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Grand Cititel Hanoi Hotel

4-star hotel with restaurant, near Hanoi Opera House

  • Free WiFi
From
NZ$48

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  • Lobby Sitting Area
  • Lobby Sitting Area
  • Deluxe Twin Room - Bathroom Sink
  • Exterior
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 42.
1 / 42Lobby Sitting Area
13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam
7.0.Good.
  • my booking was not found despite Expedia confirmed all ok via phone. the interface system…

    Oct 15, 2019

  • This hotel is moderately expensive for Hanoi, and was recently renovated but if you look…

    Mar 16, 2019

See all 16 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • 24-hour front desk
  • Front desk safe

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Hoan Kiem
  • Hanoi Opera House - 5 min walk
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Old City Gate - 17 min walk
  • Ho Chi Minh Mausoleum - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Grand Double Room, 1 King Bed

What’s around

Landmarks

  • In Hoan Kiem
  • Hanoi Opera House - 5 min walk
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Old City Gate - 17 min walk
  • Ho Chi Minh Mausoleum - 38 min walk
  • Ngoc Son Temple - 10 min walk
  • St. Joseph's Cathedral - 17 min walk
  • Hoa Lo Prison Museum - 21 min walk
  • Dong Xuan Market - 22 min walk
  • Temple of Literature - 32 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 22 min walk
  • Hanoi Railway Station - 28 min walk
  • Hanoi Gia Lam Station - 5 min drive
map
See on map
13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam

At a glance

Hotel size

  • This hotel has 98 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Shii Kitchen - This buffet restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Grand Cititel Hotel
  • Grand Cititel Hanoi
  • Grand Cititel
  • Cititel Hanoi Hotel Hanoi
  • Grand Cititel Hanoi Hotel Hotel
  • Grand Cititel Hanoi Hotel Hanoi
  • Grand Cititel Hanoi Hotel Hotel Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Cititel Hanoi Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Grand Cititel Hanoi Hotel.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, The Shii Kitchen. Nearby restaurants include Moto-san (3-min walk), Casa Italia (3-min walk), and Bamboo Bar (4-min walk).
7.0.Good.
  • 8.0.Very good

    Quite and friendly staff. Breakfast are OK but will be better if have more variety. Room acoustic not fantastic

    2 night business trip, Mar 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staff is very courteous and helpful. Building is 6 months old, despite having a big sign on the main road, the building is located behind a few buildings. Rooms are abit small and has some new construction smell. Breakfast is tasty.

    1 night business trip, Feb 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good location, clean and comfortable rooms and helpful staff. Thanks

    2 night business trip, Nov 28, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    以前より従業員のサービスの質が落ちたような気がしました。

    9 night business trip, Oct 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    以前に比べて、全体的なレベルが落ちてる気がします。

    3 night trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    乾淨,舒適

    CHIACHIA, 2 night business trip, Oct 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    立地もよく、スタッフがとても親切でいい宿泊になりました。

    10 night business trip, Apr 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    비교적 쾌적하게 지냈습니다. 직원도 항상 웃는 얼굴로 맞아 주었습니다. 조식이 생각보다 맛있었습니다.

    6 night trip, Apr 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    性價比高

    地點好,離環劍湖近,櫃台服務人員好,早餐好吃,唯一不好的是隔音

    4 night business trip, Dec 15, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    회의실사용료가 다른 호텔에 비하여 너무 비쌈

    호텔위치는 양호한데 조식 메뉴와 회의실이 없어서 출장으로는 부적합한 호텔임

    wonsoo, 2 night business trip, Nov 7, 2018

    Verified Hotels.com guest review

See all 16 reviews