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1 room, 2 adults

Crowne Plaza Hangzhou Heda

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
No 523 Jinsha Avenue, HEDA, Hangzhou, Zhejiang, 310018, China

4-star hotel in Jianggan with 3 restaurants and indoor pool
  • Free WiFi and free parking
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Restrictions related to your trip

China may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • I was disappointed with the pool. It should be advertised as a kiddy pool because it is…Jul 23, 2019
  • Good service, good room, good bathroom, good food.May 8, 2019

Crowne Plaza Hangzhou Heda

from NZ$147
  • Club Room (Crowne Plaza)
  • Deluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

What’s around Crowne Plaza Hangzhou Heda

Landmarks

  • In Jianggan
  • Hangzhou Grand Theatre - 10 mi / 16.2 km
  • MIXC Mall - 11.1 mi / 17.8 km
  • Hangzhou China Silk Town - 11.7 mi / 18.8 km
  • West Lake - 13.6 mi / 21.8 km
  • Zhejiang University - 14.2 mi / 22.8 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive
  • Hangzhou Station - 19 min drive
  • Hangzhou South Station - 20 min drive
  • Hangzhou East Railway Station - 23 min drive
  • Gaosha Road Station - 7 min walk
  • Jinshahu Station - 10 min walk
  • Wenze Road Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 328 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 8073
  • Conference space size (meters) - 750
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Char - Onsite bar.

Crowne Plaza Hangzhou Heda’s small print

Also known as

  • Crowne Plaza Hangzhou Heda Hotel
  • Crowne Plaza Heda Hotel
  • Crowne Plaza Heda
  • Crowne Plaza Hangzhou Heda Hotel
  • Crowne Plaza Hangzhou Heda Hangzhou
  • Crowne Plaza Hangzhou Heda Hotel Hangzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7 AM to 11 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CNY 500 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Hangzhou Heda

  • Does Crowne Plaza Hangzhou Heda offer free cancellation for a full refund?
    Yes, Crowne Plaza Hangzhou Heda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hangzhou Heda?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Hangzhou Heda?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Crowne Plaza Hangzhou Heda?
    Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Are pets allowed at Crowne Plaza Hangzhou Heda?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Hangzhou Heda?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Crowne Plaza Hangzhou Heda?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Starbucks coffee (8-min walk), Crown Brew (11-min walk), and 食堂 (2.2 mi).
  • What is there to do at Crowne Plaza Hangzhou Heda and nearby?
    Crowne Plaza Hangzhou Heda has an indoor pool and a 24-hour fitness center.

Recent reviews

Exceptional 9.8 From 7 reviews

Exceptional 10.0
不錯的地方,服務也都很好
ChunMing, tw4 night business trip
Exceptional 10.0
It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
cn2 night trip
Exceptional 10.0
YOUNG KOO, kr2 night business trip
Exceptional 10.0
hk2 night trip
Exceptional 10.0
cn1 night trip

Crowne Plaza Hangzhou Heda