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Empire Apartments

3.0 star property
3-star guesthouse with restaurant, near University of Auckland

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Empire Apartments

Photo gallery for Empire Apartments

Interior
Exterior
Studio Apartment with One Double Bed
Restaurant
Lobby lounge

Overview of Empire Apartments

6.4 out of 10 Good
6.4/10 Good

Property highlights

  • Parking available
  • Internet access
  • Restaurant
  • Laundry facilities
  • Non-smoking
Map
21 Whitaker Place, Grafton, Auckland, Auckland, 1010
Main amenities
  • Housekeeping once per stay
  • Restaurants
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Reception hall
Feel at home
  • Cookware, dishware and utensils
  • Laundry facilities
  • Limited housekeeping
  • Limited on-site parking
  • Free toiletries

Room options

View all photos for Studio Apartment with Two Single Beds

Studio Apartment with Two Single Beds

Studio Apartment with Two Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom 2 Level Apartment With Own Entrance

2 Bedroom 2 Level Apartment With Own Entrance

2 Bedroom 2 Level Apartment With Own Entrance

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

Desk, WiFi, bed sheets

Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Twin Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

Desk, WiFi, bed sheets

Twin Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 3-Bedroom Apartment with 3 Double Beds

Desk, WiFi, bed sheets

3-Bedroom Apartment with 3 Double Beds

  • 57 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment with 1 Double and 2 Single Beds

Desk, WiFi, bed sheets

2-Bedroom Apartment with 1 Double and 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Apartment with One Double Bed

Studio Apartment with One Double Bed

Studio Apartment with One Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 17 min walk
  • Auckland Ferry Terminal - 24 min walk
  • Eden Park - 39 min walk
  • University of Auckland - 1 min drive
  • Queen Street Shopping District - 2 min drive
  • Auckland City Hospital - 3 min drive
  • SkyCity Casino - 5 min drive
  • Princes Wharf - 5 min drive
  • Spark Arena - 5 min drive
  • Mt. Eden - 4 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Grafton Station - 22 min walk
  • Auckland Britomart Station - 22 min walk
  • Auckland Mt Eden Station - 22 min walk
  • The Strand Station - 25 min walk
  • Gaunt Street Tram Stop - 28 min walk

Restaurants

  • Coco's Cantina - 15 min walk
  • Tony's Original Steak & Seafood Restaurant - 13 min walk
  • Federal Delicatessen - 16 min walk
  • Kura Sake Bar - 9 min walk
  • That's Amore Pizza - 16 min walk
Map

About this property

Empire Apartments

Empire Apartments puts you within a 10-minute drive of Sky Tower and Auckland Ferry Terminal. Also, this guest house is 2 mi (3.3 km) from Eden Park and 3.5 mi (5.6 km) from Auckland Zoo.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older
  • For more details, please contact the property using the information on the booking confirmation
  • The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in rooms*

Parking

  • On-site parking is limited
  • Off-site parking nearby (NZD 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Reception hall

Accessibility

  • Upper floors accessible by stairs only
  • 12 steps to reach property

Room amenities

Home comfort

  • Heating
  • Fan

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Cookware, dishes and utensils

More

  • Housekeeping (once per stay)

Special features

Dining

Empire Foodcourt – On-site restaurant.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per stay

Optional extras

  • WiFi is available in guest rooms for NZD 10 per week (rates may vary)
  • Wired Internet access is available in guest rooms for NZD 10 per week (rates may vary)
  • Credit card charges are subject to an extra charge of 2 per cent

Parking

  • Parking is available nearby and costs NZD 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Empire Apartments Auckland
Empire Auckland
Empire Apartments Auckland
Empire Apartments Guesthouse
Empire Apartments Guesthouse Auckland

Frequently asked questions

Does Empire Apartments offer free cancellation for a full refund?
Yes, Empire Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Empire Apartments?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Empire Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Empire Apartments?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Empire Apartments?
You can check in from 2 PM - 9:00 PM. Check-out time is 10 AM. Express check-out is available.
Is there an on-site casino at Empire Apartments?
No, this guest house doesn't have a casino, but SkyCity Casino (17-min walk) is nearby.
What is there to do at Empire Apartments and nearby?
Recommended spots to visit include University of Auckland (1-min walk) and Queen Street Shopping District (9-min walk), along with The Civic Theater (12-min walk) and Sky Tower (0.9 mi).
Are there restaurants at or near Empire Apartments?
Yes, there's an on-site restaurant, Empire Foodcourt.
What's the area around Empire Apartments like?
Empire Apartments is in Auckland Central Business District, a short 17-minute walk from Sky Tower and 8 minutes' walk from Auckland Town Hall.

Reviews

6.4

Good

6.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Good

Misleading and mediocre
There was no free wifi on the property. The furnishings were cheap. The couch smelled of wee as well
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It was an absolutely disgusting place. I didn't even stay there it was that bad
Jessie, 1-night family trip
Verified Wotif guest review

4/10 Fair

Nothing unique at all. Very deceiving. I dire know where they got the photos they posted on their website but don’t be fooled ! It looks nothing like that. The elevators stink and dust covers most of the corners of the room. There’s a very unpleasant smell in all the corridors and inside the rooms as well
Alfred, 1-night family trip
Verified Expedia guest review

4/10 Fair

Poorly equipped, requests for simple things never materialised. Loud music and fights in the corridor leading to holes in the wall and the police being called armed with tasers. Avoid if you’re with young children.
Nichola, 3-night family trip
Verified Expedia guest review

8/10 Very good

Benjamin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 3-night trip
Verified Expedia guest review

6/10 Good

Teri, 1-night trip
Verified Wotif guest review

8/10 Very good

Very reasonably priced. Had a 3 room apartment so suited our family well. Staff very friendly and helpful
Suzette, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 1-night trip
Verified Expedia guest review