ZENAO Appart'hotel Centre Mulhouse

Photo gallery for ZENAO Appart'hotel Centre Mulhouse

Primary image
Terrace/patio
View from room
Living area
Living area

Overview of ZENAO Appart'hotel Centre Mulhouse

Entire apartment

ZENAO Appart'hotel Centre Mulhouse

3.0 star property
3-star Mulhouse residence with restaurant

8.8/10 Fabulous

176 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
  • Refrigerator
Map
10 Rue des Vergers, Mulhouse, 68100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Library
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Living room
  • Garden
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest stays

Choose dates to view prices

About this area

Getting around

  • EuroAirport Airport (BSL) - 23 min drive
  • Mulhouse (MLH-EuroAirport) - 23 min drive
  • Mulhouse Porte Jeune Station - 8 min walk
  • Mulhouse Station - 18 min walk
  • Hasenrain Station - 30 min walk
  • Central Station Tram Stop - 17 min walk
  • Tour Nessel Tram Stop - 17 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

ZENAO Appart'hotel Centre Mulhouse

Located near a train station, ZENAO Appart'hotel Centre Mulhouse is a great choice for a stay in Mulhouse. Guests will have free perks like WiFi, self parking, and wired Internet. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the breakfast and central location.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Contactless check-in
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM - 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 AM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • This property's common areas are shared with a residence that caters to senior citizens.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:30 AM–9 AM: EUR 8 for adults and EUR 4 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer (on request)
  • Towels provided
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5 per accommodation per night
  • 1 per room
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • No elevators
  • Roll-in shower
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Free newspapers (lobby)
  • Front desk (limited hours)

Location highlights

  • Near a train station

Things to do

  • Theme parks nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 19 rooms
  • 4 floors
  • 1 building

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 200 per stay
  • A damage deposit of EUR 200 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 8 for adults and EUR 4 for children (approximately)
  • Late check-in between 7:00 PM and midnight can be arranged for an extra charge of EUR 5
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

This property does not have elevators.

Long-term renters welcome.

Seniors-only community.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Zenao Appart Hotel Mulhouse
Mulhouse ZENAO Appart'hotel Mulhouse Aparthotel
ZENAO Appart'hotel Mulhouse Mulhouse
ZENAO Appart'hotel Mulhouse Aparthotel
ZENAO Appart'hotel Aparthotel
ZENAO Appart'hotel
Aparthotel ZENAO Appart'hotel Mulhouse Mulhouse
Aparthotel ZENAO Appart'hotel Mulhouse
Zenao Appart Hotel
Zenao Appart'hotel Mulhouse
Zenao Appart'hotel Mulhouse
ZENAO Appart'hotel Centre Mulhouse Mulhouse
ZENAO Appart'hotel Centre Mulhouse Residence
ZENAO Appart'hotel Centre Mulhouse Residence Mulhouse

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.9/10

Property conditions & facilities

4/10 Fair

What is this even?
Ummm just no. Creepy place.. I'm not sure whose plan this was, but it felt like a combined institution/senior facility with a hotel? Just don't mix the two maybe? Windowless hallways and depressing clinical looking rooms. We only stayed one night as we were just passing through but yeah, probably look elsewhere...
anna, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice location and very clean. Polite staff
Checking time was late 16:00 pm. Nice location and very clean. Polite and helpful staff.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff, free parking, convenient to town
Amazing staff, very friendly and accommodating. Terribly uncomfortable bed and bedding and the room could use a proper clean. The furniture is stained and the floor needed sweeping. Nevertheless, the property offered free parking and was close to the center of town. We did enjoy three peaceful nights there with no street noise or noise from neighboring units which is appreciated. The kitchenette is a nice addition though remember to wash the dishes before use. Overall, a good choice for a reasonable price in the heart of Mulhouse.
Scott, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Jai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern
Really nice apartment, modern and clean. Nice location, would stay again.
darren, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room for improvement by GB (UK)
The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean. However, there are a few points which needs addressing and they are as followed: 1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest. 2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room. 3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights. 4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table. 5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.
GHISLAINE, 5-night trip
Verified Hotels.com guest review

4/10 Fair

It is more a Hotel for the elderly, services offered in the rooms non existing and bed was very uncomfortable.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
These seniors homes are great to stay in. Very modern and clean. A shame, but my bed was broken and It made it uncomfortable to sleep in. Like sleeping in the bottom of a boat. We reported it to reception in the morning. Hopefully it will be replaced. Will definitely return as everything else Was spot on.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Louis, 1-night trip
Verified Hotels.com guest review