - 3.1 mi / 5 km
  • Las Palmas Public Beach - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Amaite

Location

  • In Tulum City Center
  • Tulum National Park - 25 min walk
  • Tulum Mayan Ruins - 41 min walk

What’s around

Landmarks

  • In Tulum City Center
  • Tulum National Park - 25 min walk
  • Tulum Mayan Ruins - 41 min walk
  • Gran Cenote - 2.6 mi / 4.1 km
  • Playa Paraiso - 3.1 mi / 5 km
  • Las Palmas Public Beach - 3.4 mi / 5.4 km
  • Tulum Monkey Sanctuary - 4.3 mi / 6.9 km
  • Sian Ka'an Biosphere Reserve - 6.8 mi / 10.9 km
  • Soliman Bay - 7.8 mi / 12.5 km
  • Xel-Há Park - 10.7 mi / 17.3 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Size

  • 20 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk

More

  • Daily housekeeping

Small print

Also known as

  • Luna Maya LHMG B&B Tulum
  • Luna Maya by LHMG Guesthouse Tulum
  • Luna Maya LHMG B&B
  • Luna Maya LHMG Tulum
  • Luna Maya LHMG
  • Luna Maya by LHMG Tulum
  • Luna Maya by LHMG Guesthouse

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Breakage deposit: USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Luna Maya by LHMG does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Luna Maya by LHMG.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Taqueria Honorio (4-min walk), La Querida (4-min walk), and Ki'Bok (4-min walk).
  • Yes, an airport shuttle is available.
  • Luna Maya by LHMG has a garden.
7.6.Good.
  • 10.0.Exceptional

    It’s right where u need to be clean, quite, nice staff. It’s simple but great. I stayed to hunt apartments and it was great the woman at the front desk is amazing.

    Kyle, 1 night trip, May 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and basic

    FRANCISCO, 1 night family trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Cheap and cute little hotel in Tulum. A bit dirty inside though but I guess you get what you pay for.

    1 night romance trip, Dec 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Such a great bargain hotel. It’s walking distance to the restaurant/bar strip in downtown Tulum. You will not have to pay for cabs to get anywhere in town. Also walking distance to the bus terminal. Extremely clean, and checking in took less than a minute. WiFi was also great in common areas, a little weak in room but great in common area

    Dalila, 1 night trip with friends, Dec 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great!

    Great!

    2 night trip with friends, Dec 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Rec!

    Great for location!

    1 night trip with friends, Dec 21, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Basic Basic hotel

    It is a very very basic hotel please do not expect much. It is near of the main street with all the bars and night life

    Martin, 1 night trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Recommend!

    Great place for the price and location!

    5 night trip with friends, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very recommendable

    + Excellent location in the centre. + Staff very friendly and helpful (for advice, shops, printing documents). + Good room cleaning service - my room 205 did not have window in the bathroom, so towels did not dry.

    Siegfried, 6 night business trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Don't Visit Luna Maya Hotel in Tulum

    Every day you register your stay have to sign at least 3 documents. Never in 63 years of travel have I seen such a wasted of paper and time. For the most part the staff tries hard to.pkease but are embarrass working in this hotel. The front desk people are not well trained and not capable not knowing how to please the client.

    Peter, 1 night business trip, Sep 5, 2019

    Verified Hotels.com guest review

See all 32 reviews