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Banyan Tree Kuala Lumpur

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Exterior
Exterior
Sky Suite, 1 King Bed, Twin Tower View or City Skyline View | Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Exterior

Overview of Banyan Tree Kuala Lumpur

UNESCO Sustainable Travel Pledge

Banyan Tree Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Pavilion Kuala Lumpur

9.4/10 Exceptional

204 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
02 Jalan Conlay, Kuala Lumpur, 50450

Guests rated this location 9.4/10 - Exceptional

Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Massage/treatment rooms
  • Limo/town car service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Front desk safe
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 1 min walk
  • KLCC Park - 9 min walk
  • Suria KLCC Shopping Centre - 12 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 16 min walk
  • Kuala Lumpur Tower - 10 min drive
  • Petaling Street - 11 min drive
  • Merdeka Square - 13 min drive
  • Kuala Lumpur Sentral - 10 min drive
  • World Trade Centre Kuala Lumpur - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Raja Chulan Station - 6 min walk
  • Conlay MRT Station - 7 min walk
  • Bukit Bintang Station - 10 min walk

Restaurants

  • KyoChon 1991 - 2 min walk
  • Grand Imperial Restaurant - 1 min walk
  • Altitude @ Banyan Tree Kuala Lumpur - 2 min walk
  • Sedap Restaurant - 1 min walk
  • The Fish Bowl - 2 min walk

About this property

Banyan Tree Kuala Lumpur

Banyan Tree Kuala Lumpur puts you in a great location, within a short 10-minute walk of Pavilion Kuala Lumpur and KLCC Park. Guests can visit the spa to be pampered with massages, body scrubs or body treatments, and Horizon Grill, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers say great things about the location and spacious guest rooms. Public transportation is only a short walk: Raja Chulan Station is 6 minutes and Conlay MRT Station is 7 minutes.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Italian, Japanese, Malay, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • Italian
  • Japanese
  • Malay
  • Swedish

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Banyan Tree Spa has 4 treatment rooms, including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Horizon Grill – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Vertigo – This rooftop bar only serves light fare. Happy hour is offered. Open daily.
Altitude – This bar only serves light fare. Open daily.
Bake By Banyan Tree – On-site café. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 140 to 180 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chair

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Banyan Tree Kuala Lumpur offer free cancellation for a full refund?
Yes, Banyan Tree Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Banyan Tree Kuala Lumpur?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Banyan Tree Kuala Lumpur?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Banyan Tree Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Banyan Tree Kuala Lumpur?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Banyan Tree Kuala Lumpur?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Banyan Tree Kuala Lumpur and nearby?
Banyan Tree Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Banyan Tree Kuala Lumpur?
Yes, there are 2 on-site restaurants, featuring al fresco dining.
Does Banyan Tree Kuala Lumpur have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Banyan Tree Kuala Lumpur like?
Banyan Tree Kuala Lumpur is in Kuala Lumpur City Centre, a short 6-minute walk from Raja Chulan Station and 9 minutes' walk from KLCC Park. Travellers give top marks for the hotel's prime location.

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

joon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

joon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel with convenient access to Pavillion Mall. The staff were friendly and helpful. Breakfast is excellent and the atmosphere was perfect.
Riyadh, 2-night romance trip
Verified Expedia guest review

4/10 Fair

tik san, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hospitality here is first class. Upon arrival, the staff was very friendly and offered so many recommendations for places to eat and shop. We love our hotel room where the views were simply breathtaking. Especially the rooftop bar. Food was amazing and we absolutely loved their breakfast. Special shout out to our friend Adha who made our stay so memorable with his hospitality and recommendations.
YAZMEEN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel to unwind and relax
Great hotel to relax and unwind. The ambience of the hotel is amazing and the staff so helpful. Had a great stay and really enjoyed the spa facilities and the excellent restaurant and bars. The views from the Vertigo bar are the cherry on top. The Retreat room is a really treat with lots of great touches and a epic shower room.
Krishna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leung Wan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

June, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

June, 1-night trip
Verified Hotels.com guest review