Hotel Cruells (Planoles, Spain), Planoles hotel discounts

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Overview
Rooms
Location
Amenities
Policies

Mountain hotel in Planoles with winery and bar/lounge

9.0/10 Superb

11 verified Hotels.com guest reviews

Property highlights

Pool

Free breakfast

Spa

Pet-friendly

Free parking

Free WiFi

km. 126 CN-260, Planoles, 17535

Main amenities

Daily housekeeping
Winery
Seasonal outdoor pool
Bar/lounge
Coffee shop/cafe
Spa services
Terrace
Garden
Library
Reception fireplace
Snack bar/deli
Luggage storage

For families

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Blackout curtains

Room options

About this area

Getting around

Ribes Enllaç Station - 13 min drive
Toses Station - 14 min drive
Planoles Station - 25 min walk

Restaurants

Fonda Xesc - 25 min drive
Bar Nuria - 7 min drive
Masia Can Constans - 17 min drive
La Cantina - 3 min drive
Cal Litus - 16 min drive

About this property

Hotel Cruells

A great choice for a stay in Planoles, Hotel Cruells features a winery where you can enjoy a glass of local wine. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a seasonal outdoor pool and a snack bar/deli are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks are required at the property

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

9 rooms

Arriving/Leaving

Check-in time from 9 AM until 9 PM
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed*
Restrictions apply*
Food and water bowls available

Internet

Free WiFi in public areas

Parking

Free on-site self-parking
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 9 AM–11 AM
Bar/lounge
Coffee shop
Snack bar/deli

What to do

Hiking/biking trails nearby

Services

Front desk (limited hours)
Tour/ticket assistance
Luggage storage

Facilities

Garden
Terrace
Library
Fireplace in reception
Seasonal outdoor pool
Spa services
Winery on-site

Accessibility

Wheelchair-accessible parking

Languages

English
Spanish

Room amenities

Be entertained

32-inch flat-screen TV

Home comfort

Heating
Iron/ironing board (on request)

Sleep well

Blackout curtains

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer (on request)

Stay connected

Desk

Food and drink

Free bottled water

Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Children & extra beds

Cots/infant beds are available for EUR 6 per day
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site. This property accepts credit cards. Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Cruells Planoles

Cruells Planoles

Cruells

Hotel Cruells Hotel

Hotel Cruells Planoles

Hotel Cruells Hotel Planoles

Frequently asked questions

Does Hotel Cruells offer free cancellation for a full refund?

Yes, Hotel Cruells does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Cruells?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hotel Cruells?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hotel Cruells?

Yes, pets are welcome. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Cruells?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Cruells?

You can check in from 9 AM - 9 PM. Check-out time is noon.

What is there to do at Hotel Cruells and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a winery, a seasonal outdoor pool and spa services. Hotel Cruells also has a garden.

9.0

Superb

8.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

10/10 Exceptional

15 October 2019

Stay at Hotel Cruells

Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!