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Ascott Sudirman Jakarta

Photo gallery for Ascott Sudirman Jakarta

Property amenity
Outdoor pool
Premium bedding, in-room safe, desk, soundproofing
Restaurant
Sun deck

Overview of Ascott Sudirman Jakarta

Ascott Sudirman Jakarta

4.0 star property
4-star hotel with outdoor pool, near Grand Indonesia Shopping Mall
8.6 out of 10 Fabulous
8.6/10 Fabulous

74 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Daerah Khusus Ibukota Jakarta, 12930
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Conference centre
For families
  • Children stay free
  • Playground on site
  • Children's club (free)
  • Separate bath and shower
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Setiabudi
  • Grand Indonesia Shopping Mall - 41 min walk
  • Bundaran HI - 4 min drive
  • Plaza Indonesia - 4 min drive
  • Thamrin City Shopping Mall - 5 min drive
  • Gelora Bung Karno Stadium - 6 min drive
  • Blok M Square - 6 min drive
  • Kota Kasablanka Mall - 7 min drive
  • National Monument - 8 min drive
  • Istiqlal Mosque - 8 min drive
  • Central Park - 7 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 24 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • Jakarta Mampang Station - 5 min drive
  • Jakarta Cawang Station - 6 min drive
  • Stasiun MRT - Setiabudi - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 5 min walk
  • Starbucks - 3 min walk
  • Hejo Hejo Tjendol - 4 min walk
  • Nasi Ulam Ibu Yoyo - 7 min walk
  • Bebek Kepahiang Babase - 5 min walk
Map

About this property

Ascott Sudirman Jakarta

Putting you within a 10-minute drive of Grand Indonesia Shopping Mall, Ascott Sudirman Jakarta features a free kids' club, and offers an airport shuttle (available 24 hours) for IDR 399600 per vehicle. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments or aromatherapy. Other highlights at this upmarket hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 192 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Local/corner shop

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Pool table

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Water dispenser

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Washing machine

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guest rooms

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately IDR 160950 for adults and IDR 83250 for children
  • Airport shuttle service is offered for an extra charge of IDR 399600 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs IDR 399600 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: IDR 2000000 per stay
  • Pets are allowed for an extra charge of IDR 2000000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman
Hotel Ascott Sudirman Jakarta Jakarta
Jakarta Ascott Sudirman Jakarta Hotel
Hotel Ascott Sudirman Jakarta
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Hotel Jakarta

Frequently asked questions

Does Ascott Sudirman Jakarta offer free cancellation for a full refund?
Yes, Ascott Sudirman Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ascott Sudirman Jakarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ascott Sudirman Jakarta?
Yes, there's an outdoor pool.
Are pets allowed at Ascott Sudirman Jakarta?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of IDR 2000000 per pet, per stay, and there's also a deposit of IDR 2000000 per stay. Service animals are exempt from fees.
Is parking offered on site at Ascott Sudirman Jakarta?
Yes, there's free self parking.
Is an airport shuttle service offered by Ascott Sudirman Jakarta?
Yes, an airport shuttle is available. The charge is IDR 399600 per vehicle one-way.
What are the check-in and check-out times at Ascott Sudirman Jakarta?
You can check in from 2:00 PM - 11:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Ascott Sudirman Jakarta and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room and spa services. Ascott Sudirman Jakarta also has a garden.
Are there restaurants at or near Ascott Sudirman Jakarta?
Yes, there's an on-site restaurant.
What's the area around Ascott Sudirman Jakarta like?
Ascott Sudirman Jakarta is in Setiabudi, a short 13-minute walk from Kuningan City Mall and 5 minutes' walk from Lotte Shopping Avenue.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Big, clean, grand looking room
Nazeera, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Payment issue
The checkin was ok but even the taxi driver don’t know where is the apartment. Hotel should state its tower 3. Got upgraded by Ms. Puan. Used hotel dinning for dinner and it was good. Used massage service which was not upto the mark. Now come to the bad part: I told the lady to put the amount of the massage on my room and I will pay once checking out. While preparing to pack, there was a knock on the door, a person from reception and massage lady standing there asking me abt my massage bill. I told them that I will pay when check out by credit card. While in shower after 10 minutes again they knock on my door and I shouted that I’m in shower. When I came out with luggage for checking out, Ghose two people were still standing on my door, I was surprised and felt irritated. Like I’m going to run away with their money. They accompany me to the reception until I paid. Felt insulted. They took the picture of my debit card also which I don’t like. It was a bad experience.
Mehfooz Ali, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nikola, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed there for 2 nights and they upgraded my room. Check in was fast and they upgraded my room. The room was spacious and has the necessities i needed, the only downside is not all electrical plug was working so needed to try few plugs to know which one is working. The AC doesn’t turn on automatically, so, you need to turn it on each time you get into the room. Staff are all helpful. Other than that, the stayed was delightful.
Verified Expedia guest review

10/10 Exceptional

abdulhadi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Over-all very friendly staff and clean facilities
JAE HO, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good service
Vanessa Arninda, 3-night family trip
Verified Expedia guest review

6/10 Good

Make sure you get a non smoking room
I gave my preference for a non smoking room on a high floor so was disappointed that the only available room was a smoking room on level 5. Despite being assured it was throughly cleaned, the room stank of smoke and all the furniture was covered in cigarette burns (literally every surface!) After complaining and a 10 minute wait at reception, we were given a much better non smoking room. The room was very nice and much cleaner however there were still a few things that were disappointing for a room at this price point. There were small stains on both sets of sheets we had, dirty pans in the kitchen, the towels were a bit ragged. There were also engrained stains on the sofa and on the desk. There were also no hand towels or face cloths provided, just 2 towels and 1 robe. Not good value for money.
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel & location. Quiet & safe too
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review