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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Ibis Kuala Lumpur City Centre Hotel

4-star hotel with spa, near Petronas Twin Towers

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from July 24 2020 to March 31 2021 (dates subject to change).

Image gallery

  • Ibis Kuala Lumpur City Centre Hotel
  • Ibis Kuala Lumpur City Centre Hotel
  • Bathroom
  • Exterior
  • Ibis Kuala Lumpur City Centre Hotel
Ibis Kuala Lumpur City Centre Hotel. Image 1 of 51.
1 / 51Ibis Kuala Lumpur City Centre Hotel
8.6.Fabulous.
  • neat&clean place, strategic location, friendly and helpfull staff

    Jul 21, 2020

  • Great property. I would definitely stay here again. It would have been better if the room…

    Mar 17, 2020

See all 492 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 684 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Kuala Lumpur Tower - 25 min walk
This property is closed from July 24 2020 to March 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed, High Floor
  • Standard Room, 2 Single Beds, High Floor
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Queen Bed
  • Standard Room, 3 Single Beds
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 3 Twin Beds

Location

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 13 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Kuala Lumpur Tower - 25 min walk
  • Pavilion Kuala Lumpur - 26 min walk
  • Merdeka Square - 38 min walk
  • Petaling Street - 41 min walk
  • Bukit Bintang Plaza - 30 min walk
  • Changkat Bukit Bintang - 30 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 52 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur Titiwangsa Station - 3 min drive
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Ampang Park Station - 10 min walk
  • KLCC Station - 12 min walk
  • Kampang Baru Station - 15 min walk
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 684 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Water dispenser

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers

Working away

  • Number of meeting rooms - 7
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Asiaspa has 6 treatment rooms including rooms for couples. Services include massages.

The spa is open daily.

Dining

Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Sky Bar - This rooftop bar serves dinner only. Open daily.

Petite Paris Cafe - Onsite café. Open daily.

Small print

Also known as

  • Ibis Kuala Lumpur City Centre
  • Ibis Kuala Lumpur City Centre
  • Ibis Kuala Lumpur City Centre Hotel Hotel
  • Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
  • Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Optional extras

Rollaway beds are available for MYR 100.0 per night

Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 15 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ibis Kuala Lumpur City Centre Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 24 2020 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, Kampung Kitchen offers local and international cuisine. Nearby restaurants include Tatto (3-min walk), Restoran stadium Negara (3-min walk), and Sassorosso (4-min walk).
  • Ibis Kuala Lumpur City Centre Hotel has a spa and an outdoor pool, as well as a 24-hour fitness center.
8.6.Fabulous.
  • 8.0.Very good

    Excellent service from the staff especially the manager, Faizal who arranged from Grab when there was a miscommunication about their shuttle schedule. Aircon in the room wasn’t that cold. Was sweating at night so that was rather uncomfortable. Slamming of doors or dragging of furnitures from the room above / nearby can be clearly heard hence not so good for light sleepers.

    Rynn, 2 night trip with friends, Mar 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean, good selection of breakfast in the mornings and nice bar. Great location - Close to train station, twin towers a s shopping centre.

    3 night trip, Mar 1, 2020

    Verified Wotif guest review

  • 6.0.Good

    bad Housekeeping

    I reached late in the night and the check-in was fine. Not too great but nothing to complain about either. My biggest problem was with the cleaning services. They would not do my bed daily. It was still undone and messy by the time I came back in the evening. I would leave empty take away coffee cups next to the dustbin so that any drops of coffee left over wouldn’t leave a stain in the dustbin. They were not cleared out. And also the mugs they provide in the room were not cleaned daily( I had used them the previous day). They weren’t even rinsed and kept back.

    Swetha, 1 night business trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    the bathroom needed more attention and the room cleanness left to be desired of

    6 night trip with friends, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved our stay here, the place was spotless throughout. The reception guys were very heppful woth a smile on their faces. The bed very comfortable, although very squeaky. The rooftop pool is of course the best thing, what a view. The only minuscule thing i would mention is the cafe in the lobby where we often got coffees or pastries before heading off early ... the coffees and croissants are absolutely tiny. Cute but we needed 6 croissants each. A little bit pointless I thought.

    4 night romance trip, Feb 26, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Overall is good except the service during check in. Such cold hospitality in an international hotel chain property is totally unacceptable. Perhaps a no star hostel can easily beat them. Management should really look into this. Grade A in facility can simply fail by a Grade D customer service. I believe you guys can do better.

    1 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good

    The check-in was fast n smooth. Only set back is the traffic in front of the hotel

    1 night trip, Feb 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Counter staff was friendly and helpful. Always stay at this hotel when I in KL.

    LC, 3 night family trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I love IBIS, the room smell fresh and the staff are awesome.

    Vin, 2 night trip with friends, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a good hotel,on good location with amazing facilities, it just th swimming pool abit small though

    Muhammad Firdaus, 1 night trip, Feb 5, 2020

    Verified Hotels.com guest review

See all 492 reviews