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Hotel Cruells

Photo gallery for Hotel Cruells

Seasonal outdoor pool
Front of property
Free daily buffet breakfast

Overview of Hotel Cruells

Hotel Cruells

3.0 star property
Mountain hotel in Planoles with winery and bar/lounge

9.0/10 Superb

11 verified guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
km. 126 CN-260, Planoles, 17535
Main amenities
  • Daily housekeeping
  • Winery
  • Seasonal outdoor pool
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • Garden
  • Library
  • Reception fireplace
  • Snack bar/deli
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

Getting around

  • Ribes Enllaç Station - 13 min drive
  • Toses Station - 14 min drive
  • Planoles Station - 25 min walk


  • Fonda Xesc - 25 min drive
  • Bar Nuria - 7 min drive
  • Masia Can Constans - 17 min drive
  • La Cantina - 3 min drive
  • Cal Litus - 16 min drive

About this property

Hotel Cruells

A great choice for a stay in Planoles, Hotel Cruells features a winery where you can enjoy a glass of local wine. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a seasonal outdoor pool and a snack bar/deli are other highlights.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms


  • Check-in time from 9 AM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 9 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage


  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Seasonal outdoor pool
  • Spa services
  • Winery on-site


  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Cots/infant beds are available for EUR 6 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


<p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Cruells Planoles
Cruells Planoles
Hotel Cruells Hotel
Hotel Cruells Planoles
Hotel Cruells Hotel Planoles

Frequently asked questions

Does Hotel Cruells offer free cancellation for a full refund?
Yes, Hotel Cruells does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Cruells?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Cruells?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Cruells?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Cruells?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cruells?
You can check in from 9 AM - 9 PM. Check-out time is noon.
What is there to do at Hotel Cruells and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a winery, a seasonal outdoor pool and spa services. Hotel Cruells also has a garden.







Staff & service


Property conditions & facilities


10/10 Exceptional

Stay at Hotel Cruells
Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!
Fernando, 1-night romance trip
Verified guest review

8/10 Very good

2-night family trip
Verified guest review

10/10 Exceptional

No vemos la hora de regresar!
Pasamos 3 días de gloria en todos los aspectos, la cabaña muy cómoda ubicada en una colina con vistas muy amplias espectaculares en un entorno tranquilo donde podrás desconectar al 100% ya que allí la naturaleza se apoderará de ti si o si. Nuestra mascota (labrador retriever) lo paso genial. La cama / almohadas muy cómoda, la calefacción funciona muy bien, la cabaña en si no es grande y no dispone de nevera o cocina pero eso no fué un problema ya que la Mercè (encargada del hotel) nos ofreció enfriar nuestras cosas en la nevera del hotel, ella se comportó de manera muy servicial con nosotros y nuestra mascota, estaba muy pendiente que no nos hiciera falta nada, es una chica que definitivamente posee en ella don de gente. El desayuno 100% completo con productos locales de alta calidad, la cena es un menú muy completo y delicioso, con un vino espectacular por tan sólo 20 EUR. El hotel se encuentra a tan sólo 10 min de Ribes de Frese,un pueblo magico con un sin fin de actividades para hacer,el tren cremallera muy cerca también.Regresaremos!
Francesco, 2-night trip
Verified guest review

10/10 Exceptional

Tiago, 1-night trip
Verified guest review

6/10 Good

bonito pero sucio
bonito pero sucio, la habitación estaba muy muy sucia incluso con ropa de los anteriores huéspedes en el armario
Ruth, 1-night trip with friends
Verified guest review

10/10 Exceptional

Trato espléndido. Desayunos espléndidos. Como en casa. Ambiente muy familiar. Ideal para mascotas.
Jordi, 4-night family trip
Verified guest review

10/10 Exceptional

1-night romance trip
Verified guest review

8/10 Very good

un sitio muy acogedor. un entorno privilegiado. EL unico pero es la falta de servicio de cena por baja del cocinero pero hay restaurantes muy cerca donde no comimos mal.
marcos, 2-night family trip
Verified guest review

10/10 Exceptional

Sandra, 4-night romance trip
Verified guest review

8/10 Very good

Hubert, 1-night romance trip
Verified guest review